The jeans have a strong vinegar smell as soon as you open them, the quality isn’t worth the price tag. And definitely not curvy friendly if you have a smaller waist and a thicker bottom, it’s tight at... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I still haven’t gotten my package. I sent an email with the correct delivery address and asked if it could be resent to that address. The problem was, I added my old address which had a different stre... Mehr ansehen
Unternehmen hat geantwortet
The dress is beautiful, but unfortunately when I received it, I noticed there was a hole in the back. It looked like someone had tried to repair or hide the hole by sewing it, but the stitching crea... Mehr ansehen
Unternehmen hat geantwortet
For the last five years I find myself continuing to go back to Motel Rocks for new pieces whether basic tees and tanks or dresses for special occasions. It is a brand that is starting to become a par... Mehr ansehen
Unternehmen hat geantwortet
3,0
Akzeptabel
171 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The quality of the clothing is very…
The quality of the clothing is very poor, which is frustrating given how expensive each piece of clothing is.
26. Mai 2026
Antwort von us.motelrocks.com
Hello, I am very sorry to hear that you have not been happy with your order and your feedback regarding the quality and pricing will be passed on to the relevant teams. I apologise for the inconvenience caused.
Motel x
Antwort von us.motelrocks.com
Hi Mia, thank you for your review. I am so pleased to hear that you love your dress and hope to see you shopping with us again!
Motel x
Dress quality is great and it’s…
Dress quality is great and it’s adorable!!! Will order again!
19. Mai 2026
Antwort von us.motelrocks.com
Hello, thank you for leaving us a review. I am so glad to hear that you have been happy with your order and I hope to see you shopping with us again soon!
Motel x
The process of purchasing online was…
The process of purchasing online was easy; the product was deluvered in a timely manner, and the quality of the product was good.
26. Mai 2026
Antwort von us.motelrocks.com
Hi Kim, thankyou for leaving a review. I am so pleased to hear that you have been happy with your order and the service provided - I hope to see you shopping with us again soon!
Motel x
It says its shipped but not moving at…
It says its shipped but not moving at all. And they sayd it should be delivered by yesterday. Nothing solved
26. Mai 2026
Antwort von us.motelrocks.com
Hi Yelim, I am sorry to hear that you have not yet received your parcel - I can see that you have reached out to the customer service team so an advisor will be in touch with you as soon as possible. I apologise for the inconvenience caused.
Motel x
I have received no information about my…
I have received no information about my order since i have made it.
19. Mai 2026
Antwort von us.motelrocks.com
Hi Rafaelle, I am sorry to hear that you are awaiting your order information - I can confirm that your tracking details were sent to the email provided on 19th May. If you are having any problems please make sure to reach out to the customer service team who can prove you with any further details.
Motel x
Usually the shipping service is fast…
Usually the shipping service is fast and safe but with my last order it took longer and when they dropped off they didn’t put it in my mailbox as usual
18. Mai 2026
Antwort von us.motelrocks.com
Hi Haliatou, I am sorry to hear that you have not been happy with the delivery service provided - I can confirm that your order was delivered within the timeframe provided. If you have any problems please reach out to the customer service team for more information.
Motel x
Antwort von us.motelrocks.com
Hi Nina, I am sorry to hear that you have not been happy with the delivery service provided - I can confirm that your parcel was delivered within the timeframe provided. If you have any problems please reach out to the customer service team.
Motel x
Sizing is horrible
Sizing is horrible. Will not buy swim suits from here ever again. Save the money. Material and fit is def not worth $100+…
18. Mai 2026
Antwort von us.motelrocks.com
Hello, I am very sorry to hear that you have not been happy with your order and that you have experienced an issue with the sizing - your feedback will be passed on to the relevant teams and I apologise for any inconvenience caused.
Motel x
Stunning Color, Beautiful Top
Stunning Color. I really love the fit of this top, it is easy to wear a bra with, and is very comfortable. I am usually a US 4/AU 6 and I got an XS in this top. It fits well (could have sized to a S but the XS is still great). The fabric is good quality and it is not see-through. Would recommend!!
22. Mai 2026
Antwort von us.motelrocks.com
Hi Ava, thank you for leaving a review. I am so glad to hear that you have been happy with your item and that you would recommend us to others! I hope to see you shopping with us again soon.
Motel x
Wished they were longer
I really loved the jeans, wished they were a bit longer. I ordered the longest pair and they still didn't reach to the end. Also I thought that I already paid for delivery in the beginning because the jeans were so expensive but I had to pay an extra like 26 dollars. Other then that I like the colour but not really worth it if you're tall like Im 6'0 feet.
15. Mai 2026
Antwort von us.motelrocks.com
Hi Abigail, thank you for leaving a review. I appreciate your feedback regarding the lengths available for our jeans and this will be passed on to the relevant teams - we are always working to improve! I apologise for the unexpected delivery charges - in Canada you are required to cover any customs/duty charges upon delivery so I am sorry if this hasn't been made clear in our shipping policy.
Motel x
Everything fit amazing and love how…
Everything fit amazing and love how long the pants are
18. Mai 2026
Antwort von us.motelrocks.com
Hi Kelbi, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and hope to see you shopping with us again!
Motel x
i love the quality!
20. Mai 2026
Antwort von us.motelrocks.com
Hi Sori, thank you for your review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
great overall
My jeans were too big originally. The return was pretty easy and new pair of jeans came perfectly
20. Mai 2026
Antwort von us.motelrocks.com
Hi Adrieane, thank you for leaving a review. I am so pleased to hear that you have been happy with the returns service provided and I hope to see you shopping with us again!
Motel x
I ordered this dress for my high school…
I ordered this dress for my high school graduation. I payed extra for 2-3 day shipping and it didn’t come on time for my graduation. I ordered it on the 19 and it came on the evening of the 23. Very disappointing.
19. Mai 2026
Antwort von us.motelrocks.com
Hi Nili, I am sorry to hear that your parcel did not arrive when expected - please make sure to reach out to the customer service team if you have any delivery issues as they will be able to take a look into this further for you. I apologise for the inconvenience caused.
Motel x
came in quick
came in quick, looks just like the pictures on the website and the quality is extremely comfy. especially for the mesh shirts, i could sleep in them if i wanted to!!
4. Mai 2026
Antwort von us.motelrocks.com
Hi Carley, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
i didn’t get my package and i can’t…
i didn’t get my package and i can’t even track it. i never buy expensive clothes for myself and this was supposed to be a treat to myself and i have no idea where it is
11. Mai 2026
Antwort von us.motelrocks.com
Hi Danica, I am sorry to hear that you are having trouble with your shipment tracking . It looks like the tracking link provided with your order confirmation has recent updates - if you need any further information please make sure to reach out to the customer service team.
Motel x
My shirt showed up with a ripped seam…
My shirt showed up with a ripped seam under one of the armpits and the picture showed a zipper on the back, but the zipper was on the side and didn’t filly unzip.
18. Mai 2026
Antwort von us.motelrocks.com
Hi Lex, I am sorry to hear that this has happened - I can see that you have reached out to the customer service team and someone will be in touch with you as soon as possible to get this resolved. I apologise for the inconvenience caused.
Motel x
My package has no new info after a week…
My package has no new info after a week and a half
18. Mai 2026
Antwort von us.motelrocks.com
Hello, I am sorry to hear that you have not yet received your parcel - it looks like there has been a tracking update within the last few days. Please reach out to the customer service team so that they can provide you with any further information you need!
Motel x
My package is nowhere to be found…
My package is nowhere to be found…. Not in my front door and not in my mailbox. Please get back to me
18. Mai 2026
Antwort von us.motelrocks.com
Hi Paige, I am sorry to hear that you have not been able to locate your parcel - I can see that you have reached out to the customer service team and they will take a look into this further for you as soon as possible. I apologise for any inconvenience caused.
Motel x
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