Your product arrived damaged and crushed! Wheels are not true,balanced and round. Missing bolts and nuts for accessories....batteries not up to standard....will not show charge levevel upon reques... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Your product arrived damaged and crushed! Wheels are not true,balanced and round. Missing bolts and nuts for accessories....batteries not up to standard....will not show charge levevel upon reques... Mehr ansehen
Unternehmen hat geantwortet
The bike was bought from a 3rd party reseller. Apparently new but returned by original buyer. Understood why after assembling. No way to adust brakes to operate safely. Finally brought to local bike s... Mehr ansehen
Unternehmen hat geantwortet
At the time I bought my e-bike (step-thru Breeze) it was almost 30 years the last time I rode a bike, at 65 years old the knees don’t work as good as a 30 yo so having the pedal assist got me out of... Mehr ansehen
My VB1 has given me my freedom back! Arthritis made driving painful, but now I zip to the library, pharmacy, and meet friends for coffee. The basket holds everything. It feels safe and secure, and the... Mehr ansehen
Viribus offers an extensive selection including adults trikes, electric tricycle, mountain bikes, electric mountain bike, electric folding bike etc.
3351 E. Philadelphia Street, 91761, Ontario,CA , Vereinigte Staaten
Hat 62 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
After riding underpowered folding ebikes on the beach, I welcomed the power of the Viribus Getaway to move through most types of sand. While no fat tire bike is capable of negotiating loose sand, you need power and torque to get through the mushy sand that forms the boundary between the hard pack at the ocean edge and the loose sand above the high tide line. The Getaway had no problems - allowing me to extend my time on the beach (lol... get back before high tide pushes the water up to the loose sand!)
I had no problem loading the rear rack with all my surf fishing gear. The ebike had plenty of range for my purpose, could be quickly charged and fit inside my Prius when folded!
The bike is good for the price and some of the extras. However there are a few smaller things missed. Seats are small and uncomfortable, no shock absorbers to alleviate bumps and gear ratios are way too low especially if using the electric. Regardless it is a decent price for what you are getting.
We love the bike but the directions to put together was very hard and not clear!
Also there was many many parts that had to be put together
Overall great packaging and shipping, assembly instructions/pictures are a bit lacking when it comes to putting it together but it seems to be a good quality trike. Thank you
Good trike for the money.
Helpful customer service.
We just bought a second one.
The bike was received quickly, within a week. I am a novice in putting bikes together. The videos made it seem so easy that I thought I would have no trouble. However, my bike came with the front fork facing backwards. It took me a while to realize it when the front wheel didn't go on. I was unsure what to do. I did try taking a wrench and unscrewing what looked like a large nut on the steering column but it was on very tight and I was afraid of forcing something that shouldn't be forced. I looked at the instruction booklet again and also reviewed the videos but nothing addressed what I was seeing. I called the company and was able to speak to someone immediately. My issue was redirected to a technician who would get back to me in 24 hrs. Which he did. But by then my husband who has had experience, helped me put the bike together. I definitely needed his strength in loosening the nut that I had initially worked on. We got the bike together and the brakes adjusted. It really was a simple process but for someone with no experience, I could have used a bit more information in the videos. I DO THINK the videos are an excellent way of showing the how. Oh, it would also have been a big help if the multi pronged wrench shown in the video could be included. I am super happy with the bike. It is just what I wanted.
We ended up buying 3 E-Bikes of different kinds. Very happy with all 3. Customer service is very good and very considerate of the customer but very slow to respond. Likely due to being understaffed.
The bike arrived with a bent fork. The front wheel doesn’t fit. Can’t use the bike.

Antwort von Viribus Bikes
Didn’t like the fact that it came in one box in pieces and I had to try to find a neighbor to help put it together. It sat in my garage for almost 2 weeks before I could arrange for help.

Antwort von Viribus Bikes
Fast service, just as advertised, Customer Service was easy to contact when I had a question. They responded quickly, and then they resolved it immediately. I had bought a regular electric bike and was just too old to really ride it and enjoy it.
For a couple $100 more, I can join all my friends on their bikes. It's the latest thing at all the campgrounds and we camp regularly. If you are hesitating to order from this company, don't wait. I'm a real person. Nobody made me do this review, and I'm completely satisfied.
Love this bike!!! Great quality. Great size. Super nice looking. Long battery. Has an alarm!! Highly recommend!
Extremely fast and helpful customer service went above and beyond to help me with an issue
Our experience was great because the bike came really fast. Looks great and works, is intended to be main transportation
Thank you
The front brakes do not work after multiple adjustments, the basket did not come with appropriate hardware, and I have been waiting for days for a live person to contact me about my issues

Antwort von Viribus Bikes
Once we got on the same page the service was prompt, reasonably priced and promptly delivered.
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