Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Yearly gas check was done and there is an issue with boiler, the service engineer explained in detail the problem and will be sending someone out in the morning .He was very thorough professional and... Mehr ansehen
Unternehmen hat geantwortet
I contacted Vico homes regarding my neighbours trees; they are self seeded fast growing maple and are now taller than my house and 2m away from the property. When this was first reported 2 years... Mehr ansehen
From call to customer experience lady (Dixie) to the conversation with electrician (only an hour after first contact) I can say the service was excellent. The advice was clear and precise and stopped... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Kontaktinformationen
Merefield House, Whistler Drive , WF10 5HX , Castleford , Vereinigtes Königreich
- 0345 8 507 507
- contact@vicohomes.co.uk
- vicohomes.co.uk
4,2
Gut
210 Bewertungen
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Even if I could not get help promptly
Even if I could not get help promptly, the lady l spoke to was very knowledgeable and nice to me.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your feedback Doreen Mushowo .
To talk us further about the issues you raised please call us on 0345 8 507 507 or visit our website www.vicohomes.co.uk
Caller
The caller was very polite and understanding of what I was ringing about the only thing that she couldn't do was tell me how to solve the problem I was ringing about witch is not her fault because there is so many different kind of boilers
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Jon Crossland
Very helpful and considerate
Very helpful and considerate and dealt with my problem and explained everything
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Janhen
Blocked drain
Very helpful and quick to solve my problem
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Wayne Carr
Vico Home can get it right…eventually
There have been issues with Vico Homes reporting system which led to my being threatened with legal action for doing the right thing. The matter was resolved, but still had an adverse emotional impact.
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Hi Michael Good
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
Antwort von Vico Homes
Thanks for your great feedback, Phoenix Omant
The repair was done efficiently and effectively
The repair was done efficiently and timely preventing an accident to anyone or animal falling into it
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Diane Stanley and we're happy that you're pleased with how we've dealt with the repair in your home
Key !
Needed advice on something not related to my repair and he was very helpful
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.
.
Don’t accept liability for repairs and…
Don’t accept liability for repairs and just expect tenent to sort repairs
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Hi
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
I had my bathroom floor replaced…
I had my bathroom floor replaced recently when it cracked for the second time having previously been repaired. I use a powered wheelchair. Lenny worked tirelessly throughout and worked tidily clearing debris as he worked and protecting carpet with protective wrap I am delighted with my bathroom floor and feel his work was worthy of comment
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
We're so happy to hear your feedback about your bathroom floor and that you're pleased with how we've dealt with things. Thank you for your kind words, Lynda Shaw.
Engineer very nice and polite new his…
Engineer very nice and polite new his job fixed the boiler for us
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Paul Craig, and we're happy that you're pleased with how we've dealt with the gas repair in your home
Amazing work ben went beyond for us…
Amazing work ben went beyond for us this morning took his time an explained to us what to do if it happens again with the trip switch and changed the bracker an the wire an a plug socket that was tripping the switch. Also put us new bulbs in for us brilliant guy had time for us. I would give him 10 stars if there was.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Sarah Sibary and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home
Unfortunately last Tuesday my mum…
Unfortunately last Tuesday my mum suffered a heart attack but thanks to the quick response from the warden steph and her calling an ambulance she got the treatment she needed very quickly, which contributed to her starting her recovery i cannot thank steph enough for her quick response.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
We're so happy to hear that your Mum is recovering and that we were able to help so quickly. Thank you for your kind words, Les Milnes.
The boiler engineer arrived super quick…
The boiler engineer arrived super quick and solved the issue with the boiler not working and the low water pressure issue in this area
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, John Butler. We're so happy to hear that you're pleased with how we've dealt with things for you.
Toilet blockage.fast and brilliant…
Toilet blockage.fast and brilliant service.The guy from vico homes last night came out unblocked most of it.It needed the guy with the big jet to clean it thoroughly.he came this morning unblocked the lot.so a huge thankyou to both guys it's a job I couldn't do but they did.Thankyou
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
We're so happy to hear your feedback about the repair in your home and that you're pleased with how we've dealt with things. Thank you for your kind words, Amanda.
Liars
They are just liars who don't have a clue what they are doing , record your calls , and if u can get hold of anyone phone with a diff number watch that work , I'm at risk of getting petrol out in my letter box and my dog stole to be a bait dog in dog fighting and they can't even remember my name
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Hi Jezz
We’re sorry to hear that you're unhappy with your experience with Vico Homes so far and we’d like to talk to you to understand more about what’s gone wrong and help resolve the problems you’re having. If you’d like to talk to us, please call 0345 8 507 507. We’ll do what we can to help you.
Quick response to the repair.
Quick response to the repair.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Karen Lilley . We're so happy to hear that you're pleased with how we've dealt with things.
WDH/Vico Homes was a caring landlord. Not now.
Bye not taken away there carelink service after I went full blown into getting a key safe fitted.
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
We’re sorry for the disappointment caused by the closure of our Care Link service. Changes to funding and a wider review meant we had to make this tough decision. We’re supporting all affected customers with information on how to find another provider on our website - www.vicocarelink.co.uk
Good work
The service was 100%the plumber and electrician were polite and pleasant i felt bad calling at 2am in the morning but they done good job much appreciated Vico homes for your quick response
Kind regards
K.Dean
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Kathleen Dean. We're so happy to hear that you're pleased with how we've dealt with things for you,
Antwort von Vico Homes
Thanks for your great feedback, Paul Pickersgill
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.