Vanity Hall Bewertungen 11

TrustScore 3 von 5

2,9

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Unternehmensdetails

  1. Möbelhersteller
  2. Badezimmerrenovierung
  3. Möbeltischler
  4. Fertigungsingenieur
  5. Küchenstudio
  6. Fertigungsservice

Vom Unternehmen geschrieben

In an increasingly off-the-shelf world, Vanity Hall has always been proud to be the exception to the rule. From our humble beginnings in 1992 operating out of a garage, we’ve continued to push for handcrafted excellence at every turn. No corners cut, no shortcuts taken, no minutes counted. Over the years we’ve grown in reputation and workshop space alike, forever adding to our team of highly skilled local craftspeople, some of who have been with the business since the very beginning. 25 years later and that original entrepreneurial spirit and unwavering commitment to traditional English cabinet making and joinery remains evident in every bespoke piece in the Vanity Hall Collection. Each product in the range combines handcrafted excellence with distinctive styling, all of which can be tailored to your every need. Pick from over 50 doors with matching carcasses, before choosing a bespoke painted finish that perfectly captures your personality.


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

11 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

Dimensions were off on a cabinet I…

Dimensions were off on a cabinet I ordered. I clocked this before the item was made, and vanity hall refused to amend the order or even speak to me about it as the order was made through a third party (they don't sell direct). The vendor I ordered it through didn't help much either, but vanity hall made absolutely no attempt to make it right. 0/10. Don't buy their products!

20. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware using the Corian eclipse basin product

We have recently had a Corian Eclipse Basin and matching worktop installed by our local Ripples Bathroom installers in Newbury. While the product at first looked classy, only once it was installed and we more closely inspected the basin did we find both a deep gouge and the edges were wildly 'scalloped'. Their sales rep Stuart had an experienced workman come to 'sand out the blemishes'. However this process removed the lovely marbled effect around the sides and edges where the ridges had been, leaving a blank white patina. It does not look like a beautiful piece of art that we had paid for. Either the quality of Vanity Hall's quality control missed this flaw before it was shipped or their concept of quality and beauty is not very high. I would be quite embarrassed if I were their rep and would have replaced it months ago, but instead they seem to be fighting. So unless we get a satisfactory resolution, Id suggest to the public to steer clear of clear of Vanity Hall products.

6. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An excellent company to work with.

An excellent company to work with.

As an interior design studio we work with many different contractors. We find Vanity Hall worktop supply and fabrication provide professionalism and communication to an excellent standard. The office and on site team are easy to work with and our clients are always delighted with the finished product (mainly Corian). Vanity Hall are always the first call we make for this type of product.
Hayley Llewellyn Rascal and Roses

14. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Questionable quality & poor customer service

I fitted three bathrooms with vanity hall units at considerable expense. Firstly, I would say that they do look lovely and I was happy with the finished products. However after less than 3 years, 2 drawer fronts started showing signs of wear and the paint was flaking off in large chunks.
I went back to the shop that did the design to raise the quality issue. The drawer fronts went back to Vanity Hall for inspection. I was told the flaking was due to water damage and given a price to replace them - pretty poor when you consider I have spent thousands with this company.
Out of principle I declined. I took the drawer fronts to my furniture guy. He rubbed them down and repainted them for me at a fraction of the cost of the new draw fronts. He confirmed the fronts were factory sprayed with a cellulose paint which is not durable enough for a bathroom.
Whatever your view on this, the units should last for years in a bathroom environment.
If you want good customer service and a company that stand behind the quality of their product then I would shop elsewhere.

31. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor quality of high gloss finish

I purchased a vanity unit nine years ago in a high gloss finish. The plastic covering is now coming off the drawer and door fronts. The material that forms the panels looks like MDF. The bathroom is not overly damp and has an extractor fan but the MDF appears to have swelled and the seal with its cover has deteriorated to an extent that it is now peeling off. I have contacted Vanity Hall and their only suggestion is that no adhesive will work (I have tried a number) and as the product is now out of warranty the only solution is to replace the front panels. This will be costly. Vanity Hall prides itself on quality and is a top of the range manufacturer. On this occasion I think that they have failed to produce an item that matches that aspiration. I would suggest that potential customers should be wary in purchsing such a finish and current owners should check their units before the warranty expires.

23. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointed with the quality

We purchased a rather expensive bathroom unit from Vanity Hall, which is from the Natura range with a draw unit along with Corian surface and built in basins. While the Corian was fine, the draw unit and cabinets were very poor quality. Several of the units had been damaged in transit due to poor packaging. The paint finish was easily scratched with no undercoat so with a dark blue paint, scratches can be seen as white marks. The wood is cheap chip board so the screws were falling out with in days. They kindly sent replacement fronts due to the transit damage, but the adjustments and runners are so poorly designed the fronts don't align and it now looks like a very cheap unit. I have to say we feel very let down and won't be using or recommending VH ever again. Having spent a a lot of money refurbishing our bathroom, I suspect we'll end up throwing the VH units in a skip and putting something of better quality in.

20. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

A Very Good Experience

We have recently had Vanity Hall fit a Mirostone work surface in our kitchen and the experience has been excellent. The colour is Taj Mahal and looks fabulous. The fitters did an excellent job and I've challenged many friends to find the join which none of them have. They also created a feature where we had to divide a window frame into two because of a new conservatory the other side of the kitchen wall.
Our only concern is where the Mirostone joins the stainless steel in the bottom of the sinks. This is proving difficult to keep looking pristine, but we'll work at it. Overall, very happy with the result.

23. Mai 2022
Bewertung ohne vorherige Einladung
Vanity Hall-Logo

Antwort von Vanity Hall

Hi Gerry,

We are incredibly grateful for you taking the time to review Vanity Hall / VH Surfaces and we are very happy that you are satisfied with the service and product you have received from us.

We always aim to meet and exceed client expectations when we are fabricating Solid Surface tops and every review is key to us evolving and making sure we provide the service you expect.

As always we are on hand for you for any reason and I wanted to take the opportunity to welcome you into the extended Vanity Hall family!

Bewertet mit 1 von 5 Sternen

"Variable from samples shown." How true.

I ordered the Dune Prima Corian as the VH brochure showed it to be a perfect match for the cool tones in my new bathroom. However, what turned up was something I can only describe as gaudy. It had some thick, warm toffee-coloured swirls in it that were nowhere in the picture in the brochure.
In spite of only displaying half of the colours in the product, Vanity Hall refused to take it back.
They didn't reply to my e-mail until I called them after 10 days, and then only to tell me to get back to my local bathroom dealership.
These items may be made to order, to save on storage space, but they are not made to size, and could easily be sold on.
Buyer beware - hopefully those who order samples will get a better image of what they are being sold. VH cover their backs by claiming that the picture in the brochure isn't representative of the finished item. So what's the point in printing a picture at all?
Wouldn't ever deal with them again.

3. März 2022
Bewertung ohne vorherige Einladung
Vanity Hall-Logo

Antwort von Vanity Hall

Hello Clark,

Thanks for reaching out and posting your review. These reviews are important for any company so you taking the time is genuinely appreciated.

When Corian make these finishes, they make sure that on their website there is a proportionate sample, but also the image of a full sheet to ensure that everyone (including the dealerships where clients purchase from) is aware that 'veined' finishes or those with heavy patterns are described as such, and as a result, Vanity Hall - and in turn the dealerships clients purchase from - always have to state that samples can vary from the images shown. This isn't any type of marketing ploy or escape from a problem; if this was the case the full-sheet images wouldn't be available for the public to see in all Corian publications and their website here for example: https://cdukltd.co.uk/product/corian-dune-prima/ which shows the sample images we are given, along with a full sheet of material as well as a jointed section. Unfortunately, manufacturers such as ourselves cannot specifically request a certain section of material or pattern as they are supplied as-is from the material source. In all instances, we make sure that we state clearly in all of our catalogues, flyers etc that the finishes are patterned or veined and the images do not necessarily show the pattern that will be finally made; this is 100% something that we ensure we state across our sites and all printed materials. I have to be honest in so much that the Dune Prima is one of my favourites for the very reason you dislike the finish; proof positive that everything is subjective.

Your review states that we did in fact advise that the image may be different to a finished product so there has been no covering of backs as we have stated this with all finishes since we began making Corian-based products over 20 years ago.

Regarding your comment about items being easily sold-on this unfortunately isnt true; these item are built to request to give a true element of bespoke joinery to an ever-increasing 'off the peg' culture and cannot be brought back; they would have to be perfectly repackaged by the end user, delivered back to the workshop, looked over and potentially re-worked, then held until such time someone wants the exact same item as another client which given the combination of finishes we offer, is a rarity. Not being able to return an item that has been specifically made for you is something most manufacturers state and isn't unreasonable.

When clients shop for any product that is veined, mottled or other such pattern, there is always a comment regarding the fact that the finish may differ from the image shown owing to this fact; again this is something that is, and has been, commonplace for as long as I can recall. It genuinely isn't to provide anything other than an honest and open statement to reflect on the materials' finish.

We massively appreciate all of our clients' clients (as our client is the dealer from where you purchased the goods, apologies for the bad grammar) orders, and I want to thank you for reviewing Vanity Hall.

Bewertet mit 5 von 5 Sternen

Excellent service

We have used Vanity Hall for the supply and installation of Corian Solid Surfaces for several years now and always find the work to be excellent with a decent customer service department.

22. Dezember 2021
Bewertung ohne vorherige Einladung
Vanity Hall-Logo

Antwort von Vanity Hall

Thanks for the review Chris! We always try to meet and exceed customer expectations in both service and product so it's nice to read that we are doing things right!

Bewertet mit 5 von 5 Sternen

A fantastic company to deal with

A fantastic company to deal with, excellent customer support and a great team of staff. Products are of a very high standard and by offering special sizes, you can cover all your customer requirements. The corian solid surface products helps create many additional sales and wow factor bathrooms.

22. Dezember 2021
Bewertung ohne vorherige Einladung
Vanity Hall-Logo

Antwort von Vanity Hall

Hi Julie! Many thanks for your review! We love having the opportunity to work with clients such as yourself and look forward to working with you throughout 2022! Happy Christmas!

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