Vincent Burch Mortgage Services Bewertungen 538

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I first contacted Vincent Burch a few weeks ago with wanting to re mortgage 6 buy to let properties. I spoke to Lee and told him our situation and what I was trying to achieve. Lee checked it all out... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our first contact with Vincent Burch was extremely positive - Andrew was very efficient and expeditious. The fee was transparent, good value and our various mortgage options were clearly set out. We w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been using Vincent Burch as my mortgage broker since 2015 and have completed multiple mortgages and remortgages through them over the years. Every experience has been smooth, professional,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Andrew and Darren have tried their best and finally successful mortgage approval was achieved despite the war broke out in the Middle East and several lenders withdrew the good rates. There are other... Mehr ansehen

Unternehmensdetails

  1. Hypothekenmakler

Über Vincent Burch Mortgage Services

Vom Unternehmen geschrieben

Vincent Burch Mortgage Services has a team of friendly, enthusiastic mortgage advisers. Our dedicated team cover the whole country, largely from our Norwich office, though we also have individuals based in London and the South East.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

538 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 1 von 5 Sternen

Avoid unless you have a simple remortgage!

I asked them help me exit a complex bridging loan.
They assured me they could do it.
I spent over a month going over everything with them, giving very detailed accounts intos the 2 securities that needed mortgaging.
They then decided they couldn't help and went on the defensive, accusing me of not being transparent with them!
Now they are not returning my calls or emails.
Very unprofessional company!

14. November 2025
Bewertung ohne vorherige Einladung
Vincent Burch Mortgage Services-Logo

Antwort von Vincent Burch Mortgage Services

Good Day,

Initial contact was made with ourselves as you needed assistance with exiting your bridging finance (which we did not originally arrange for you). We spent 2-3 months trying to obtain the required information and documentation from yourself so we could proceed. After initial positive indications from a lender, a more in depth conversation led us to the point where we reached out to you, confirming the lender had concerns over potential property value and rental value. This, combined with the amount of time left to complete the deal, led your appointed Adviser to contact you and confirm we would not be in a position to complete the process in your required timeframe. Three weeks passed, and then you contacted us to confirm you wanted to proceed (you claimed you disregarded the email as 'just frustrations on your Adviser's part'). Your Adviser is not currently in the office and since you reached back out to ourselves we have again reiterated that we are unable to assist you with this transaction. We have revisited the situation for you, we have held in depth discussions with the lender in question, and we have even provided you valuation quotes - everything we can do has been carried out. We have been transparent in relation to timescales, and we have also been in contact in with you at every point in your journey. As an experienced and well regarded mortgage brokerage, we take our service and our standards very seriously. If you would like to discuss this matter further, I can be contacted at steven@vincentburch.co.uk

Bewertet mit 5 von 5 Sternen

Matthew Barrett is the professional mortgage advisor

Matthew Barrett, the mortgage advisor from Vincent Burch I met in an expo show and has been my mortgage advisor for almost a decade. You cannot possibly find a better mortgage advisor in town , he has profound knowledge and understanding about what is the best for his clients .

11. November 2025
Bewertet mit 5 von 5 Sternen

Quick & helpful

We are first time buyers and Matt was very helpful with sorting our mortgage. He was always quick to reply, and answered all of our questions. Would definitely recommend

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mine was not an easy mortgage!

Mine was not an easy mortgage to obtain, for a whole variety of reasons, but the team at Vincent Burch went above and beyond to find me a deal which worked for my circumstances.
I'm very grateful for that.
A highly professional and effective company to deal with.

6. November 2025
Bewertet mit 1 von 5 Sternen

Avoid the company

Avoid the company. They don't do any due diligence on any paperwork you send them that they request. The broker made me pay surveyor fees several times only for the lender to come back to reject because paperwork didn't match with lender requirements even though the brokers said everything was fine. When they don't think they can help, they avoid your emails, calls and messages. Still waiting for amended surveyor documents to be sent to me as promised but again ignoring me completely. Left out of pocket £3k and 6 months wasted. Do not deal with Liam, Matthew and Jack.

1. Oktober 2025
Bewertung ohne vorherige Einladung
Vincent Burch Mortgage Services-Logo

Antwort von Vincent Burch Mortgage Services

Good Day Karim,

As an experienced mortgage brokerage, we factor in each client's individual needs on every single application which we process and we will also check with a lender prior to submission to check criteria and the lender's appetite to lend. Despite this level of diligence, there will be instances where an application is declined due to the third party involvement (Underwriter, Valuer or Solicitor). Also, if material facts come to light post submission which we were not aware of, then this can also affect the outcome of an application.

It is evident from our many positive reviews that we typically offer a very good service. We appreciate feedback from our clients, we take any instances of dissatisfaction seriously and these will be investigated thoroughly. If a client would ever like to contact us about the service they have experienced, then they can email either vincent@vincentburch.co.uk or steven@vincentburch.co.uk or alternatively call us on 01603 340 644.

Bewertet mit 5 von 5 Sternen

Excellent Service from Gary Boorman

I always work with Gary Boorman for my mortgage needs, and I couldn’t be happier with the experience. Gary is professional, knowledgeable, and incredibly helpful throughout the entire process. He always takes the time to explain everything clearly and makes what could be a stressful process feel smooth and straightforward.

Thanks to his hard work and dedication, my remortgage with Vida Loans was completed successfully. I truly appreciate all his help and would highly recommend Gary to anyone looking for reliable mortgage advice and outstanding customer service.

Nick

16. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

One the best mortgage services..

This is one the best mortgage services I have found so far. Last year we needed to remortgage our one of the investment properties. As we progressed remortgage got into variety of legal complications. At one stage we decided to cancel the mortgage application but Darren & Matthew at Vincent Burch are such clairvoyant gentlemen that they kept it on hold for a while. Later on we realised that only the mortgage deal Matthew found was the best and upon request it was further revealed that we had still some time left with that original application. We immediately started wheels in motion, meanwhile Darren kept everything on top with continuous communication with lender. With all complex legal matters resolved finally we managed to complete. Thank you Matthew and Darren !
Kind regards,
Vasant

7. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This is a truly impressive company

This is a truly impressive company. They were responsive to all of our needs, and arranged calls outside of office hours when required. The cases (we had 2 mortgages being worked on concurrently) were handled professionally, and whenever we called we seemed to be more than just a number to them - all of our details seemed to be remembered without us having to go through lengthy reminders.
On both mortgages, there were legal delays, meaning that better deals became available. Staff at Vincent Burch offered willingly and without grumble to source improved offers for us, and resultant savings.
We really can't speak any higher of a mortgage broker. Wonderful company staffed by wonderful people.

29. September 2025
Bewertet mit 5 von 5 Sternen

This is the second time Vincent Burch…

This is the second time Vincent Burch have conveyed our mortgage process.
Very happy with their service.
Fast, efficient, reliable, friendly company who we would recommend highly. I will use their services in future.
Thank you.

1. Oktober 2025
Bewertet mit 5 von 5 Sternen

A exceptionally professional and efficient 5 star service.

I received a first class service from start to finish at Vincent Burch. Another mortgage broker hadn't been able to find me the product I needed but James at Vincent Burch worked extremely quickly and efficiently to get me the right mortgage and therefore I secured the property I wanted. He was very patient with me throughout the process with certain aspects I wasn't sure about and explained everything very clearly. A 5 star service with a company I would highly recommend. Thank you all at Vincent Burch.

29. September 2025

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