I was very much in the dark as to how to re solve my connection issue. Leonardo was an absolute gem and helped me greatly with my dilema. I cannot fault his service keeping me up to date with the c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My Customer Service Representative, Arpa Bhattacharya helped me alot throughout the whole process, even ensuring to check back up on me when I was away on holiday at the time of contract going live.... Mehr ansehen
I was very happy with the person who looked into and solved my problem. He was very helpful while I was quite flustered at times ie he calmed me down and was very patient with me. He also promised to... Mehr ansehen
My Sky Q box wouldn't connect to the Internet. I tried resetting and reconnecting different things, but it was still the same. I Googled for an answer, and then contacted V4 Consumer. I spoke with SUM... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
V4 Consumer is proud to be UK's best value Home Broadband & Mobiles. Our home broadband and line, mobile services are now trusted by thousands of customers nationwide. We bring you fast, reliable and cost effective broadband for your home with a host of speed options to choose from, based on your usage. Our Mobile services come with SIM only deals or Handset cum SIM deals backed by wide and reliable network from Vodafone and O2.
Kontaktinformationen
Cash's Business Centre, Widdrington Road, CV1 4PB, Coventry, Vereinigtes Königreich
- support@v4consumer.co.uk
- v4consumer.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 26 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Samantha was extremely helpful in…
Samantha was extremely helpful in connecting internet and my house phone nothing was to much trouble very pleased M Diffey
Called due to experiencing no internet…
Called due to experiencing no internet connection and Arpa quickly resolved the issue. Very helpful and efficient
Mac was kind and very helpful
Mac was kind and very helpful. Great guy, happy to do business with him.
Under Leonard's support and…
Under Leonard's support and coordination, he made possible smooth the switch sim number to the new SiM AirTime Provider; he is very suitable to senior management role as he have taken his mission very serious and he understood accurately my tailored needs in regards of V4 collab vs me the customer vs value/service from the third parry/Provider expectations. I recommend V4 as Middle Men and I do not Recommend uk provider's "Customer Care/Support' that is opposite and inflicts the good faith customers and cause moral and physical damages. They are not commercial, but customer Satisfaction Focused as the main Providers should actually be and lead by example- is a big No No and raise Red Flags since they monopolise for years the market, they forget that customer awareness is not any more sind blinded but Highly Vigilent and they reflect by this behaviours that insulting the customers intelligence the same individuals that pay 24month rolling contracts and pay their wages. Leonard and the prevoius two team depertmemts thag have liase with me in the begining, I highly Recommend; V4 I recommend for integrity and expertiease, profesionalism... do not change this and If V4 wants to exceed, keep and mentain this conduct ! Best regards; hopefully I will have a long term collaboration and also opt for other products when if nedded; hopefully this new Provider will deliver .
Thank you, Leonard; you need to get in senior leagues.
Arpa Bhattacharya was very helpful and…
Arpa Bhattacharya was very helpful and sorted our issue out when other had not been able to. He was very kind and good at his job
Very professional and quick response to…
Very professional and quick response to my problem .
Excellent customer service
I was extremely happy with the service I received from the V4 customer service assistant Arpa Bhattacharya. He was very understanding, helpful & very patient with me as he had to help me reconfigure my router after the reset button was pressed. I can't thank Arpa enough for his help in resolving my issue. 👏
the engineer was very good she spoted…
the engineer was very good she spoted the problems and dealt with it by updated the router
Payal Chatterjee - Absolutely Amazing
Payal Chatterjee Was absolutely amazing, she understood the problem within seconds and was very clear with what she needed done from my side, within a few minutes, the connection was back up and running like it never had an issue. Thanks again Payal.
Customer Service Digital Connection
Customer Service care and help are very good, very understanding and patient with customers. Polite , friendly and knowledgeable. Thanks a lot for your help with my digital connection, much appreciated.
Impressed with V4 and Arpa Bhattacharya
Very impressed with V4 and in particular Arpa Bhattacharya who continually kept me informed of the upgrading of my broadband and landline. He very carefully and patiently took me through everything that need to be done so that all was carried out without any problems. Very happy with the service provided.
very helpfull with set up of broadband…
very helpfull with set up of broadband and phone
Very very polite and helpful nothing to…
Very very polite and helpful nothing to much trouble
THANK YOU
No Internet!!!!
I am not technically minded so it's a bit of a problem when I Get a new router. I had a friend set it up for me but still had no Internet. I phoned customer support this morning and spoke to a very nice patient gentleman, Arpa Bhattacharya, who sorted out the problem for me
I now have Internet up and running. Thank you Arpa so much for your help
Payal Chatterjee was very helpfull and…
Payal Chatterjee was very helpfull and resolved the problem within 20 minutes. I am pleased with the outcome and all is working great thankyou.
Helpful and patient staff
Really friendly and patient member of staff, Arpa contacted me and was really helpful in resolving my connection issues.
Good understanding of my phone problem…
Good understanding of my phone problem and excellent instructions for me to follow, and a positive outcome.Thankyou.
Great personal, professional customer service
Great personal, professional customer service. Resolved my technical issues which took a long time but kept me regularly updated as work was going on in the background.
Great customer service from Arpa Bhattacharya
I had a great experience with customer support regarding an issue with my Wi-Fi router. The representative, Arpa Bhattacharya, was very helpful, patient, and knowledgeable, and made sure the problem was fully resolved. I also appreciated receiving a follow-up call a couple of days later to check that everything was still working properly. Excellent service and great customer care overall.
Very helpful and courteous
Very helpful and courteous
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