Vivid RacingBewertungen 

808
TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I lost a fancy bolt holding the visor (face shield) onto my Scorpion helmet. Big bummer because it is such a visible part of the helmet. I found that Vivid Racing had the exact bolts and could ship th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Bought a CF hood from them, shipping time was fair for being a big item. The cost was a little higher than market however they were the only company who could ship in a short period. The box arrived e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The products they sell are good matches for factory replacements. They higher performance headlights were something I considered but decided against using for Honda Element. Projector lights for this... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This company is a Joke first off I ordered led headlights for a certain price. They then raised the price after I had already purchased them at the first price. After 2 months of trying to get our ord... Mehr ansehen

Unternehmensdetails

  1. Fahrzeugzubehörgeschäft
  2. Autotuning

Informationen, die aus verschiedenen externen Quellen stammen

VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

808 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(808)

97 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

They send broken parts and won´t send…

They send broken parts and won´t send spare ore send the money back. I have written more then 10 Emails to the support. No solution. I send moren then 1.000€ for unsuable parts.
Don´t by there!!!

15. Oktober 2024
Bewertung ohne vorherige Einladung
Vivid Racing-Logo

Antwort von Vivid Racing

Jean, I'm sorry to hear about the issues with your order and the frustration you've experienced. Please reach out to us directly so we can review your case and work on a solution to resolve this for you. My email is Boss@Vividracing.com

Bewertet mit 4 von 5 Sternen

I wish I’ve known that they was on…

I wish I’ve known that they was on backorder or you had to wait for them to get me, but they came in perfectly fine and I’m putting halos on them bad boys

6. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

Thanks for your review! We're glad to hear the parts arrived in great condition, even with the wait. If you need any assistance as you get those halos installed, feel free to reach out!

Bewertet mit 5 von 5 Sternen

Had ZERO issues with this company

Had ZERO issues with this company. They sent me messages regarding my order as it was custom order and mentioned this can take about a month as the product needed to be built. My radiator arrived in a very well packaged box. Very nice radiator!!

28. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

Hi Justin, thank you for the great review! We're glad to hear everything went smoothly with your custom order and that the radiator arrived well-packaged. If you need any further assistance, feel free to reach out!

Bewertet mit 1 von 5 Sternen

Place is a joke

Place is a joke ! Too expansive and no to little help! Everything over an email no phone calls back! Anyways this review is about the VR tune that I purchased and paid 1500$ 😂 and this was for 2005 mini Cooper S tune for this car with all the mods I have on it shouldn’t cost more then 350$ and this was not like my vehicle was in their shop 😂 no they sent me the tune and I did all the work!

9. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

Hi there, I’m sorry to hear about your experience and the frustration with the pricing and communication. We aim to provide value and support for all our products. If you’d like, I’m happy to look into this further and see how we can improve. Are there any issues with the tune? You can reach us at Tuning@VividRacing.com

Bewertet mit 1 von 5 Sternen

I placed an order on 9 Sept and had to…

I placed an order on 9 Sept and had to call them several times on status only to find out that it wasn't due to ship out until 3 October. On 3 October no status update, so I called again and the person tells me it will not ship until December??? I said immediately to cancel to which she proceeds to read me the rules for cancellation. Disappointing if not atrocious service. MY ADVICE IS DO NOT ORDER ANYTHU G FRO. THIS SHADY PLACE!!!

4. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

Hi Darrell, I’m truly sorry to hear about your frustrating experience with the delays and communication regarding your order. This is certainly not the level of service we aim to provide, and I understand your disappointment. If there’s anything we can do to make things right, please don’t hesitate to reach out directly.

Bewertet mit 1 von 5 Sternen

Deceitful Practices and Worst Customer Service

Worst customer service, deceitful practices, and continual issues.

Ordered an item with priority overnight as I needed it immediately (paid $42 for shipping for a $160 item), then they changed my shipping method to ground without my approval (note: this violates the FTC "Mail or Telephone Order Merchandise Rule" -- specifically, "If you can't ship when promised, you must notify the customer of the delay and the right to cancel." -- which they did not.

They have their product (they were able to divert it during transport with FedEx), but I am yet to receive a refund - not even on the shipping they didn't honor. Worst customer service, and if you call them, you will be sent to an overseas call center.

Per their response to my review -- they have not refunded the full amount, and even what they communicated in their "processing" email was different than what was received by my financial insitutiation.

23. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

We apologize for the inconvenience with your order. We understand your frustration with the shipping changes and the lack of communication. We are working on improving this process moving forward. You will receive your refund shortly.

Bewertet mit 5 von 5 Sternen

The company is great

The company is great, and their customer service is amazing! They didn't have the spotlights I wanted, but they gave me the next best thing. Then, they found out they had some in stock and sent them to me. Their support is quick and incredible. I'll definitely be back for more!

9. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

Thanks for the awesome review! We're glad you had a great experience with our customer service team and that we were able to find the perfect spotlights for you. We appreciate your business and hope to see you again soon.

Bewertet mit 1 von 5 Sternen

Ordered wheels in September of 2022

Ordered wheels in September of 2022. Was told it would be 9-10 months. It is now September of 2024 and they can't give me any information and I still don't have my wheels. Update- I was told it would now be December of 2024 potentially. Every time you request an update you will get a reply that adds 2-3 months. You can't connect with them through the chat and they generally don't care.

9. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

We apologize for the delay with your order. We understand your frustration, and we're committed to resolving this issue. Unfortunately, we have to work with backorders sometimes. We do care, and will look into the issues with chat.

Bewertet mit 1 von 5 Sternen

They are garbage with ship and customer…

They are garbage with ship and customer service and they lie I would give them 0 stars but one is required. I have tried to place two different orders and they seem to have lost my orders and can never ship on time

20. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

I'd like to look into this for you. Please provide your order number so that we can research the issue. You can email me at Boss@VividRacing.com

Bewertet mit 5 von 5 Sternen

Car Guy’s Paradise!

Literally always have the best prices for name brand car parts, and all you do is put in information for your car and they show you every part that will fit your car. The hardest part is picking your favorite!

31. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

Hi there, thank you for the awesome review! We’re glad you found it easy to find the right parts for your car at great prices. If you ever need help picking your favorite, feel free to reach out!

Bewertet mit 5 von 5 Sternen

Good shopping experiance.

Good quality and wheel arrived in a perfect box with another box inside. I do reccommend others to shop here.

13. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

Hi Buster, thank you for sharing your experience! We’re glad the wheel arrived in perfect condition, and we appreciate your recommendation. If you need anything else, feel free to reach out!

Bewertet mit 5 von 5 Sternen

Yes. I received the item

Yes. I received the spare parts. In excellent condition. And the delivery was fast.

7. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Vivid Racing

We're glad to hear you received your spare parts in excellent condition, Salem! We appreciate your positive feedback about the delivery speed. Thank you for your order!

Bewertet mit 1 von 5 Sternen

I ordered a body kit for my 350z last…

I ordered a body kit for my 350z last month 2024 an it came damaged an not only that I call back they claim to not do anything about it an came a week later than it was supposed to so I call to complain to someone named gabby which who didn’t help at all but then not only that the body kit I ordered didn’t even fit my car all the way so I talked to someone higher up an they claim they can’t give warranty or anything that the manufacturer have to give a yes so please save your money to somewhere else I promise there is better out there !

8. Juni 2024
Bewertung ohne vorherige Einladung
Vivid Racing-Logo

Antwort von Vivid Racing

Hi there! I’m really sorry to hear about the issues with your body kit and the service you experienced. I reviewed the ticket regarding the fitment issue. There was collision damage to the vehicle that was still not yet fixed. Fitment issues looked to have stemmed from the collision damage. A partial credit was given for this order as well.

Bewertet mit 1 von 5 Sternen

I’ve been waiting for my products to…

I’ve been waiting for my products to arrive for over two years. I try and get in touch with them and they say the whole Covid thing is the problem. Not good enough. But checked with the supplier of the products that they are getting them from and they have them in stock ?

24. Juli 2024
Bewertung ohne vorherige Einladung
Vivid Racing-Logo

Antwort von Vivid Racing

I’m really sorry for the long wait and the confusion, and I appreciate your patience. We’re committed to sorting this out and will investigate the delay—please reach out directly so we can provide a swift resolution for you! My email is Boss@VividRacing.com

Bewertet mit 1 von 5 Sternen

Inaccurate information and refused return

I spoke with a sales rep about tires and explained my situation and he insured me that my tires would stick out from the sides of my truck. I went ahead and purchased the tires. Had one placed on the rim and put back on the truck and that was not the case. These tires were even with the side of my truck. I called to do a return and spoke with the manager in the returns department, Bailey, who Said they would return three tires but not the one that was placed on the rim because it was considered used even though it never touched the street. Long story short, I am now stuck with one, $850 tire and have to pay $40 per tire ($120) to ship the other three back. My advice to you who are buying tires from this company is, if they ask you to take a picture make sure the tires are NOT on the rim because they will refuse to take it back. I am now $1,000 in the hole due to being given inaccurate information from this company.

2. Juli 2024
Bewertung ohne vorherige Einladung
Vivid Racing-Logo

Antwort von Vivid Racing

Hello Dan, sorry for the frustration on this order. Once an item is installed it is no longer eligible for return. Our policies are in line with other businesses in our industry.

Bewertet mit 5 von 5 Sternen

Availability and a wide range of parts

Availability and a wide range of parts. Most have forgotten about the Porsche 996 and just do not offer much. This site is different. I will be able to put together my plan for my Porsche by utilizing Vivid Racing.

13. Juni 2024
Bewertung ohne vorherige Einladung
Vivid Racing-Logo

Antwort von Vivid Racing

That's exactly what we love to hear, Rik! 996 love? We've got you covered!

Bewertet mit 5 von 5 Sternen

Travis was very helpful and friendly

Travis was very helpful and friendly, right off the bat. Great experience that would make me consider ordering again from Vivid

12. Juni 2024
Bewertung ohne vorherige Einladung
Vivid Racing-Logo

Antwort von Vivid Racing

Absolutely, Kyle! Sounds like Travis provided a stellar experience! Glad you'd consider us again!

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