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Viva Expeditions Bewertungen 509

TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently travelled with Viva Expeditions through Brazil and Costa Rica (Manaus, Rio de Janeiro, La Fortuna, Monteverde and Manuel Antonio) and were really impressed with how well everything was org... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had the most amazing holiday and all arrangements were perfect. All transfers were on time, all accommodation just what we were looking for and every single guide was outstanding. Couldn't fault an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Thanks Viva Expeditions, especially Pia, I felt safe and secure on my trip with you there as back up, all travel went as planned. GAdventures in Costa Rica was superb with a great guide, wonderful pe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Everything is organised for you. English speaking guides and luxury transport which is ready and waiting to whisk you to the next activity or sight. Great way to maximise your tour without waiting in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reisebüro

Vom Unternehmen geschrieben

A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.

Why Viva?

Vom Unternehmen geschrieben

We believe that true inspiration and growth comes from real experiences and immersion in the world around us. When you travel with Viva, we take you beyond the sights in the guidebooks, for an authentic connection to the places you visit.

Travel with confidence!

Knowing everything is taken care of and your arrangements are guaranteed.

Knowing everything is taken care of and your arrangements are guaranteed.
* We have our own local operations at key locations * We are with you 24 hours a day, and our team are just a phone call or whatsapp message away at any time. * We are adventure travel specialists, we have been there, we have lived and breathed Latin America, Africa, NZ and the polar regions and we LOVE THEM! And above all we want you to love these places as much as we do!

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

509 Bewertungen

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Bewertet mit 5 von 5 Sternen

Our itinerary was custom-made to fit…

Our itinerary was custom-made to fit our dates and the bucket list of South American experiences that we wanted to tick off - most especially; Iguazu Falls, Galapagos, and the Amazon Rainforest. The accommodations ranged from standard to superior but all of them were excellent in cleanliness and location. Our Viva agent was knowledgeable about the locations and advised us on many ideas for us to incorporate into our itinerary. She was open to our needs and wants, altering the itinerary many times until we were happy. We appreciated all the extra information both in the itinerary e.g. if you have time... and in the extra notes provided e.g. tips. We felt extremely safe and well cared for throughout the trip, particularly with the excellent pickup/drop-off services at the airports and hotels for all our excursions. The guides and drivers provided excellent quality of care including being timely, knowledgeable, caring, and friendly. Our flights were booked as soon as they were available from the airlines which kept the cost as low as possible especially as we were travelling our the Xmas period. Viva ensured that my husband's dietary needs as a celiac were catered for throughout our trip with excellent communication for all of our providers including the flights and cruise. The use of What's App for on-the-ground contact, communication, and service in each country was excellent and also added to our sense of care/safety so that we could relax and really embrace our journey.

21. Dezember 2023
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Antwort von Viva Expeditions

Thanks so much for your feedback Michelle. Glad you got to experience a good taste of South America and felt well looked after by our teams on the ground. We look forward to helping you plan you next adventures.

Bewertet mit 5 von 5 Sternen

What an Amazing Adventure

I traveled to Antarctica with Viva aboard a chartered ship in November 2023 and had the most amazing time. Tara and Rachel are fantastic at their jobs and experts at planning, organizing and creating the absolute perfect adventure trip. We came into the trip not knowing much of anyone onboard and left feeling like friends with most of the other passengers. Not only was the ship exquisite but we were well informed of what to expect while onboard the ship and in our travels to Argentina too. If I book another expedition style trip to the polar regions and beyond I will certainly book through Viva.

1. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Viva Expeditions

We loved having you onboard with us in Antarctica and seeing all the amazing videos you took while you were there. Hopefully you can join us on another trip again soon!

Bewertet mit 5 von 5 Sternen

Fantastic

Fantastic, memorable time in Antarctica, made into a once in lifetime experience because of the people I met on the voyage. The ship was beautiful and room super comfortable. The food was delicious and the staff friendly. The expedition leaders were excellent, knowledgeable, and fun. No notes! Thanks again for putting all of this together for us Tara and Rachel!

5. Dezember 2023
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Antwort von Viva Expeditions

We are very happy to have put together a once in a lifetime experience for you! We hope you can join us on another one in the future!

Bewertet mit 5 von 5 Sternen

Viva is a fantastic company and Rach…

Viva is a fantastic company and Rach and Tara are the best. They made our trip to Antartica so much fun.

26. November 2023
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Antwort von Viva Expeditions

Thanks so much for your review Mike, it was great to travel with you to Antarctica, one of our favourite places on the planet.

Bewertet mit 5 von 5 Sternen

Special knowledge

Pia took time to understand what we were hoping for in our vacation then brought depth of knowledge of special opportunities in New Zealand for an amazing trip

30. Januar 2024
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Antwort von Viva Expeditions

Glad to hear David, thanks very much

Bewertet mit 5 von 5 Sternen

Knowledgeable guide on the City tour

Knowledgeable guide on the City tour. Transport to all other tours was seamless.

28. Januar 2024
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Antwort von Viva Expeditions

Glad to hear you had a great experience in Buenos Aires, such a fun city! Thanks very much

Bewertet mit 5 von 5 Sternen

10 Days Buenos Aires/Iguazu/Rio

10 Days Buenos Aires/Iguazu/Rio
We were extremely impressed right from the start of our experience when we were met from our cruise ship. Every single time given for a pick up or excursion was bang on. Our guides were excellent and well informed. It made our holiday very care free knowing we could rely on your company. We were never let down. We would recommend you to anyone. You even went the extra mile when my wife needed a Dr at Iguazu Falls. Everything was arranged for us and she was treated extremely well.
The hotels you use are very good and well located.
A great 10 days.

11. Januar 2024
Bewertet mit 5 von 5 Sternen

The whole experience exceeded our expectations…

The whole experience exceeded our expectations.
Especially the personal tour of Buenos Aires .
The tour guide had a great knowledge of history etc and made this really interesting.
This was great from being picked up from the cruise ship, right through to the shuttle to the airport.
I will recommend this to other people.

11. Januar 2024
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Antwort von Viva Expeditions

Wonderful thanks Kerry! We will pass on your feedback to your guide.
We hope to have you travel again with us in the future.
Kind regards,

Bewertet mit 5 von 5 Sternen

Booking with Pia of Vivia Expeditions to travel to the Sub Antarctic Islands

Booking with Pia of Vivia Expeditions was the best thing. She is attentive, always responsive to questions and very helpful. I went to the Sub Antarctic islands with Ponant and the trip was absolutely amazing, far exceeding my expectations. Pia of Viva Expeditions was extremely capable in all regards in planning and booking this trip and very prompt when I had tricky questions :)

23. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Viva Expeditions

So great to hear your expectations were exceeded Catherine! Pia enjoyed planning your trip and looks forward to helping you with future adventures.
All the best,

Bewertet mit 5 von 5 Sternen

Amazing Viva Expedition to Antarctica…

Went on a Viva Expedition to Antarctica and it was amazing. The Viva team takes such good care of you and ensures that your trip is perfect. I have always wanted to go to Antarctica and I could not have picked a better organization to that happen. It was truly a once-in-a-lifetime trip!

22. November 2023
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Antwort von Viva Expeditions

Thanks so much for your review Jean, so pleased to have made this dream trip to Antarctica come true for you!

Bewertet mit 5 von 5 Sternen

Trip of a lifetime

The highlights were undoubtedly a combination of untouched wilderness, unique wildlife, and breathtaking landscapes. Viva Expeditions have a wealth of knowledge and expertise when it comes to planning an expedition style holiday.

16. Dezember 2023
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Antwort von Viva Expeditions

Glad to hear you loved your Antarctica expedition. Thanks so much!

Bewertet mit 5 von 5 Sternen

I'm fully satisfied with the overall…

I'm fully satisfied with the overall experience, from handling the booking to managing the voyage. Everything was well planned in detailed and managed professionally. I enjoyed the tour and including activities during the expedition. The guides and expedition team were specialized from their field, which provided a great platform for awareness and knowledge exchange, and managed the activities with great comfort and safety. The crew members did an amazing job working round the clock being invisible to the guest. Regarding the hotel staff and food, being a Vegetarian, I didn't feel any short of option or felt unserved any day. I'm fully happy with the experience, and would surely recommend to my friends and family members in the future!!

The only area of remark for consideration is the tipping: I know that it's a business practice in the North American region, but it's not in the other part of the world, people give tip and decide the amount with their own initiative, and not told by the service provider that they'll charge a fixed amount to your account, even if it's a small amount, I believe, this should be asked to the guest to decide on their own.

2. Januar 2024
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Antwort von Viva Expeditions

Great to hear you enjoyed your Antarctica adventure and you were happy with plenty of vegetarian options onboard.
You are correct, the tipping is at your own discretion, so you receive a letter onboard with the suggested amount to tip, that is charged to your onboard account, and you are welcome to add to this amount, adjust the amount or remove it altogether if you prefer not to tip. Many of our guest come from non tipping cultures so the feedback had been they they like to know a guide of how much to tip, this this why an amount is given. I hope this makes sense.

Thanks very much for you feedback and we look for to planning future adventures for yourself and your family.
All the best

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, professional service, great support and an equally good deal.

26. Dezember 2023
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Antwort von Viva Expeditions

Thanks very much! Glad to hear you enjoyed your booking experience with Viva and your Best of Antarctica trip!

Bewertet mit 5 von 5 Sternen

Amazing Experience on Antarctic Trip with Viva Expeditions!

My family (wife and parents) just got back from an incredible 11 day trip to Antartica. The trip was fantastic, but also was the support of Emma at Viva Expeditions. Every step of the way she was there to support us and answer our many questions. Can’t recommend them enough.

16. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Viva Expeditions

We a happy to hear you and your family had such an amazing time in Antarctica
Thanks for travelling with Viva!!

Bewertet mit 5 von 5 Sternen

Viva Representative (Tara) is excellent…

Viva Representative (Tara) is excellent and very help full. She made our Antarctica Trip materialized and unforgettable. Our Antarctica trip has been long on hold (almost 4 years) due to the Covid-19 pandemic. Despite that, with the help of the Viva Representative, our trip went smoothly.
Furthermore, based on my many years of offshore experiences, Vessel MV Ushuaia, is the best ship for our Trip. We have tons of fun onboard with the crew and we were like a one big family. I believe, it is uncommon to come across this type of feeling, fun and welcoming which might not get on bigger vessel. Besides that, there is an overall satisfaction with the food provided onboard. The Crew ratio and passenger is great: 1:1.7.
To Conclude, the Antarctica Trip is worth for money. Definitely an unforgettable memory for a lifetime!

20. Dezember 2023
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Antwort von Viva Expeditions

Thanks Benny!! It was wonderful to finally make your dream trip happen, and so glad that you loved it!!

Bewertet mit 5 von 5 Sternen

Chasing the Northern Lights

Thoroughly enjoyed my Hurtigruten 15 day Follow the Lights Southbound tour. We were very lucky with the Northern Lights being visible for at least 6 nights of our tour. Had a husky sleigh ride, reindeer sleigh ride and had a drink in the bar of the Ice Hotel. Off boat tours down the the Norwegian coast were very good and well organised. Accommodation was excellent. Only disappointment was the short daylight meant we didn't get to see places mentioned in their brochure, an example the Flam Railway, mentioned as one of the world's most scenic rail journeys - not very scenic at night. Would recommend this tour or the 19 day Follow the Lights North trip but be aware of the shorter days. Would also recommend taking crampons as the ice in places can be very slippery.

22. November 2023
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Antwort von Viva Expeditions

Thanks very much for the helpful feedback and tips!! Sounds like you had a magical time at the ice hotel and it was great you were able to do both the husky and reindeer sleigh rides!
All the best!

Bewertet mit 5 von 5 Sternen

Viva knows South America like the back of their hand!

Rachel, Tara and the whole Viva team made our South America and Antarctica experience one that we will remember forever. It's clear the team have a huge level of experience and knowledge of the destination. Everything was taken care of, from seamless transfers to fantastic restaurant reservations. We would highly recommend!

14. Dezember 2023
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Antwort von Viva Expeditions

Thanks so much Ken!

Bewertet mit 4 von 5 Sternen

Antarctic Expedition trip

Great organisation for the entire journey along with the expedition talks.

5. Dezember 2023
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Antwort von Viva Expeditions

Thank you very much for your review!

Bewertet mit 5 von 5 Sternen

Great involvement from my travel…

Great involvement from my travel specialist with a last minute trip, helpful links and videos provided. Packing tips, flights help, and suggestions of things to do pre and post trip

17. Dezember 2023
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Antwort von Viva Expeditions

Glad we were able to be part of helping you plan for your Antarctica adventure!

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