Want a New Gadget Bewertungen 

49
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered a refurbished iPhone and it arrived very quickly. It was very well packaged. The phone is exactly as advertised and looks like new. I am very happy with my purchase and consider it excell... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I purchased a replacement phone that was rated ‘excellent’. First day phone crashed multiple times, next day screen pixilated, couple of days later crashed and frozen. From then on frozen, white scree... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This was a very quick process, the phone was in excellent condition like it said on the website. Great Service. Thank you team

Bewertet mit 5 von 5 Sternen

I purchased my iPhone 13 from Want a New Gadget and I was not disappointed. The phone was described as Grade A condition and they are right! The screen is in brilliant condition and the phone is worki... Mehr ansehen

Unternehmensdetails

  1. Mobiltelefongeschäft
  2. Geschäft für Computerzubehör

Vom Unternehmen geschrieben

Here at Want a New Gadget, we pride ourselves on providing the latest in graded, refurbished mobile phones, tablets and gadgets, including console & games accessories. We can provide a wide selection of devices whether it's for personal or business use, we've got a refurbished device for you! If you're after a cheaper alternative to today's new mobile devices, then just take a look at our stock. The stock levels will change daily, so if you can't see something you want today, check back tomorrow. Alternatively, get in touch and Contact Us today.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

49 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(49)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Amazing team..

Amazing team... i am so glad with all the assist you guys rendered.... Thank you so much Matthew, you made all the process so easy.
Awesome, safe, respectful, great quality

21. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

How refurbished should be 👌

Ordered an iPhone 11 from Want a New Gadget through Amazon. It was a birthday present for my 10 year old daughter so really wanted it to be in good condition, when it arrived I was not disappointed, the phone was honestly immaculate and looked like brand new! Added bonus it had 100% battery health so they must have put a new battery in. My daughter was very happy with it. Would highly recommend based on my experience.

22. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company

Great company, had a small issue, was resolved professionally with very friendly staff. I would definitely recommend this company. Refreshing to have a competent company.

3. Februar 2025
Bewertung ohne vorherige Einladung
Want a New Gadget-Logo

Antwort von Want a New Gadget

Hi and thank you so much for the review we really appreciate it! If you have any other issues in the future please be sure to let us know!

Kind regards,
Matt

Bewertet mit 5 von 5 Sternen

Ordered a renewed iPhone 13 mini and it…

Ordered a renewed iPhone 13 mini and it came in excellent condition with 93% battery capacity. Phone shipped very quickly. Box included some haribo sweets which I loved :D thank u!

16. Oktober 2024
Bewertung ohne vorherige Einladung
Want a New Gadget-Logo

Antwort von Want a New Gadget

Thank you so much for the review! We hope you are still enjoying your device!

Bewertet mit 5 von 5 Sternen

Brilliant iPhone 13 from this website!

I purchased my iPhone 13 from Want a New Gadget and I was not disappointed. The phone was described as Grade A condition and they are right! The screen is in brilliant condition and the phone is working just as expected! The phone was also sent with Royal Mail special delivery and was securely sealed upon arrival so I cant complain about anything! Thank you so much

23. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant customer service from Matt and Dan at Want a New Gadget and great phone!

I come across the Want a New Gadget website to find there is plenty of refurbished phones and games they have to offer. Because I didn't really know what I needed to purchase I decided to contact them via the help page provided on their website and conveniently got through to 2 lovely chaps who helped me pick out the right device. I managed to purchase an iPhone 11 as it is perfect for my needs. The order confirmation come through and before I knew it, it was at my door! The phone is absolute brilliant condition and works just like it says on the website. I will definitely be purchasing from them again! Thanks guys!

30. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic phones and delivery

Fantastic phones. Deliver was delivered next day currently looking for one for my wife will definitely purchase from you again. Can not say how please I was with the quick delivery. Brilliant place

9. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service from Dan

Excellent customer service from Dan, phones delivered next day and in excellent condition! Thank you! Highly recommend.

3. April 2024
Bewertung ohne vorherige Einladung
Want a New Gadget-Logo

Antwort von Want a New Gadget

Good afternoon.

Thank you for the review!

We hope you enjoy your phones.

We are always happy to help anyone and if there is any issues please let us know straight away so that we can assist!

Bewertet mit 5 von 5 Sternen

Fantastic experience

Fantastic experience. Delivery was 2 days early and product is great. Will buy from these again

18. März 2024
Want a New Gadget-Logo

Antwort von Want a New Gadget

Hi thank you for the positive review.

We hope you enjoy your product!

Bewertet mit 1 von 5 Sternen

Worst trade in experience, untrustworthy scammers

I traded in a device to them through Back market. I took photos of my phone before sending it, as it was fully functional, however the back was cracked. Upon receiving my package they initially messaged me claiming my screen was broken and completely detached from the phone. They offered me less money than initially agreed on after they had detached the screen claiming it was always broken. I confronted them and they quickly change their story, stating that everything was now operational. Yet they still refused to send the agreed upon amount. I am still awaiting on a response from them as they have not got back in touch.

EDIT: Back Market support contacted me and ensured I was payed the full initial agreed upon price. The support agent has filed a formal complaint against them and my trade in has been completed. Beware of trade in shops that will try and get one up on you.

1. Februar 2024
Bewertung ohne vorherige Einladung
Want a New Gadget-Logo

Antwort von Want a New Gadget

Hello and i deeply apologise that you encountered an issue with Backmarket Trade-Ins.
The process goes through a Backmarket Agent that is assigned to the Trade-in then we relay to them the information for them to finialise the job. So unfortunatley we dont get any say in the final verdict.
If you recieve anymore issues please dont hesitiate to contact us direclty through our support email through our website and we will be glad to assist you with anything further. Thank you!

Bewertet mit 5 von 5 Sternen

This company is fantastic …

This company is fantastic there delivery is fast they kept me informed every step of the way.
I love that this company wouldn't send my goods until they spoke on phone to confirm it was me who purchased the goods with it being a item, item this is very helpful.
Would highly recommend and I would definitely buy from them again thank you.

7. Januar 2024
Want a New Gadget-Logo

Antwort von Want a New Gadget

Hi thank you for the positive review.

Bewertet mit 1 von 5 Sternen

Faulty phone wasn't eligible for refund

Bought a refurbed phone, the screen started showing green lines after just a couple of months of use. Sent it to get repaired and they refused saying it was damaged. Avoid these clowns like the plague.

8. Oktober 2023
Bewertung ohne vorherige Einladung
Want a New Gadget-Logo

Antwort von Want a New Gadget

Hello and thank you for the review, unfortunatley this was a BackMarket order. The warranty status goes through Backmarkets checks which is completely out of our control and they make the final decision on if the device is faulty or OOW.

I am sorry that you recieved a bad experiance with them.

Bewertet mit 5 von 5 Sternen

Phone, price, delivery - good. Customer service absent.

Ordered iPhone 12 Pro late on a Tuesday night, online.
The phone arrived, by Royal Mail, on Thursday. The order came with a tracking number which I followed and it arrived exactly as stated on the tracker. The phone was in pristine condition and works perfectly. The added bonus is the guarantee it comes with, although other suppliers do offer longer guarantees than Want A New Gadget. I did notice that some people who had received poor service or a defective phone were not having emails replied to, according to reviews on Trustpilot. I initially didn’t expect to be around for the delivery, which I estimated would be on the Fri or Sat, so I emailed customer service to ask them to delay delivery (it needed to be signed for). I got no reply. They should do better in that area. In the event, however, my son was in (it’s his phone anyway) and he’s very happy with it. So in my experience I would recommend this company. Just hope I don’t ever need to contact them under the terms of the guarantee!

21. August 2023
Want a New Gadget-Logo

Antwort von Want a New Gadget

Hi thank you for the positive review.

We hope you enjoy using your iPhone 12 Pro.

Bewertet mit 4 von 5 Sternen

Ordered an iPhone 13 mini in Grade A…

Ordered an iPhone 13 mini in Grade A condition.
It's the first refurbished phone I bought and I don't think I will never buy a brand new phone again. The phone is perfect for me. It arrived in perfect condition (no scratches at all, looked brand new) and has worked without an issues (about 3 months so far). It had 86% battery life and this has been totally fine. On the phone before I bought it, I was told by that all their Grade A phones have 90% minimum battery, so thats why I am giving a 4 star not 5 star review. But I think it might have just been the sales person's mistake. In any case, apart from that everything else was just great and the delivery was on time. 100% recommend and I would use again. Thanks!

5. Juni 2023
Want a New Gadget-Logo

Antwort von Want a New Gadget

Hi thank you for the positive review.

We hope you enjoy using your iPhone 13 mini.

We apologise for you being given incorrect information, as all of our phones are sold with at least a BH of 80%.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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