Great prices on high quality products. Fast shipping (free in most cases). But what sets Voyage Luggage above nearly all online retailers is their superior customer service. Voyage Luggage answered m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Peter Morot was white glove service from start to finish. Very responsive, resolution oriented and acted as my advocate with Samsonite. The resolution was quick and more than satisfactory. The got Sam... Mehr ansehen
I purchased the wrong size originally but loved the suitcase. I sent it back so easily and was credited for the difference in the price of a smaller version almost immediately and then received the re... Mehr ansehen
Just received last night, ahead of schedule... thank you, Mr. Peter Morot. The Travelpro Maxlite 5 Compact Carry-on Expandable Spinner is going to be perfect. Its lightness for lifting into the over... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Prompt response from the customer…
Prompt response from the customer service team. On time delivery. Definitely would do business with them again.
I recently bought a Tumi backpack and…
I recently bought a Tumi backpack and prior to buying I had a special request to have a 5 letter monogram on the bag instead of the allowed 4. The letters on my name are all thin and 5 letters fit in the space. I contacted the Voyage help center and Peter Morot went out of his way to work with Tumi to make that happen. I love my backpack and I am very happy with my experience with Voyage.
I emailed customer service asking about…
I emailed customer service asking about an ETA on my delivery and receive a very prompt response and was told my shipment would be tracked personally and it really eased my mind. The team went over and beyond.
Exceptional Customer Service from voyageluggage.com
This is not my first shopping experience with voyageluggage.com, but this particular experience deserves special recognition because of the exceptional customer service I received from Peter Morot.
I was looking for a very specific Samsonite Upright Mobile Office carry-on that I couldn’t find on Voyage Luggage’s website. I wasn’t even sure I could adequately explain what I was looking for, so I sent Peter several pictures to help him understand exactly what I had in mind.
What impressed me most was that Peter didn’t simply tell me they didn’t have it. He took the time to understand my needs and then thoughtfully recommended the Samsonite Classic 2 Wheeled Business Case. It had virtually everything I was looking for—and, to make it even better, it was on sale.
At that point, it was a no-brainer. I purchased the luggage Peter recommended.
This is what outstanding customer service looks like: listening carefully, understanding the customer’s needs, and taking the extra step to find the right solution. Peter went above and beyond, and his service is a big reason why I’ll continue shopping with voyageluggage.com.
Excellent shopping experience. Exceptional customer service. Thank you, Peter!
Outstanding Service & Support
Shoutout to Peter Morot for providing exceptional customer service!
I recently placed an order for the NOBL Carry-On and accidentally selected green instead of black. I immediately sent an email hoping to correct the color, and within minutes, I was connected with Peter.
Peter quickly updated my color preference, pushed the correction to my account, tracked the shipment, and even provided a shipping label—all on the same day!
The level of responsiveness, attention to detail, and follow-through was truly impressive. Amazing service from start to finish! Experiences like this make me happy to do business with NOBL. Peter is a great example of what outstanding customer service should look like!
The Company you can trust!
I found Voyageluggage when I Goggled where to purchase Airwheel Robot that I was looking for, they have the Best price so I went for it. It arrived in a timely fashion with free shipping. Unfortunately the battery will not charge, contact the customer service and a new battery was received within 3 weeks as promised.
This is not a Perfect world as we know, but Voyageluggage met the expectation with the Best outcome. I will use this company again for sure, this is the Company you can count on! 👍👍👍
Great Customer Service
I reached out and wanted to adjust my order. Peter from Voyage was very responsive and quickly updated my order. My luggage came within a couple of days and I am very happy with my luggages. Highly recommend Voyage Luggage and great customer service!
Peter was great to work with
Peter was great to work with and was extremely helpful. I will definitely order again from Voyage.
Excelkent Customer Service
Customer service has been excellent with Peter Morot. There was a mistaken extra shipment that caused some confusion in my part. He quickly investigated and reassured me, tracking my order. Not only am I very happy with my original order, but I happily offered to pay for my keep my extra shipment. Well done, Voyage.
Please buy without an iota of doubt!
Please buy without any doubt. Honestly, was a little apprehensive while placing order as the price they offered was simply unbelievable (way below the lowest available anywhere else online or in-store), so initially thought could be a fraud :) but got quite a deal, far better than from brand's outlet. Atleast 25-30% lower the lowest available. Besides they charged absolute zero tax and zero shipping. Bought TUMI Bag just for ref. Thanks to Peter as well, for timely updates and support, right from placing order till delivery (delivery via Fedex). All the very best to VoyageLuggage!
Great experience and customer service
Great experience and customer service. I’d say one of the best from start to finish. We have several of their pieces. We bought one that was just a tad too big. They handled the return and the new order to try one smaller seamlessly. I highly recommend their products with no worry should you get it wrong.
Wrong size of the luggage
First of all I received the wrong size of the luggage and I contacted the customer service. Then Peter Morot took care of my case professionally. I got the correct luggage yesterday and am so happy now.
Great customer service
Great customer service, very pleased with my order. Will think of them in the future for any other travel needs. Thank you for all your help, Peter!
Excellent customer service from Peter
Excellent customer service from Peter — beyond compare.
Wonderful customer service
Wonderful customer service. I didn’t like the design of the bags when I got them. They understood and had no problem letting me return them. I was immediately emailed shipping labels and they made the whole process very easy. I would definitely buy from them again.
Communication
Communication with Peter on our order was pleasant and prompt. Would definitely buy from Voyageluggage again.
Professional and functional yellow suitcase!
I absolutely love these suitcases. They roll seamlessly - no veering from side to side or jerking! They’re spacious and the colors are so sleek! I love yellow and can’t believe I now have a professional-looking yellow suitcase. And even better - it works as a European carryon!Thank you!
Great luggage and delivery.
So funktioniert Trustpilot
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