Just Bewertungen 

615
•
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My mother there took out a life time mortgage. Just did not check that she actually owned the entire property. She was given a loan on the entire property. My mother passed away last year. Her proper... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Initial phone call was followed up quite quickly but no indication of how long it would be before emailed paperwork would arrive. Why when you have a cash facility must you be dragged through all the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

There has been no negative issues to date since we decided to deal with JUST for equity release. If any issues exist it would probably be the involvement with other company persons, messages and the o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely Phenomenal,... -> This was my additional advance I applied for w/ Just, which was processed w/ lightening speed & efficiency,... -> but as for my 1st well that took several weeks to process... Mehr ansehen

Unternehmensdetails

  1. Geld & Versicherung

Vom Unternehmen geschrieben

Here at Just, we're proud to be one of the UK's leading providers of retirement financial solutions. At Just we recognise that everyone's retirement needs are different. You may want a regular income with the security of knowing that it's guaranteed to be paid for life. Maybe you are looking for peace of mind and want to make arrangements for future care costs. Or perhaps you want to access some of the money tied up in your property to spend on home improvements or holidays. It could even be a combination of these things.


Kontaktinformationen

  • The Omnibus Building, Lesbourne Road, RH2 7LD, Reigate, Vereinigtes Königreich

  • wearejust.co.uk

4,0

Gut

TrustScore 4 von 5

615 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(615)

79 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

A real pleasure using JUST

A real pleasure using JUST, especially their staff. The process from start to finish was easy and uncomplicated. The staff are knowledgeable and helpful. When using drawdown extra funds the process was simple and completed within a few days. a breath of fresh air.

13. Februar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for your review Philip. We're delighted to hear about the great service you received from the Just team!

Bewertet mit 5 von 5 Sternen

Trust!!!!!!

Just was recommended to me 15 years ago. They have always been very clear and very supportive.i feel very protected.

10. Februar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for your lovely review. We appreciate your valuable feedback and happy to have you with us!

Bewertet mit 5 von 5 Sternen

An absolute pleasure using this…

An absolute pleasure using this company. The process from start to finish was easy and uncomplicated. The staff are knowledgeable and helpful. When wishing to drawdown extra funds the process was simple and completed within a few days. We can’t recommend this company highly enough.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Just

Thank you for your review Marion. It's great to hear your thoughts!

Bewertet mit 5 von 5 Sternen

I spoke to a very helpful assistant

I spoke to a very helpful assistant, she was very clear in advising me, she listened to my questions.

22. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for taking the time to leave us a review. We're so happy to hear about the positive experience you had with the Just team!

Bewertet mit 1 von 5 Sternen

My mum isnt even cold and got first…

My mum isnt even cold and got first letter through, no leniency. Find it callous, cold no flexibility, happy to leave people homeless for the sake of money. Wouldn't recommend, losing loved ones is hard enough but to be put through this stress and pressure is awful so quickly after a death

27. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Just

Dear Linzi.
Thank you for sharing your feedback and on the behalf of Just we are sorry for your loss. We understand how sensitive this time is and appreciate that the outcome did not meet your expectations. If you would like to talk further, please contact us at myenquiry@wearejust.co.uk

Bewertet mit 5 von 5 Sternen

Matthew was Excellent

Thank you to Matthew Morgan for all his help he is a proper gentleman
I can definitely recommend Just Compare

27. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for taking the time to leave us a review David. It's so great to hear about your positive experience with us!

Bewertet mit 5 von 5 Sternen

Very professional company to deal with.

From our initial enquiry in 2024 our application was processed in just a few weeks. 18 months on and we have recently withdrawn a further amount. This drawdown involved a couple of forms, all done online and via email. Our further advance was paid within a few days. All correspondence was handled very promptly. A very good company to deal with!

26. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for your wonderful review Richard. Here at Just we always strive for efficient customer service, so we're delighted to hear about your positive experience with us!

Bewertet mit 4 von 5 Sternen

We have taken out a lifetime mortgage…

We have taken out a lifetime mortgage and have drawn down twice from the reserve fund. I have no issues with the company - they dealt with our query quickly and efficiently.

23. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for taking the time to leave us a review Mrs Gordon. We're delighted to hear that everything went smoothly when taking out your lifetime mortgage!

Bewertet mit 5 von 5 Sternen

Just the job

The annuity I took out with Just pays out on the 1st of the month like it’s supposed to and I can’t ask for anything more than that.

24. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for your review Martin. It's great to hear that everything went well when taking out your annuity!

Bewertet mit 1 von 5 Sternen

My dad took out an equity release from…

My dad took out an equity release from these people. After he went to a care home we settled the account. I had a few questions to ask. My God, it was like getting blood from a stone. They are like politicians, you ask them one question and they answer something completely different. I ask the same question about 10 times and still didn’t get the answer I was looking for. The person I spoke to was useless. She should never be allowed to deal with the public. It ended with her wanted to end the call! I was fuming. Think twice about dealing with these people!!

22. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Dear Mr Clarke
We’re very sorry to hear that you feel dissatisfied with Just and we thank you for taking the time to share your valuable feedback.
We would appreciate the opportunity to discuss your experience in more detail so we can better understand the situation and address the concerns that you have shared.
Please contact us on myenquiry@wearejust.co.uk

Bewertet mit 1 von 5 Sternen

Mismanagement of Pension Funds Lost for over 1 year!

Lost my pension pot that was deinvested without my knowledge over 1 year ago. Total lack of knowledge where the funds are been over 8 weeks since officially lodging a complaint and still no further down the line. Promise to send you out a letter detailing things still no letter. Tell you they have a letter that was sent to you explaining the transfer which I know is a lie because I haven’t had one. They can’t send the letter as the one they have apparently isn’t addressed to me. Total lack of pension fund mismanagement. I am contacting the ombudsman to see what I can do legally with this complaint. If I could give a minus score I would.

We’ll do much for the we will have a reply from a specialist within the week. Still no idea where my pension money is. Do not use this company they are frauds! Apparently the team that is looking into my complaint don’t allow you to contact them ! What utter ?!@&

19. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Dear Mr Peters
Thank you for sharing your feedback, and I’m really sorry for the frustration this has caused. We know how important it is to have clear access to your pension information, especially with retirement approaching, and it’s clear we haven’t met your expectations.
We are currently reviewing your case, including the issues with your transferred in benefits. Your complaint is being prioritised, and a specialist is confirming your benefits so we can give you an accurate update as soon as possible. We aim to update you by the end of next week.
Thank you for your patience while we work to put this right.

Bewertet mit 1 von 5 Sternen

Criminals :

Criminals :

We’re very sorry to hear that you feel dissatisfied with Just and we thank you for taking the time to share your valuable feedback.
We understand you have been contacted by our Quality Assurance team regarding this matter. If you still require any further assistance please contact us on mortgage administration at wearejust co.uk

17. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

We’re very sorry to hear that you feel dissatisfied with Just and we thank you for taking the time to share your valuable feedback.
We would appreciate the opportunity to discuss your experience in more detail so we can better understand the situation and address any concerns you may have.
Please contact us on mortgage.administration@wearejust.co.uk

Bewertet mit 1 von 5 Sternen

Impossible to get help

My parents took out a policy however they can’t remember anything about it as they are in their 80’s. I have legal power of attorney so am trying to help them but this company want me to jump through lots of hoops to even have a conversation. They have to speak to my parents (who can’t remember even taking this policy) security questions that they just won’t be able to answer. No one calls you back, they tell you they are there until 5.30 and when you call at 4.45 no one is here to help. What the point of having and LPA, what have this company got to hide as all the banks and other financial companies have taken the governance code as confirmation - let’s hope we can get some detail soon however to be honest, getting worried about what I am going to find now.

16. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Dear Mr Parkins
We’re very sorry to hear that you feel dissatisfied with Just and we thank you for taking the time to share your valuable feedback.
We would appreciate the opportunity to discuss your experience in more detail so we can better understand the situation and address the concerns that you have shared.
Please contact us on myenquiry@wearejust.co.uk

Bewertet mit 4 von 5 Sternen

Nice easy going people and good service…

Nice easy going people and good service however I did have issues with uploading documents to their server but it was resolved in time for time sensitive purchase. All in all a good way to go 👍

16. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for taking the time to leave us a review Keith. We're sorry to hear you experienced issues when uploading your documents. Your feedback is incredibly valuable to us, and we will take this on board to improve our services in the future.

Bewertet mit 5 von 5 Sternen

Each time I have contacted the team…

Each time I have contacted the team they have been respectful, clear in their advice and always polite and helpful.

6. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for taking the time to leave us a review. We're so happy to hear about the positive experience you had with the Just team!

Bewertet mit 5 von 5 Sternen

Just amazing!

I was very impressed how the team at Just worked hard over the festive season to make sure our additional advance was completed in time for the New Year. Online and telephone service cannot be faulted - members of the team were polite and helpful.

1. Januar 2026
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for taking the time to leave us a review Steve. We’re so glad to hear you had such a positive experience with our advisors 😊

Bewertet mit 5 von 5 Sternen

A caring team of people

A fast friendly service provided by caring staff thanks

22. Dezember 2025
Bewertung ohne vorherige Einladung
Just-Logo

Antwort von Just

Thank you for sharing your experience. We’re delighted to hear our advisors made such a positive impact for you John 😊

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