After searching many sites i found Wallplanks to have exactly what i needed and the generous discount was appreciated. Never bought this wall product and never installed peel and stick before, even th... Mehr ansehen
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Das sagen Bewerter
The "3 Free samples" is not free. It isn't just 'shipping' it's a discount. Starting off a business relationship with more than one lie is appalling. Sadly I'm a real estate developer and a builder wi... Mehr ansehen
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We were looking for something that would accent our new finished basement and I found this company online and was impressed what we saw. So I ordered the Backcountry Originals Hardwood Planks... Mehr ansehen
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I am trying to upgrade my family room and I would like to use your product. I was pleased that you offer free samples, however, shipping was charged, which I can understand if some one was not serio... Mehr ansehen
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Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Genuine engineered hardwood wall planks with adhesive peel and stick backs. Available in many styles and colors, shop peel and stick wood wall planks today.
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Vereinigte Staaten
- wallplanks.com
4,4
Hervorragend
914 Bewertungen
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I was a little surprised at the…
I was a little surprised at the shipping costs for a handful of samples. But excited to see them.
22. Juli 2022
Antwort von wallplanks
Hi Chelsea, thank you for the feedback, we'd continue to be working on improving our services. One way to compensate for the sample shipping cost is that for full carton orders shipping will be free. Please feel free to reach out should you have questions or concerns.
Love that this company offers samples
Love that this company offers samples. Made the decision a lot easier
21. Juli 2022
Antwort von wallplanks
Hi Diane, we are happy to hear about your experience! Should you need help in placing an order feel free to reach out.
Antwort von wallplanks
Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
$20 shipping on a $30 sample? BS! (EDITED)
I don't mind paying $30 for the sample but an additional $20 for shipping is horseshit.
EDIT: I was contacted by a customer service rep from Wallplanks. They offered to refund the $20 charge IF I edit/update my review.
So, in short... they are willing to refund me the money IF / WHEN I edit my review and make it less critical of their policy... but their policy is to still charge to $20 fee to anyone requesting a sample.
Until I see them change their policy, my review stands as written.
11. Juli 2022
Antwort von wallplanks
Thank you for sharing your feedback and sorry for the misunderstanding in relation to our follow up emails. Regardless we have processed the $20 refund on your account. Information regarding the small cost of shipping for sample orders and trim is posted in each of our product page ever since. As we try our best to be transparent and straightforward with our Terms and conditions and provide exceptional products and service, issues like this can happen. Thank you, again for your patience and understanding. Customer service is a top priority for us, and we will absolutely make sure that we do right by our customers.
Great customer service!
I had questions about how to remove the samples from the wall and the customer service representative was fantastic. Very nice and extremely helpful!
30. Juni 2022
Antwort von wallplanks
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to doing business with you again.
Antwort von wallplanks
Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
Antwort von wallplanks
Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
Our wall plank shiplap wall looks great…
Our wall plank shiplap wall looks great in our beach home. Just the look I was going for! Great sticky back for the perfect hold. And thin enough to not have to remove the molding!
27. Juni 2022
Antwort von wallplanks
Wow! We are grateful and honoured with your words and review! We are happy to be part of your house and hopefully be part of others too. We would love to see photos if you can share them with us!😍
Samples and Awesome Presentation
We're building a new home and ordered samples. WallPlanks makes it so easy to do this -- super great website and presentation of the different wallplanks. Can't wait to see the samples! And I'm from WI, so that's cool beans!
23. Juni 2022
Antwort von wallplanks
Hi Jane, we are happy to hear about your experience and are excited for your new home too! Thank you for the review! Please let us know if you have questions or concerns and we'd be happy to assist you.
Excellent product and the quality is…
Excellent product and the quality is outstanding. Easy to install and now placing my 2nd order.
23. Juni 2022
Antwort von wallplanks
Wow! We are grateful and honored with your words and review! We are happy to be part of your house and hopefully be part of others too. We would love to see photos if you can share them with us!😍
Antwort von wallplanks
Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
I was charged for the samples
I was charged for the samples, when i used the #freesamples code. When it checked me out it changed and charged me, changed the code.
22. Juni 2022
Antwort von wallplanks
We are sad to be hearing about this, please know that this is not the experience we want you to have. Upon checking incorrect code was used reason for the charge appeared on your samples order, but no worries our team will be reaching out to you to fix this issue.
Great product and business.
Great product and business.. easy to work with and very responsive!
Shiplap looks great on my fireplace!
16. Juni 2022
Antwort von wallplanks
Wow! We are grateful and honoured with your words and review! We are happy to be part of your house and hopefully be part of others too. We would love to see photos if you can share them with us!😍
Good website--hope the product our as…
Good website--hope the product our as good as the website
15. Juni 2022
Antwort von wallplanks
Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
I tried to order the 5 free samples by…
I tried to order the 5 free samples by using the required discount code, #FREESAMPLES, but at checkout it automatically switched to a different code. I then paid $15 for shipping, with the most expensive shipping method was very expensive. I am afraid to order planks from you because the shipping cost will probably be even more expensive than for the samples.
12. Juni 2022
Antwort von wallplanks
Thank you for sharing your feedback and we're sorry your experience did not match your expectations. Shipping fee is beyond our control and our way to help our customers to cover this is to give free samples that is worth of $15. For full carton orders ship for FREE! Standard lead time is 7-10 business days for free delivery (depending on the availability of the product)
You can always email us at info@fromtheforest.com for any other concerns or questions you may have.
Great company so far!
11. Juni 2022
Antwort von wallplanks
Hi John, we are happy to know about your experience with us. Feel free to reach out should you have questions or concerns.
Working with the salesman who was…
Working with the salesman who was great, provided me the exact measurements for my installation,the process was easy to install and the end project became outstanding, I would recommend this project to anyone who wants beef up their walls
10. Juni 2022
Antwort von wallplanks
Hi Jeff, we are glad to hear about your experience and appreciate the review and the kind words. Feel free to reach out if you have other questions or concerns and we'd be happy to assist you.
Great product and easy to install
Great product and easy to install. I will definitely purchase again.
10. Juni 2022
Antwort von wallplanks
Hi Syreeta, thank you for sharing your experience and giving us a great review! Feel free to reach out if you have questions or concerns and we'd be happy to assist you. You can email us at info@fromtheforest.com
Please so far!
We have ordered samples and are very impressed with the product. Their customer service has also been very responsive. I'm hoping everything goes well once we decide what we what.
The product is substantial and good-looking...not cheap at all.
9. Juni 2022
Antwort von wallplanks
Hi and thank you for sharing your experience! Please let us know if there's anything we could help you with regarding our products and we'd be happy to help.
Review of Wallplanks Acoustic panels
Review of Wallplanks Acoustic panels
The good
Really like the look of the installed panels, the look is exactly like I had imagined, and the sound diffusion/absorption is what I was looking for. The installation was fairly straightforward, no significant issues.
The not so good
Ordering - As with a lot of products lately, took 2 months after ordering to actually receive the product. However the website for ordering was extremely confusing in that the amount of product available actually had a small "minus" that didn't show what was available, but how many were on back order! This makes absolutely no sense to the customer as we have no idea "negative 9" actually means to us. I emailed the company and they responded with that is what they determined was the best. Looks like however they have since changed their website and deleted this confusing layout.
Another issue was even though I had not received my product yet, I kept receiving numerous emails to review the product. I received 5 separate emails asking for a review from the time I ordered until I finally received the product.
Product quality - Overall good, however there were some issues with quality control. For the acoustic panels, there is a heavy felt backing that overlaps so there is complete coverage. On one piece of material, the felt was glued incorrectly, making it completely unusable as there was no overlap. Fortunately I had enough to not need this piece. Also the sides of the wood are painted black, and on a lot of the wood the paint over-spray/overlap onto the surface of the wood was obvious. It took time to manually rub off all the over-spray on some of the pieces.
Cutting - Due to the very sticky adhesive on the back of the panels, whatever blade or saw you cut the wood with will become clogged with glue. It took quite a while to clean all my saw blades when done. Glad the glue apparently sticks well, but was not expecting the lengthy cleanup.
3 stars because nice looking product once up, but also not impressed with some of the other issues.
8. Juni 2022
Antwort von wallplanks
Hi William! Thank you for your honest feedback. Our Customer service team will be reaching out to discuss this further.
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