Customer service was really fast, friendly and professional. The staff helped me find what I needed and made checkout with the best price quickly. I have received my first order on time and its qualit... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The customer service at Fasbags is phenomenal! There was a delay in customs overseas and they reached out to let me know. Within 2 days, the package was moving and I received it 4 days later. Azura... Mehr ansehen
Unternehmen hat geantwortet
My experience has been wonderful. I have bought many pieces from them. I am a repeat client. Their pieces are High quality. Quick shipping. They stay in contact with you. Good customer service. Items... Mehr ansehen
Unternehmen hat geantwortet
Eric and his team deliver by far the best customer experience you could possibly imagine. They’re always sending me cute ideas of things I would have never known existed. They’re always sending qualit... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Fasbags - Crozus was founded in 2019 with a mission to deliver Luxury for Less while becoming one of the most trusted and leading stores in the market. Since our launch, we have built strong, lasting relationships with our customers by putting customer satisfaction first in everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about our products or your order, please feel free to contact us. We're here for you - today and always.
Kontaktinformationen
Vereinigte Staaten
- + 1 (209) 583-3486
- support@vipfasbag.com
- vipfasbag.com
4,9
Hervorragend
539 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great products, great service, great customer experience
Great products, great service, great customer experience.
I have really enjoyed working with my salesperson David. He knows what I like and will even reach out when new items arrive that he thinks I may like.
With so many options out there, don’t hesitate here. Great people and great products.
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you so much for your kind words, Chris! We’re thrilled to hear that you’ve had such a great experience with our products and service. David will be especially happy to know his attention and care made a difference. We truly appreciate your support and look forward to continuing to serve you with great products and experiences.
Great quality products
Great quality products, excellent communication and fast shipping!
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you for your positive feedback, Brenda! We truly appreciate your support and are glad you’re satisfied with our product quality, communication, and delivery speed. We appreciate your trust and look forward to serving you again.
Fraudulent. Do not waste your money …
My bag was guaranteed to have shipped several times over an almost one month span. Azura is the representative I have dealt with and they cannot provide accurate shipping information, instead going back and forth between a tracking number from Dubai and one from Hong Kong. When they were called out with screen shot documentation, they offered a refund if the product was not shipped. Needless to say it has not shipped in almost 30 days, and they are now refusing to issue a refund. I have reported them to my credit card processing company for fraud.
Edit: they responded that they have contacted me and they absolutely HAVE NOT. I have received no emails attempting to make this right or anything else.
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you for your feedback, Lauren Dellert. We’re sorry to hear about your experience and understand your frustration.
Our team has already reached out to you directly to assist with this matter, and we will take full responsibility for this situation, so we hope you can check our email support@fasbags.shop so we can help resolve the issue as quickly as possible. We truly appreciate you bringing this to our attention.
Update (12/30): To ensure you received your order as quickly as possible, we changed the flight for your package, and it was delivered on time. So we hope you can respond to our email so we can better assist you.
Great quality products !
I ordered several items on their website and I’m so amazed of the quality of their products . It’s almost like originals . So happy with every product I ordered . Eric was so helpful in making sure that all my orders were on tracked . I’ll definitely order again .
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you for your wonderful feedback, Juliet Henninger! We’re glad you were impressed with the product quality and that Eric was able to assist you with tracking your orders. We appreciate your trust and look forward to serving you again.
What a great experience the best…
What a great experience the best customer service. The product is fabulous and could not be happier.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you for such a fantastic review, Mama Thais! We’re delighted to know you had a great experience and are happy with both our customer service and the product.
I love the customer service
I love the customer service! The quality is Great too!
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you so much for your kind words, Andria McNaughton! We’re thrilled to hear you love our customer service and the quality of our products. Your support truly means a lot to us
Eric and David were absolutely amazing
Eric and David were absolutely amazing. They were incredibly helpful with my selection of merchandise, my bags, and tracking details. From the moment I made my purchase, they stayed attentive and supportive every step of the way. They assisted with color selections, consistently kept in contact, and truly showed that they care about their customers.
I wholeheartedly recommend shopping with them to my friends and family. Their service is excellent, and the products are truly top-notch.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Hi Jeffrey Evans-Floyd, Thank you for your kind words! We’re so happy to hear that Eric and David provided such attentive and helpful service throughout your experience. Your recommendation truly means a lot to us, and we’re glad you loved both the service and the products. We look forward to assisting you again!
Excellent work by the team and the…
Excellent work by the team and the product I purchased arrived at the stipulated time frame. Awesome experience.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you for your wonderful feedback, U. Phillip Igbinadolor! We’re delighted to hear that our team did an excellent job and that your purchase arrived within the promised timeframe. Providing a smooth and positive experience is always our goal, and we truly appreciate you sharing yours. We look forward to serving you again soon!
Eric was a great help and rushed my…
Eric was a great help and rushed my order as I needed before Xmas. He always kept in contact with me to assure my tracking and information on my purchase was processed.
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Hi Michelle Mireles, thank you so much for your kind feedback! We’re thrilled to hear that Eric was able to assist you and ensure your order arrived in time for Christmas. He takes great pride in staying in close contact with customers and making sure everything runs smoothly. We’ll be sure to pass along your compliments to him. They’ll mean a lot. Thank you for choosing us, and we hope to serve you again soon!
They have always excelled and every…
They have always excelled and every purchase has been as described. Leather is top tier same as quality
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you for your continued support, Haifa! We’re thrilled to hear that every purchase has met your expectations and that our leather and product quality stand out for you. We truly appreciate your trust in us and look forward to serving you again!
I love everything about this site…great…
I love everything about this site…great service, attention to detail, and high quality products!
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Hi Dawn Yacono, Thank you so much for your wonderful feedback! We’re delighted to hear you’re enjoying our service, attention to detail, and product quality. Your support means a lot to us, and we look forward to continuing to exceed your expectations!
I was very happy with my recent…
I was very happy with my recent purchase. The quality of the wallet was amazing! Customer service was excellent. I will be purchasing again.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you so much for your feedback, Di! We’re thrilled to hear you’re happy with your wallet and the quality met your expectations. We’re glad our customer service made your experience even better. We appreciate your support and look forward to serving you again!
I worked with Eric on several items and…
I worked with Eric on several items and purchase all of them. He gave me wonderful Customer Service and even worked with me on my shipping time frames. I love the product and the reason for that is because of the quality I received. I am very happy with this company
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you for your kind words, Curt Blackburn! We’re delighted to hear that Eric provided excellent service and helped with your shipping needs. We’re glad you love the products and their quality. We appreciate your support and are happy to have you as a valued customer!
Worked with me on prices and great…
Worked with me on prices and great products
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you for your wonderful feedback, Chris! We’re so glad to hear that our team was able to work with you on pricing and that you’re happy with the quality of our products. Your satisfaction is always our priority, and we truly appreciate your support!
Love your company 😊
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you so much for your kind words, Randall! We’re truly grateful to hear that you love our company. Feedback like yours inspires our team every day and reminds us why we’re passionate about what we do. We’re committed to delivering both quality products and exceptional service, and it’s wonderful to know that our efforts are making a positive impact.
This was an amazing bag it’s stunning I…
This was an amazing bag it’s stunning I couldn’t have asked for better quality I’m also very pleased with the communication they had with me throughout my purchase
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you so much for your kind words, Paula mink! We’re thrilled to hear that you love your bag and that the quality exceeded your expectations. We’re also glad our communication helped make your experience smooth and enjoyable. We truly appreciate your support!
I ordered 2 purses from Crozus and at…
I ordered 2 purses from Crozus and at first I was skeptical. I received the purses for my granddaughter for Christmas on time and they were both gorgeous! The quality and authenticity left me wanting to purchase more! I will highly recommend Crozus to my friends and family 100%. I getting ready to order a few more purses.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you for your wonderful feedback, Elia Ayala! We’re delighted the purses arrived on time and that you loved their quality. Your recommendation means a lot to us. We look forward to helping you with your next order. Thank you for choosing us!
I love this company and trust them… best company ever!!!
I love this company and trust them 100%. I have ordered several items from them from a young lady Bonnie. She is so kind and so sweet and follows up with me for any questions that I may have. I recommend her to anyone who is looking on their website. Everyone at this company is kind and helpful in every way. Honestly they are the best company I've ever worked with and their products are terrific. I'd like to say thank you again Bonnie for everything you do.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Thank you so much for your wonderful review, Sharon! We’re thrilled to hear about your great experience and truly appreciate your kind words about Bonnie. We’ll be sure to share them with her. We’re grateful for your trust and support, and we’re always here if you need anything!
Customer Service is so easy to access…
Customer Service is so easy to access and use. The shoes are premium quality and very comfortable. I have loved everything that I’ve gotten. I’d rather get replicas and then take the leftover money to spend on experiences.
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Hi Betsy Gray, thank you so much for sharing your experience! We’re glad to hear that customer service has been easy to use and that you’re enjoying the comfort and quality of the shoes. It’s great that you’ve found a way to balance your purchases with spending on experiences that matter to you. We appreciate you being part of our community!
The Crozus reps were responsive to my…
The Crozus reps were responsive to my questions as well as good at suggesting items for me. Two of my LV bags arrived safely and well packed via FedExp, and I am waiting one more. Thank you for a great experience!
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fasbags
Hi David Fedeles, Thank you so much for your kind words! We’re thrilled to hear that our employee reps were helpful and that your bags arrived safely and well-packed. We appreciate your patience as you await the final item, and we’re grateful you chose us. We look forward to serving you again!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.