Very good communication throughout the ordering and delivery process. Loo was installed about a month after it arrived as the bathroom was being renovated. Been using it a few weeks now and happy with... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Such a great toilet and company, someone answered my questions through the online chat and helped me to choose the toilet I wanted - arrived quickly and smoothly. Looks wonderful in my new bathroom an... Mehr ansehen
After a holiday to Japan, UK loos were never quite the same! When our old toilet needed replacing, it felt like the perfect excuse to upgrade. We chose the Villa toilet with the Ultra DR seat, and t... Mehr ansehen
overall i am pleased with the system but i have had problems with the plastic cistern mechanism which has failed and now i have a continual overflow ! the company are sending a replacement unit so i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Bäderstudio
- Fachgeschäft für Haushaltsgeräte
- Badezimmerrenovierung
- Elektronikunternehmen
- Lieferant medizinischer Geräte
Vom Unternehmen geschrieben
Washloo - The Smart Toilet Specialists
Kontaktinformationen
Unit 6 Warren Farm, CH8 9DE, Sarn, Vereinigtes Königreich
- 01745 560094
- customerservices@washloo.co.uk
- washloo.co.uk
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Seal leaking
Rang with a problem with the cistern to bowl seal leaking..... Single phone call and Karen sent a replacement straight away....
Great disabled product
Great company, very helpful can only repeat most of previous comments from the 5 star reviews, Washloo supreme works just as expected very happy great product, highly recommend
Excellent product
Excellent product, fast delivery, answered questions on the phone promptly. Can’t fault them.
Great service and advice
Very helpful when purchasing our wasloo…
Very helpful when purchasing our wasloo which we love.
A Great Company to Deal with
I was going to buy a similar product from another seller but after a lot of messing about with the company concerned, I gave up and talked to Washloo instead. They are a great company to deal with and the product I bought is excellent.
My initial contact was with Alex who did a great job and really went the extra mile to ensure I bought a loo that met my specification whilst maintaining compatibility with the seat.
So far, their after-service support has been great too. Karen very helpfully filled in one of the blanks in the manual which mentions the power saving mode but doesn’t make it clear what this mode does.
All in all, Washloo have proved themselves to be an excellent company and I thoroughly recommend them if you are considering buying a bidet seat for your toilet.
Well made product that works well!
Great price being VAT free for dissabled & hoping it lasts as long as my previous which was 7 years.
Does what it should & helps my independence
Excellent service
Karen was very accommodating and was able to apply a disability discount for me, which, on top of the sale item made the electric toilet that I bought even more reasonable. Have wanted one of these all singing, all dancing toilets for many, many years and Washloo have them at a great price. Excellent company to deal with.
knowledgeable people
That there were knowledgeable & friendly people to talk Through the whole process of what was right for me to buy
Excellent company to deal with
Excellent company to deal with. First class service & advice.
Excellent customer service from knowledgeable staff. Excellent product, wish I had bought one before.
I contacted washloo several times before my purchase. The staff were helpfu, friendly and knowledgeable. I was given excellent advice about suitability before making my decision.
Great Value Bidet
Easy to speak to knowledgeable person to ensure correct model chosen to fit existing toilet. VAT exemption applied for disabled user. Prompt delivery. Easy and low cost job for local handyman. Works well and easy to use. Highly recommended
The loo is perfect for my son who is a…
The loo is perfect for my son who is a quadruple amputee. It is exactly as quoted. First class.
delivery went well
delivery went well, toilet and seat works well.
Didn’t expect the toilet pan to be higher than an average toilet pan system height.
I didn’t check the measurements with other pan units.
Besides that we are happy with the product
Brilliant Toilet Seat - Must buy
We bought the Washloo Ultra DR toilet seat. Delivery was quick and Washloo catered to our needs in delaying the delivery by a day due to us not being in to sign for it.
The seat is a 5 start experience, working very well as described. We have a reasonable experience to compare against of using these types of toilet seats in Japan and Thailand and using this is definitely on par with the well established brands out there. I would highly recommend the seat. Fitting was easy for our electrician, it is easily adjustable and all the functions (including water pressure and temperature) work very well. The dryer is better than those we have experienced in Asia.
Customer service was above and beyond what I've experienced from other companies regarding their communication in relation to any questions.
Overall, keep up the good work Washloo in providing high quality Japanese-style toilet seats that should be on every toilet in the UK.
Excellent Product and excellent customer service.
The toilet I purchased was a replacement for a faulty Smart Toilet. The toilet was delivered very quickly. I found some of the information on the instructions for use of the toilet slightly confusing. However, when I rang and spoke to an employee it was explained that th remote control was used on a number of toilets and not all the buttons applied to the toilet I purchased. The customer Care is excellent and the toilet works very well.
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