I will say that I like the products, you know when they ship them to me. I bought an insert for my slippers. I never got them! I showed my receipt to a customer service rep and still she ( Tanja) argu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good service, communication & product! I have purchased wool runners and then wool sneakers. My feet are horrible. Too much dancing in stilettoes during my youth. My new shoes are soothing and comf... Mehr ansehen
My new wool slippers are awesome! They are a beautiful color and the quality is excellent - my last pair had 3 years of near constant use and I'm sure these will be at least as long-lasting. An import... Mehr ansehen
Still waiting fir nice weather before wearing my new shoes. But they do seem Lighter and to offer more support than some others shoe manufacturers. Five stars for service and quality. Cant wait for... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We treat our wool fabrics differently than other companies, focusing specifically on our treatment of wool and sustainable wool use. This creates unique fabrics made of 100% wool. These products absorb and can carry away more moisture - and can keep you warmer - than other wool. In the footwear industry, 20% of cut material is pure waste and is lost forever. We've found a new way to process our wool while producing 0% waste.
Kontaktinformationen
Niederfeldweg 5, 6230, Brixlegg, Österreich
- 053376135555
- shop@giesswein.com
- us.giesswein.com
Das haben sich andere Leute angesehen
So comfortable and lightweight
So comfortable and lightweight! Looking forward to wearing them around all the time!!
23. April 2021
The quality of my slippers are excellent
The quality of my slippers are much greater than I expected. Even though I will only wear them in the house I so appreciated the thick support on the bottom, my floors are all concrete. I’ve already recommended them to others. Thanks for making such a quality product!
23. April 2021
Very pleased.
Couldn't be happier with the wool slippers. Great arch support and perfect size.
23. April 2021
Excellent quality at a reasonable price!
23. April 2021
Like the snickers
Like the snickers, like the service . Will keep them and recommend to others
23. April 2021
Kind of amazing
Kind of amazing. There are few slippers out there with removable insoles. These feel fantastic. Nice arch support. They are helping with my plantar faceitus. My normal European size was perfect - 39.
22. April 2021
Quick shipping and wonderful customer…
Quick shipping and wonderful customer service! The slippers I ordered ended up being a size too small, but the return process was seamless. I ordered a size up and look forward to enjoying my Giessweins!
21. April 2021
Excellent slippers .
Excellent slippers .. and responsive service .. delivery when expected.
Thank you, Giesswein!!
21. April 2021
Return not simple
21. April 2021
Antwort von Us Giesswein
Dear customer,
thank you for your statement regarding your order at Giesswein.
We are truly sorry to hear that you have problems with the return process.
We are constantly working to improve and optimise processes.
Please create and download your own return label by using the following link:
http://sendback.giesswein.com/b2c/index.php?lang=en
Print this label and put it onto the parcel. Please insert a copy of your invoice or delivery note into the parcel so our return department can handle your return as quick as possible.
As soon as we receive your parcel in house we will refund you the money via the same means of payment as you paid the invoice (credit card, paypal…)
In case, you have any further questions, please do not hesitate to contact us at shop@giesswein.com
We will be happy to answer your questions.
Best regards
Your Giesswein Customer Support - Laura
Perfect fit right out of the box
Perfect fit right out of the box! So soft, light and comfortable. I didn't have to tweak or do anything! The color is great and I feel really cool when I wear them. Thank you for making such a great fit on a sustainable product.
21. April 2021
Had to return the slippers being too small
Had to return the slippers being too narrow could not get my foot in them
received refund promptly thanks
21. April 2021
Great Service
Even though in the end the staying did not match for me the service from this company was solid gold. I bought some hiking boots and returned the sneakers. Great company that responds so immediately and accurately.
21. April 2021
I love these slippers
I love these slippers. While as warm, my feet dont sweat in these like they would in leather slippers.
21. April 2021
new slippers for my wife
My wife needed new slippers, found these and ordered them for her, she likes the way they fit and feel. True to size and good quality. Very happy here with this purchase.
21. April 2021
I ordered the wrong slippers I tried to…
I ordered the wrong slippers I tried to re-order but they are out of stock I have a pair that I’ve had for five years and I just love them thank you for your help, you guys are very helpful thank you.
20. April 2021
Bring back the Ammern
Bought Ammern slippers 10 years ago and absolutely loved them for a decade. So much so, that I bought pairs for several other people throughout the years. They're finally giving out, so I went online to order another pair, but unfortunately that model is no longer sold/available.
So, I went with the Ilsfeld, since it looked close. It's not. Not at all. Slightly-too-small fit in both length and width (despite being the same size), poor arch support, insoles can't be removed for cleaning or replacement. These aren't horrible, but they are are distinctly average.
20. April 2021
Antwort von Us Giesswein
Dear customer,
thank you very much for your statement regarding your ordered article from Giesswein. We are grateful for any constructive feedback from our customers.
We are truly sorry to hear that the ordered shoes do not meet your expectations. We are constantly working to improve and optimise our products in order to adapt them to the needs of our customers in the best possible way.
If you are not happy and satisfied with the shoes, we would like to offer you the possibility to return them as part of our Giesswein satisfaction guarantee and as soon as we receive the parcel, you will receive a corresponding refund by the means of payment that you have chosen for your order.
Please create and download your own return label by using the following link:
http://sendback.giesswein.com/b2c/index.php?lang=en
Print this label and put it onto the parcel. Please insert a copy of your invoice or delivery note into the parcel so our return department can handle your return as quick as possible.
Maybe you will find a different product from our range that you would like. We invite you to look for alternative models directly on our website www.giesswein.com
The styles "Vent" or "Veitsch" have a removable footbed an offer support. Maybe this would be suitable for you.
If you have any further questions, please do not hesitate to contact our customer service at order@giesswein.com.
Best regards
Giesswein Customer Support - Laura
Outstanding quality, style & feel!
Takes a bit of time to get to the US from But not bad...and totally worth the wait! Outstanding quality products. Look great, feel great, and we’ll built. I bought shoes, socks & shoestrings were a bonus. My new go-to company for merino wool products!
20. April 2021
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