Such a beautiful urn, absolutely perfect for our cat, she was such a sweet tiny little girl and this earn encapsulated her perfectly, so much so, I intend to order a second one and split the ashes be... Mehr ansehen
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Das sagen Bewerter
The communication with me was very good and sympathetic. And the pillow urn looks perfect for my husband's ashes. The parcel arrived in perfect condition and quickly. I will definitely recommend '... Mehr ansehen
The urns are beautiful, and the customer service was exceptional. They were shipped to New York and arrived safely. The company also honored a price match I found, which I truly appreciated. We’re so... Mehr ansehen
I am incredibly grateful to the team for their compassion and quick action. Despite initial shipping delays communication was excellent and they rushed a duplicate so it arrived on time for the fune... Mehr ansehen
Unternehmensdetails
Über Urns For Angels
Vom Unternehmen geschrieben
We are a family-run business providing handcrafted, designer cremation urns and ashes jewelry to families across the United Kingdom, the United States, Europe, Canada, Australia, and worldwide - helping each one find the right tribute for their loved one's memory.
We have been supporting families for several years now and have been collecting reviews on Trustpilot since 2022. The reviews you see here come from families in many different countries, and we are honored that they have taken the time to share their experience.
Every family who reaches out to us is welcomed with the same care, whether they're choosing a small keepsake or a piece for a lifetime of remembrance. We treat every order as if it were our own, and our team is here to help at every step - by phone, email, or live chat.
If you would like extra assistance, please feel free to reach out:
- UK: +44 (0)20 4572 8870
- US: +1 (929) 930-4010
- Email: contact@urnsforangels.com
Given the sensitive nature of what we do, we understand that many families choose not to leave a review, and that is something we deeply respect. The reviews collected here represent only a small portion of the families we've had the privilege of helping. We are grateful to every family for their trust and their support, whether or not they choose to share their story publicly.
What you can expect from us:
- Handcrafted, designer urns and memorial jewelry chosen with care
- Compassionate support whenever you need it
- Worldwide tracked delivery, with no surprise customs fees
- A small, dedicated team that genuinely cares about your tribute
Visit our store at www.urnsforangels.com.
Thank you.
~ Paul Levy, Founder
Kontaktinformationen
Urns For Angels, Unit 3-4, Ocean Park, Dock Road, CH41 1HW, Birkenhead, Vereinigtes Königreich
- 020 4572 8870
- contact@urnsforangels.com
- urnsforangels.com
4,8
Hervorragend
1027 Bewertungen
Bittet Kunden um Bewertungen
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Wonderful company!
My cat urn is beautifully made, amazing quality and looks just like her. The size is perfect and I couldn’t have wished for a better place for her to rest.
We had to change the delivery address last-minute, which was handled so professionally and delivery went smoothly. Amazing customer service which was so appreciated at such a difficult time. Also came with superglue to seal. Thank you :)
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Urns For Angels
Thank you for this lovely review. To hear the piece looks just like her, and that the size felt perfect, is the loveliest thing we could read, that resemblance is exactly what we hope to capture. I'm really glad the last-minute address change was no trouble at all; these things happen and our job is to make them easy for you. It means a lot that the service felt right at such a tender time. Thank you for trusting us to give her such a special place to rest.
Antwort von Urns For Angels
Thank you for taking the time to leave this. Excellent quality and getting it out to you quickly are exactly what we aim for, so it's great to know we hit both. Thank you for trusting us with something so important.
Great Customer Service
The first urn received was damaged; but Paul and his team sent another one out immediately with no extra charge, additional packaging, and a better shipping company.
The Urn itself is beautiful and feels like a more special container than the wooden box it is replacing.
Thanks
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Urns For Angels
Thank you for this, and I'm genuinely sorry the first urn arrived damaged, that's never how anyone should receive a piece like this. What matters to me is what we do when something goes wrong, so I'm really glad we could get a replacement straight out to you with better packaging and a more reliable courier, at no extra cost. Thank you for giving us the opportunity to put it right for you. To hear the urn now feels like a more special home than the box it's replacing means a great deal. Thank you for trusting us with something so important.
Paul Levy
Founder, Urns For Angels
Kept informed from placing order to…
Kept informed from placing order to when delivery would take place.
Lovely urn fast delivery
Would highly recommend
12. April 2026
Antwort von Urns For Angels
Thank you for this, and for the recommendation. Keeping you in the loop from the moment you order through to delivery is something we really believe in, so nothing comes as a surprise, and it's lovely to hear the piece itself didn't disappoint either. Thank you for trusting us with something so important.
Great product that meets high…
Great product that meets high standards, and the communication throughout the process, from purchase to delivery, was excellent.
9. April 2026
Antwort von Urns For Angels
Thank you for taking the time to leave this. High standards on the piece itself and clear communication the whole way through, from order to doorstep, are exactly what we set out to deliver, so it's good to know both held up for you. Thank you for trusting us with something so important.
An absolutely beautiful urn that…
An absolutely beautiful urn that arrived very securely packaged - respectful and with great care.
This has given some light to the heartbreaking experience of our family losing my beloved husband.
9. April 2026
Antwort von Urns For Angels
Thank you for sharing this, and I'm so sorry for the passing of your husband. To know the urn brought even a little light to something so heartbreaking is genuinely humbling, and it's exactly why we take such care over how a piece is made and how it arrives. Your family is in our thoughts. Thank you for trusting us to honour him.
From start to finish,
From start to finish, brilliant service, good selection of urns,
Fast delivery, caring attitude,
Kind words and helpful telephone numbers if needed,
9. April 2026
Antwort von Urns For Angels
Thank you for this, it's lovely to read. From the range to the delivery to the way we speak with families, we want the whole experience to feel considered and kind, so to know it came through from start to finish is exactly what we hope for. And yes, there's always a real person at the end of the phone if you need us. Thank you for trusting us with something so important.
Excellent company, highly recommend
Firstly, the urn is lovely and it was made ti order, really happy with the quality too. They kept me very well informed and their emails were very kindly worded and empathetc as inevitably its a purchase you dont really want to have to make. I was given a delivery time slot which was great and it was so well packaged to keep it safe. Amazing company, highly recommend them
7. April 2026
Antwort von Urns For Angels
Thank you for such a thoughtful review, and for the recommendation, it genuinely means a lot. You've put your finger on something we think about constantly: this is a purchase nobody wants to be making, and the least we can do is wrap the whole experience in a bit of kindness while the piece itself is made to order with proper care. To know the wording of our emails landed gently, and that the urn arrived safely and beautifully made, is everything we hope for. We're holding someone precious to you in our thoughts too. Thank you for trusting us at such a tender time.
Happy with the speed of delivery
Happy with the speed of delivery, the packaging and the urn which is exactly as described
7. April 2026
Antwort von Urns For Angels
Thank you for taking the time to leave this. Quick delivery, careful packaging and a piece that's true to its description, that's exactly what we aim to get right every time, so it's good to know all three came together for you. Thank you for trusting us with your loved one's memorial.
Beautiful pieces crafted with care
I purchased the white kitten urn for my adult cat Gizmo who passed away at 16. It took around 2.5 weeks to arrive but was hand made and made to order - it’s ceramic and absolutely beautiful. Very special.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Urns For Angels
Thank you for this, and I'm so sorry about Gizmo, sixteen years is a long and loved life together. The white kitten piece is ceramic and made to order by hand, which is why it took the couple of weeks it did, and it means a lot to hear the finished urn felt as special as it should for him. Thank you for trusting us to hold his memory.
Exactly what I was looking for
Exactly what I was looking for. Communication was excellent, as was the packaging on arrival.
Many thanks to you.
25. März 2026
Antwort von Urns For Angels
Thank you, this is lovely to read. Finding exactly the right piece matters more with something like this than almost anything else, so we're really pleased it was spot on for you. We take real care over the packaging too, as it should arrive feeling considered, so it's good to know that came through. Thank you for trusting us with your loved one's memorial.
High quality kitten urn
High quality kitten urn. It did take more than two weeks to be made and delivered but they kept in contact weekly. Emails were professional with next steps and offers of further help/support. Very happy with my purchase and would highly recommend.
31. März 2026
Antwort von Urns For Angels
Thank you for this, and for the lovely recommendation. You're right that this one took a little over two weeks, the kitten pieces are made to order rather than sitting on a shelf, so we'd always rather keep you informed each step than rush the craftsmanship. I'm so glad the communication made the wait easier and that the finished piece was everything you hoped for. Thank you for trusting us to honour your kitten's memory.
Absolutely beautiful
Absolutely beautiful, excellent quality. Received updates as to delivery, great company.
31. März 2026
Antwort von Urns For Angels
Thank you so much for this. It means a great deal to hear the piece arrived beautifully and that the quality was everything you hoped for. Keeping families updated through to delivery matters to us, especially given what these pieces represent. Thank you for trusting us with your loved one's memorial.
Delighted with the flame urn
Delighted with the flame urn, as described, very well made, arrived quickly and packaged extremely well.
Great service.
19. März 2026
Antwort von Urns For Angels
Thank you for your kind words.
We’re pleased to hear the Flame urn arrived as expected and that the quality, packaging, and delivery all met your expectations.
We appreciate you taking the time to share your feedback.
Ordered for next day delivery
Ordered for next day delivery, it took nearly a week to arrive which caused unnecessary stress at a difficult time. Value not great, pretty expensive for the end product.
19. März 2026
Antwort von Urns For Angels
Thank you for your feedback, Julie.
I’m very sorry your order did not arrive as expected — this was a processing error on our side and should not have happened.
We’ve identified and resolved the issue internally to ensure it doesn’t happen again. I’ve also reached out to you directly to put this right.
If you’re open to it, please respond to my email and I’ll resolve this for you promptly.
Beautiful Urn for my dad 💙
They kept me updated every step of the way. The urn is absolutely beautiful. Thank you 💙
12. März 2026
Antwort von Urns For Angels
Thank you for your review, and I’m sorry to hear about your dad’s passing.
I’m pleased you felt kept informed throughout and that the urn is exactly what you were hoping for. That’s what matters.
Thank you again for your kind words.
His sail away with dignity, love and respect
Delivered with care and respect.
It was exactly what I wanted and now my husband will be able to travel wherever he wants with no damage to our environment. I’m hoping that his sail away will be dignified and special for me and his wonderful family
4. März 2026
Antwort von Urns For Angels
Thank you for your review, and I’m sorry to hear about your husband’s passing.
I’m pleased the urn was exactly what you were looking for and arrived with the care it deserves. It sounds like a truly meaningful farewell you’re planning — one that honours him in a personal and thoughtful way.
Thank you for taking the time to share this.
Antwort von Urns For Angels
Thank you for your review.
Simple and efficient is exactly how it should be — pleased everything met expectations.
Stunning urn.
A fantastic urn at a fantastic price. Ordered on Sunday, delivered less than 24 hours later. The urn is stunning in every way. A perfect tribute for our 13 year old Shih Tzu,( Simba) who passed away recently.Thanks to all at Urns For Angels.♥️♥️
5. März 2026
Antwort von Urns For Angels
Thank you for your review, and I’m sorry to hear about Simba’s passing.
I’m pleased everything came together as it should — fast delivery, strong packaging, and a piece that feels right. That’s exactly what we aim for, especially when it’s something so meaningful.
Thank you again for your kind words.
Excellent Service
Received urn,which has been ordered for my mum's ashes. Phoned prior to ordering and they were very helpful. Kept informed of order and when received was very well packed. We are really pleased with the urn
4. März 2026
Antwort von Urns For Angels
Thank you for your review, and I’m sorry to hear about your mum’s passing.
We are pleased we were able to help before you placed the order and keep everything clear throughout. It’s good to hear the urn arrived safely and that you’re happy with it — that’s exactly what matters.
Thank you again for taking the time to share this.
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