I needed to return a product that they're representative sent to me that was the wrong size. I got an authorization to return it and sent it back to them and now they say they won't accept the return... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have been a customer for years now. We have a reverse osmosis system and recently added a lime blaster and chlorine remover filter. We had an older filter housing for the lime blaster and they re... Mehr ansehen
Unternehmen hat geantwortet
Packed extremely well. In multiple packages, seven to be exact. Made in mf ‘Merica!! Seriously, support your home and countrymen, implement your very own personal tariff and stop buying Chinese gar... Mehr ansehen
Unternehmen hat geantwortet
Ordered replacement carbon bed media for my while home system. Arrived as described. Always easy to change out with provided filter. Media seems to have less fines this time - which is nice. Used f... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über US Water Systems Inc
Vom Unternehmen geschrieben
Since 2002, we have been focused on providing our customers with the best water possible. We promote Made in the USA Products and great American Craftsmanship. We can solve any water problem, whether it is for a home (residential) or a business (commercial).
At US Water Systems, we know water, and we know it well. Our sales department and tech support are staffed with a multitude of Certified and Master Water Specialists, as well as former installers. We carry a healthy skepticism about your water. We are here to deliver solutions, not sell systems.
There are many things that make US Water Systems different. We manufacture our systems in our own state-of-the-art facility in Indiana and sell direct to the end user (whether that be residential or commercial). We cut out all the middlemen and sell direct.
Bypassing all the middlemen gives you the highest quality products at a very competitive price and enables us to have the best technical support in the industry. In fact, it is legendary! We have over 300 years of combined technical expertise. We are not happy until you are… and that is where our experience comes in.
Our core approach is simple. There is nothing more rewarding than solving people's water problems. We make people's lives better by solving their water problems. To us, there is nothing better than knowing we put a smile on someone's face by solving their water problems.
We are family owned and operated. That eliminates the corporate, impersonal transaction. When you buy from US Water Systems, you become part of our family.
We have a fanatical attention to quality. There is no one in the industry who builds systems like we do. Quality always wins out, which is why our warranties are the best in the business.
We have legendary technical support. Many companies do not answer their phones after the sale, and some even try to send you to our technical support department. With US Water Systems, you get legendary support for life!
US Water Systems is the only company who puts their money where their mouth is. If our product fails to perform within the first year, we will either refund your money or add and/or replace your equipment.
We have highly trained and experienced water specialists. Led by “The Water Doctor”, who is a Master Water Specialist with over 50 years of experience, no other company has the wealth of experience that US Water Systems exhibits.
The highest quality products with cutting-edge technology sets us apart from our competitors. We are fixated on dependability and efficiency like no one else. At US Water Systems, good water starts here!
Kontaktinformationen
9250 Bradford Rd. Suite 195, 46168, Plainfield, Vereinigte Staaten
- +18006088792
- customerservice@uswatersystems.com
- uswatersystems.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Sales and responsiveness
Rene was an awesome resource. He was responsive, found the answers, and timely with great follow-up. The company has good stocking procedures and shipping went very smooth and is mostly free based on purchase amount.

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Over all it has been a good experience
Over all it has been a good experience. I'm a repeat customer so I've been impressed with the both product and over all experience. I wish my sales guy had been a little more responsive to question I had for him via email. In fact, I'm still waiting for a response.

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From the beginning of the order to the…
From the beginning of the order to the delivery to my
location it all went smoothly. The product quality is outstanding.

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Great Customer Service
I ordered a water softener that arrived promptly but I had difficulty setting up the control on the valve. I contacted Customer Service and they verified that there was a problem with the valve and they sent me an upgraded unit and an email authorizing the return of the original one. They were very helpful in that they sent the new unit out immediately and I did not have to wait until the faulty one had been returned before they would send me one that worked like many companies might do. When I got the new unit installed I had to call Customer Service to get help programming it. The person I spoke to was very helpful and when he realized I had not received an instruction manual he immediately e-mailed one to me. I would happily recommend US Water Systems Inc to anyone.

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Great system but a challenge to setup
Once I finally got all the parts and got the system setup it seems like it's going to be great, I'll let you know in a couple of months. However it was very hard to get the complete system here and when it was here it was missing several parts and the setup directions were hard to follow, fortunately the technical people were very helpful most of the time.

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Was able to find the right filters for…
Was able to find the right filters for my 2017 system quickly and even upgrades for my system.

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Thanks for your service but (Fed-ex sucks)
Always looking to better my water supply, the disruptor filter & R.O. filters play a big part in my drinking water. Just wish the cost was lesser than. The only thing that's a pain is Fed-ex shipping. They have to be the must unorganized shipping company out there, they always want a signature, & if your not home what do you do. I almost told the to send the filters back to you cause they didn't want to leave it at my door with out a signature. They really really suck!!!!

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Easy, fast, perfect
Simple online explanation of product differences. Fast order and delivery. Easy install. Made in USA

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American made filters for a good price
Good prices on American made filters and fast shipping. This has been my 3rd order and I've been very happy with all 3.

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Good quality filter equipment and…
Good quality filter equipment and helpful sales.

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Good company in a sea of questionable options
There are a lot of companies out there offering home water treatment and it's hard to know which are trustworthy. I was attracted to US Water Systems because they try to source US-made parts. Shipping took a week or two and I nearly cancelled my order because I got nervous, but I'm glad I didn't. I installed my under-sink RO system today and I am happy with the quality. The instructions were good and most people can install it on their own if they are a bit handy and able to crawl under the sink. I was impressed with the attention to detail. A cutting device for the tubing was included. They also sent a TDS meter to keep tabs on when to change the filters. My only complaint is I wish I had understood it takes a while for shipment.

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Satisfied Canadian
US Water is an easy company to order from. The website is very helpful.
All of my purchases have arrived in good time, in spite of my being in Canada.

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US Water Systems will not stand behind their product
You sent me a new bulb but the issue was the quartz sleeve the bulb sits in. You want to charge me for the cracked quartz sleeve. This is clearly a material defect and you are refusing to stand behind your product. I have purchased several of your systems fom myself and friends over the years, but I will not purchase another system from you. You charged me almost $1000 1 1/2 years ago for a device that is no longer usable.

Antwort von US Water Systems Inc
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