Musah, First time I've had an easy time making an online purchase. The staff is incredible supportive particularly Clare who really took me through the whole process well.Shout out to James too.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing customer service! Solid transparency between customer and vivid gold! Bought my xbox series x and ps5 from them along with various other accessories and all items were delivered on time. If an... Mehr ansehen
Vivid Gold is top-notch in terms of service delivery, pricing and quality. In particular Victor is courteous, knowledgeable and very professional; Vanessa in sales is great with customers too. Got my... Mehr ansehen
Reliable equipment. They are prompt to respond and deliver immediately just as they say. I once had a set of batteries for my controller that weren't working after I bought them. I informed them and... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your #1 Video Game & Multimedia Store in Kenya. Shop Online! We Deliver! You Game!
Kontaktinformationen
No 2, ABC Court, Mukuyu Road, Off Northern Bypass, Marurui - Thome, Nairobi, Kenia
- +254724925236
- info@vividgold.co.ke
- vividgold.co.ke
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Got a great deal on a Sony Home Theater…
Got a great deal on a Sony Home Theater System. Great and fast Service as always, very professional. Thank you!
Top tier service🔥
Excellent service even at 8pm at night
The Go To place for E entertainment.
Excellent services from staff and be assured of quality products.
Great gaming store
My one stop shop for all things gaming. They have good pricing, knowledgeable staff, and fantastic customer service. I’ve mainly been dealing with Emmaculate and am writing this review because of the constant and excellent customer service with post sale support, queries and purchases.
Excellent service
Quick response to any queries and a lovely service from Venessa
Thumbs up
Am glad I got the help I needed and learnt alot. The services are great, keep up!!!
Great Products, Excellent Customer Service
Vivid Gold is top-notch in terms of service delivery, pricing and quality. In particular Victor is courteous, knowledgeable and very professional; Vanessa in sales is great with customers too. Got my PS4 Pro and a couple of games and this is probably my best blind buy of 2020.
Keep up the good work Vivid, you'll be seeing me again.
Loved it!Purchased my top up wallet and…
Loved it!Purchased my top up wallet and as soon as I made the payment the code had been sent
Committed and Friendly
Ordered Fight Yoke and Rudder, got it delivered before the dead line, committed and friendly.
good advice and suggestion
keep the good spirit going Victor.
Very good service.Keep it up
Great Service
I have always enjoyed the service given at Vivid Gold. They do know how to treat customer right. Venessa did a great job serving me and I will definitely be back.....
Good Service / Space for improvement
My Experience by buying of around 50 PS3 Games was good, but there is a lot of space for improvement.
1. Placing order online was very easy and they have
very good shopping software running
2. Receiving confirmation, that not all what is online
shown, can be delivered, was disappointing
3. Delivery came on the day as promises but not by
the time they promised
4. Unfortunately is there a mixed up with 4 Games of
my order hope we can sort this out, this was later
sorted out, and the games have been swapped
without any extra charge
5. Invoice was attached money collected on the door
step, perfect.
6. Telephone contact has to speak loud and clearly
with customer, because the shop has a lot of
background noises, which makes it difficult to
understand the whispering sales person.
7. The promise to send me a game overview what
was still on stock, did not took place. After
exchanging of an email the picture of the games
have been send to me and resulted in an extra
order of myself of 10 extra PS3 Games.
![Vivid Gold - Video Game Outlet [KE]-Logo](https://consumersiteimages.trustpilot.net/business-units/56b9eb5f0000ff000588b288-198x149-1x.jpg)
Antwort von Vivid Gold - Video Game Outlet [KE]
Great products and service
Great products and service. Delivery done as promised. I'm a loyal fan.
The service was superb..big up Jay
Excellent service
Excellent service. Sales representative provided quick responses and clarified prices. Delivery efficient. Overall great experience.
I was nice...@Vividgold is fast simple and theft frer
I was nice.... @Vividgold is fast , simple anf theft free ❤️👍❤️
Express Service
Paid for a voucher at 10.30. Got a call at 10.32 am confirming my payment. Had it by 10.35 a.m. This has happened 3 separate times. Top tier customer service.
Great customer care service
I have shopped twice now and I have to say you have very great customer care. Very willing to assist, listen and recommend the best options. Thank you Njoroge and Ann for your assistance and patience.
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