Ordered in April, undelivered until June. Wrong item shipped. Returned. Almost July still undelivered.
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very knowledgeable, willing to share their knowledge promptly, if you ask. If you already know exactly what you need, their prices are great and selection perfect for our needs here to showcase great... Mehr ansehen
Unternehmen hat geantwortet
Voltage has been so accommodating, we originally order a machine that was not going to be able to ship for 2 months they called us and gave us some options to get our new expresso machine here this in... Mehr ansehen
Unternehmen hat geantwortet
Item was easy to find via a general Google search so kudos for effective SEO. Item was clearly described and arrived exactly as I expected it. It is a fairly delicate piece of electrical gear partia... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über VOLTAGE COFFEE SUPPLY™
Vom Unternehmen geschrieben
WELCOME
Voltage Coffee Supply is a premier online retailer of commercial espresso machines, grinders, brewers, water dispense systems, water filtration, parts, and more.
Since 2015, we have created relationships with our customers and manufacturers based on trust, commitment to quality, and support. We strive to be the best place to purchase commercial coffee and espresso equipment on the Internet.
WE ONLY SELL THE BEST
We’re focused on you. No matter what your coffee equipment needs are, we’ll help you find the right machine. Our 30-day satisfaction guarantee means you can return your machine for a refund. You can breathe easily because we don’t play pricing games. We offer one fair price with free shipping and easy financing options.
EXPLORE OUR POPULAR COLLECTIONS:
Kontaktinformationen
851 E Hwy 224, A03, 80229, Denver, Vereinigte Staaten
- 1-800-269-0051
- service@voltagesupply.com
- voltagerestaurantsupply.com
4,0
Gut
603 Bewertungen
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No product and no communication
No product and no communication. I ordered Jan 31. I was aware of the delivery delays. My delivery date has gone and past with no updates or responses to any of my contact attempts. If things are delayed, please keep your customers updated/at least respond to emails.
12. April 2022
Bewertung ohne vorherige Einladung
Terrible service
Terrible service. Haven’t gotten a response to several email attempts about my product ordered over a month ago. Still hasn’t shown up. Will never use this company again.
7. April 2022
My disappointment is in the length of…
My disappointment is in the length of time it took to ship out and after and email and a phone call and no response back to either.
7. April 2022
Great help in choosing equipment.
7. April 2022
Antwort von VOLTAGE COFFEE SUPPLY™
Thank you for your feedback! Glad we could help :)
Antwort von VOLTAGE COFFEE SUPPLY™
Thank you Susan!
Antwort von VOLTAGE COFFEE SUPPLY™
Thank you so much Edwin!
The fact that you want me to download…
The fact that you want me to download an app to track the package I paid for is highly suspicious. You've lost my business going forward. You want to turn your customers into a product to sell to an app company? DO BETTER.
Update: the item which was listed as in stock didn't ship after 2 weeks. I received an email stating that it might ship in a week and a half, so I had to cancel. Ordered for same price from another supplier and received our filters within 48 hours. Voltage is a scam.
1. April 2022
Shipment date consistently changed
Shipment date consistently changed. Customer service was pretty poor. I understand that there are shipment delays, I just wish the company was more transparent and actually followed up. I ended up canceling my order after waiting months for the product and consistently hearing a new shipment date.
31. März 2022
Antwort von VOLTAGE COFFEE SUPPLY™
Thank you for the feedback and our apologies for the experience on this one. We know it is frustrating as we have the same frustrations around the rolling lead times on backordered equipment. All the same, your comments have been noted to help address these issues going forward.
Thank you,
David
Still have not received my filters
30. März 2022
Antwort von VOLTAGE COFFEE SUPPLY™
Hi Irian. We share your frustration with the backorders here! We sent out an email on March 11th to let you know it was delayed 3-weeks but luckily it is on the way with an ETA of April 1st! Tracking should be in your inbox. Reach out if there is anything at all we can do to help - thank you!
I ordered (paid) for two la Marzocco…
I ordered (paid) for two la Marzocco bottomless portafilters and have only received one! I need the second one!
30. März 2022
Easy shopping experience
Easy shopping experience. They have items that no one else has.
30. März 2022
Antwort von VOLTAGE COFFEE SUPPLY™
Thank you for your feedback!
Ordered a single pour portafilter…
Ordered a single pour portafilter recieved a dual one. Which compared to the original is half the weight and doesn’t quite fit the machine, seems like not a real marrazocco part
30. März 2022
Antwort von VOLTAGE COFFEE SUPPLY™
Hi Gavin - thank you for your feedback on this one. Can you email us a picture of what you received to service@voltagesupply.com? If you did receive the wrong portafilter, we will of course send you a return label and expedite ship you the correct one at no additional cost. Please accept our apologies for the experience! We would greatly appreciate you reconsidering your 1-star review. As a small company, customer feedback is critical to our success and we genuinely care about our customers.
I ordered an Oscar II almost 2 weeks…
I ordered an Oscar II almost 2 weeks ago and it still has not even shipped. Voltage has been very hard for me contact. I am looking at mid April before my product ships. I guess I should have used Amazon. It appears to me this company is selling machines that it does not have in stock, taking the money up front and leaving you with an extended wait time.
29. März 2022
Quick shipment
Quick shipment, delivered sooner than promised. The PF came picked in original paper and was in as expected new condition.
29. März 2022
Antwort von VOLTAGE COFFEE SUPPLY™
Thank you!
It’s nice delivery and a good experience.
I was frustrated after ordering a item for not receiving any shipping info for a while. But I got it soon after talking with custom support and It was delivered carefully as tracking info. Nice response and quick delivery was impressive enough.
25. März 2022
Antwort von VOLTAGE COFFEE SUPPLY™
Thank you for our feedback, Aaron!
I was promised delivery on March and I…
I was promised delivery on March and I got it a month earlier. Great service and I am happy with my coffee brewer. Thank you
25. März 2022
Antwort von VOLTAGE COFFEE SUPPLY™
Thank you so much Jason!
Ordered the product three months ago
Ordered the product three months ago. Was sent an email about the delivery status saying it would arrive at the beginning of the month. Now it's the 22nd of that month and I still haven't received my product. I reached out to customer service to inquire and they were very responsive. It now seems my product will arrive in the next week or two, I guess I will find out.
22. März 2022
We have not received our coffee maker…
We have not received our coffee maker yet, but have been informed it shipped. It has been 3 months since we ordered it.
Todd
22. März 2022
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