Veenas - Groceries Online Shopping in UK Bewertungen 2.444

Fast delivery and low prices

First time buying at their online site, ordered item on 31st May after checking with the support team member on chat whether it was in stock and was confirmed that it was. After ordering, no response until Jun10, when I had to chase them regarding delivery and was told it is out of stock. Made me wait on chat for 1 hour to check status and process refund. Poor customer service overall. If you want peace of mind, just avoid

Vinas Cash & Carry is a great place for grocery shopping. The store is well maintained, clean, and organized. They offer good quality products at low prices, which makes shopping very affordable. The staff are very friendly, helpful, and provide excellent customer service. Overall, it is a reliable place for quality groceries and a pleasant shopping experience.🙃

Fresh and on time delivery

Superb dry fish,

Good quality products and quick delivery. Highly recommended.

I had a very positive experience with the company’s customer service, delivery service, and products. The customer service team was friendly, professional, and quick to respond to my questions. They helped me track my order and ensured that all my concerns were resolved efficiently.
The delivery service was excellent because my package arrived on time and in perfect condition. I also received regular updates about the shipping process, which made the experience convenient and stress-free.
The products themselves were high quality and matched the description provided online. The packaging was neat, and the items worked exactly as expected. Overall, I was satisfied with the complete experience and would recommend the company to others.

Best mango taste.really enjoyed it.Will definitely order again. Even the packing was really nice.

Very nice packing and delivery on time Thank you Veenas

Great customer service and good price .

Went to do some shopping Tuesday 14th April around 8.30am, spent just under £100, which is an average spend at this store. Won’t be going back, they are very rude, no please, no thank you, no smile, just want the money.
There’s other establishments which are very pleasant.

BAD!!!!
I ordered 10kg chapatti flour together with other items from Veena's . Arrived on 15/4/26, but when I checked the Sell by date it expires on June 2026. I rang and spoke to Mandur Kumar and explained that for 2 people trying to eat 10kg before June is impossible, in the past I've bought chappatti flour with 12 months expiry. He said someone will call me back, so lets wait and see what happens and then I will update this review

Very good service. Thank you for the nice packing

Ordered stuff on 27/Mar with an estimated delievry on 01/April. Its now 8th and no trace of it. Neither the store responds nor DHL !! Still trying to chase for an update in vain. This is my first time ordering with them and not sure if I will ever repeat the mistake.

I just gave them a star because otherwise it wouldn’t let me review .
I had a very bad experience this time ordering with Veenas. No issue about their products. It’s just their delivery and customer support. My order didn’t receive on time. Even after leaving them ample number of emails enquiry about the delivery date… I got couple of emails that they’ll check with DHL and get back to me asap. Neither did that happen nor any emails there after. Wouldn’t dare to order here again. I’ve requested for refund . Didn’t receive that either.

I’m very disappointed with my recent purchase from Veena. The KTC groundnut oil (5kg) I received appeared tampered with — the cap was not sealed and was instead held together with cellotape. The taste also seems noticeably diluted compared to the usual product, which is concerning.

As a parent of a young child, I am extremely cautious about what I use in my cooking, and this has left me uncomfortable using the product. At the same time, it is a large and expensive container, so this situation is far from ideal.

I have previously raised concerns about Deepam oils being advertised as 250ml but actually supplied as 200ml. On that occasion, customer service promised a response but never followed up.

These recurring issues raise serious concerns around quality control and customer service. I hope this is addressed properly.

Not good no returns no refund

A great delivery service for Indian groceries. Wide range of options are available and the packaging is always intact.

Delivered quickly and right on schedule. Packaging was secure and professional.

Every product is great quality and great price. Especially Frozen product packed very safe way and I received without damage. Overall I am satisfied.