My son was adamant he wanted his jeans from Valeremilano, his previous pairs are bang on trend and great quality! Ordering is easy when extensive photos and info on the website, fabulous bonus of gett... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
They advise that they've shipped your order but royal mail never receive it. Dont order from this company or other companies that stock their clothing. very very poor. I ordered via boohoo who adv... Mehr ansehen
Unternehmen hat geantwortet
Purchased a hoodie for my son as a birthday present..... He absolutely loved it.... And has said he will buy from you again with his birthday money...... 5 stars all the way 👌
Been a customer for about 2 years now,and bought multiple orders and always very happy with purchases.there was 1 time i got sent out the wrong size in hoodie and another time when i was 2x tshirts mi... Mehr ansehen
Unternehmen hat geantwortet
4,2
Gut
240 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
This company to big scamer
This company to big scamer. NEVER ORDER FROM THEM
I asked them how I can do return my dress which I was order from website and they never come back to me.
I lost my money
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Valeremilano
Hi Joanna,
We're very sorry to hear about your experience, but we believe there may have been a mix-up. We do not sell dresses and there are no records of an order from you in our system.
It’s possible this review was meant for a different company with a similar name. We take all feedback seriously, and we’d kindly ask you to double-check your order confirmation or the website you purchased from.
If you believe this was an error, we’d appreciate it if you could update or remove the review to help prevent confusion for others.
Wishing you the best in resolving the issue with the correct retailer.
Kind regards,
Valere Milano customer support team
Antwort von Valeremilano
Hi Husayn,
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. It truly means a lot to our team to know that our efforts are appreciated.
We're grateful for your support and look forward to serving you again in the future!
Best wishes,
Valere Milano Customer Support Team
Really happy with the summer set I…
Really happy with the summer set I bought for someone !
6. Mai 2025
Bewertung ohne vorherige Einladung
Still don’t have my product because the…
Still don’t have my product because the courier are useless
25. April 2025
Antwort von Valeremilano
Hi Daniel,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience.
We recently experienced some temporary issues with our courier, but we’ve since worked closely with our delivery partners to get everything back on track, and we’re confident things are now running smoothly again.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
Easy to order
Easy to order. Quick delivery. Clothing true to size and really good quality.
Definitely ordering again
27. März 2025
Really Good Products at Great Prices
First time ordered from Valere Milano and very pleased with my purchase. They are fantastic. Really good quality, at a great price. I would buy from here again
10. April 2025
Bewertung ohne vorherige Einladung
I was really happy with the personal…
I was really happy with the personal response I received when I needed help with my order
24. März 2025
Bewertung ohne vorherige Einladung
quality garment
31. März 2025
Bewertung ohne vorherige Einladung
Great quality and timely delivery
Great quality and timely delivery, my 3rd order.
25. März 2025
Bewertung ohne vorherige Einladung
No refund for returned item
Bought a Parker Coat via Debenhams website. Item returned - no correspondence - they have not acknowledged the item has been received- no refund. The company has not interacted with me at all. They have my money and goods. Rubbish customer service. Now taking the issue up with courier service - Royal Mail
6. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Valeremilano
Hi Lisa,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
Still not received my order and it's…
Still not received my order and it's been 2 weeks now.. emailed heard nothing back
19. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Valeremilano
Hi Scott,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
We recently experienced some temporary issues with our courier, but we’ve since worked closely with our delivery partners to get everything back on track, and we’re confident things are now running smoothly again.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
Fast delivery and very surprised be…
Fast delivery and very surprised be cause clothes these days are low in quality or doesn't fit right despite correct size but the hoodie I got fit exactly how I wanted and also the jeans I bought last mnth. Well done guys.
28. Januar 2025
Order not arrived
Placed my order on the 12/01/2025 which was dispatched on the 13/01/2025 but I still haven’t received. I sent 2 emails first on the 23/01/2025 and 30/01/2025 but still not had a response to either. I have no issue waiting for the order if it is delayed but would like to be informed of where my order is.
3. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Valeremilano
Hi Jack,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
We recently experienced some temporary issues with our courier, but we’ve since worked closely with our delivery partners to get everything back on track, and we’re confident things are now running smoothly again.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
great product and customer service
great product and customer service, will buy again.
6. Januar 2025
Bewertung ohne vorherige Einladung
Valere Milano is a great company…
Valere Milano is a great company ordered a T-shirt from them my first purchase from them and I’m very pleased with my order
Great Colour & Material
27. Dezember 2024
Sent my order back over a week ago…
Sent my order back over a week ago #10442
Asked for a refund and paid to send the parcel back no email reply to say they have received it or anything. Tracking shows it was returned with a picture.
18. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Valeremilano
Hi Kyle,
Thank you for sharing your feedback — we really appreciate you taking the time to leave a review.
We’re sorry to hear you weren’t fully satisfied with your experience, and we’re glad to say our Customer Care team has already been in touch directly to help resolve things.
Thanks again for your patience and support — we’re always working to improve, and your feedback helps us do just that.
Warm regards,
Valere Milano Customer Care
Absolutely shocking order some jean…
Absolutely shocking order some jean with writing on the back the writing had pealed of loads by the time they arrived i emailed and heard nothing back never again will i be buying from yourselves
25. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Valeremilano
Hey Devon,
Sorry to read about your experience.
We are a small business and our customer services team are back in today after the Christmas and New Year holidays.
Please rest assured this is a very rare and unusual issue and will ensure your item is replaced / refunded right away.
Thanks
James @ VM
Disappointing first experience …
I placed an order of £145 on 4 items which was “dispatched” on the 12th December. Ive had no update since on my order. According to royal mail they still haven't received it and I've tried making contact through email, instagram, tik tok and facebook and ive heard nothing back. And this has caused me alot of stress as christmas is fast approaching and my partner will have hardly any gifts now under the tree. I just want my items ive paid for Christmas or a refund. A real shame as the items looked lovely
21. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Valeremilano
Hi Aimee,
Sorry to read your review - always sad to see any customer upset.
We've checked customer services and seen that the parcel was lost by the courier during a very busy time and you asked for a refund which was processed accordingly.
This is unusual but does seem that some couriers were facing some difficulities on the run up to Christmas.
Sorry you had a bad experience due to this as it was totally out of our hands and hope we can make it up to you in the future as we never like to see anyone receiving bad service from us.
Thanks
James @ VM
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