I absolutely love my new jacket and wide leg pant set, The style looks fresh, fabric feels amazing. Both pieces are incredibly versatile - I can wear them together for a more polish look or style them... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I absolutely love my new jacket and wide leg pant set, The style looks fresh, fabric feels amazing. Both pieces are incredibly versatile - I can wear them together for a more polish look or style them... Mehr ansehen
Unternehmen hat geantwortet
I placed an order in June, I got a confirmation email with a delivery date and address. I wasn’t told until days after the delivery date that the items I ordered were actually pre ordered and wouldn’t... Mehr ansehen
Unternehmen hat geantwortet
So refreshing to wear natural linen. After years of struggling to find a quality matching linen set, I was happy to discover Urbanheer. The linen fits breathable, comfortable with Italian quality stit... Mehr ansehen
I had purchased this blouse while on vacation. I loved it so much I wanted another color. I was able to locate o e on the Urbanheer website. It was less expensive. The ordering was alittle tricky, not... Mehr ansehen
Unternehmen hat geantwortet
Urbanheer – Where Adventure Meets Style Urbanheer is a registered trademark and a global fashion and lifestyle house built on authenticity, craftsmanship, and innovation. We bring together curated designer collections, timeless essentials, and AI-powered personalization to deliver an end-to-end product and service experience that is seamless, trusted, and elevated. We proudly serve customers in the United States, Canada, Australia, and select regions of Europe. Urbanheer is available only through our official channels: urbanheer.com , the Urbanheer App (available on Apple and Android), and our verified Studio locations. At Urbanheer, we believe each of you is special and living a life that deserves to be celebrated. That’s why we add more style and adventure to make every moment more magical — from discovery to delivery, from personalization to service, across web, app, and in-store experiences. Our promise is simple: authentic, exclusive, and stylish.
1260 Carillon Point, 98033, Kirkland, Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I ordered a Cavalli T-shirt from Urbanheer.com and was very impressed. The fabric feels premium, the fit is perfect, and the design is stylish yet classy. Delivery was quick, and the packaging was neat and secure. The website was easy to navigate, and the product matched the description exactly. Overall, a fantastic shopping experience

Antwort von Urbanheer
I am a very detail-oriented person and I am usually cautious about ordering online - given when it comes to Christmas gift. I had heard about Urbanheer through a friend and decided to place an order for a couple of items for my family - hoping the experience would match my expectations. The shopping experience was smooth. The delivery was faster than expected and arrived in a branded packaging. The products are of high quality with soft materials and attention to details. I must say. I was genuinely impressed.
These are special gifts and quality mattered to me. They delivered on both quality and reliability. I am very happy with my experience and wanted to personally thank and support team Urbanheer. I will be coming back and making more purchases.

Antwort von Urbanheer

Antwort von Urbanheer
Placed an order for a pair of jeans as a Christmas gift in November. Item did not ship for weeks, tried chasing them to find out when it would ship but just got blown off. Finally, more than two weeks after the order was placed and 10 days before Christmas, they cancelled the order saying they were unable to fulfill it. The website says it was a "high risk order" - the same item is for sale on many sites, including Amazon!!!! I would never order from this site again, they are unable to fulfill even basic orders and will wait weeks to let you know.

Antwort von Urbanheer
I told the people about not finding my product. They did not care. They didn't even follow up. Awful service and once finding the product it was completely different from the picture. If I could give zero stars I could.
Edit: it was said that it was delivered. Correct! ☺️. It was not delivered to the place the company said. When I reached out I was given nothing back. It takes being personal over robotic.
2nd edit: I was not called. There was no missed calls. I was not responded to by email. This company can say they did this and that (yet didn't), but I'm sitting here fully aware that the communication was awful and basically non existent. I now have an item I will probably never wear that cost me much more than I should've spent.

Antwort von Urbanheer
Update: Well, I was totally wrong. The item arrived on time and CS reached out to me both via phone and email. The product itself was packaged well and high quality. I'll be back- sorry for the Christmas panic!
I might update this if I ever receive the coat I paid extra for expedited delivery. Almost a week later my status still shows they haven't even located my item. The part that makes me really anger is another company had the coat in hand, but I ordered from here for expedited delivery. The date I was given before ordering is NOT going to happen. Contacted support and not a word. I won't be ordering from here again and it doesn't look like I can cancel my order because I would if I could.

Antwort von Urbanheer
Great build quality - the black marble top and gold-plated base look stunning. The curved design adds a sleek touch. Excellent attention to detail, and the white glove service made delivery smooth and professional. Very happy with this piece.

Antwort von Urbanheer
I absolutely love the jackets I ordered! It fits perfectly, whether I’m dressing up or keeping it casual and incredibly comfortable for everyday wear. Overall, an excellent purchase from UrbanHeer and definitely worth the price. Highly recommend!

Antwort von Urbanheer
I've been looking for a thick, warm hoodie that feels soft and premium. I came across Urbanheer and found some styles that were very close to what I was considering but to be honest I was a bit skeptical as I never purchased from Urbanheer. But I'm genuinely happy that I looked positive reviews on product quality and decided to purchase one for myself. The hoodie I got is exactly what I was looking for - even a bit better. Thick, warm, and very well-made. The fabric feels luxury, the stitching is clean and baggy style make it look very stylish. The reason I am sharing this review is actually because of overall experience. They are very reachable and responsive. They have some great stand out styles for season and shopping experience is very smooth. I have already have 2-3 items in my favorites, and looking to buy more for the holiday season. Hoping for more discounts during Black Friday time.

Antwort von Urbanheer
I haven’t gotten an update on my order or an response from customer service yet and I’ve emailed Twice my order is supposed to arrive tomorrow and I highly doubt that it will! At this point I need a response on my order status or please return me my money!

Antwort von Urbanheer
EDIT: While it was difficult to get into contact with this company initially, they have satisfactorily responded to my needs and helped me exchange, and eventually return my shoe when I decided it wasn't the right fit. I still think they should have a customer service phone number you can call.
Company has no way to contact them about a return. I tried the customer service email listed on their website multiple times, with all the necessary details. All I got was an automatic reply saying they'd get back to me. I bought a shoe a half size too big and just needed an exchange. Now I'm outside 30 days, with no reply. I wrote them 2 days after receiving my product.

Antwort von Urbanheer
I first saw Urbanheer on Instagram featuring a black denim and floral appliqué jacket. I could not believe how reasonably priced it was and ordered it immediately. It arrived today and it is truly a work of art. Cannot wait to wear it. Urbanheer kept me updated on progress and my beautiful new jacket is ready to be worn.

Antwort von Urbanheer

Antwort von Urbanheer

Antwort von Urbanheer
Unique and exclusive styles at great prices. I just picked up new Gingham jacket that was featured in recent article on Urbanheer for latest fall collection. I simply love the jacket and new collection they have online and in store. I made the order online and came to pick up and was wondering if the products are as good as pictures on the App, and I'm impressed. The dresses, jackets, tops all have something unique and great fabrics. Will buy again soon!

Antwort von Urbanheer
Amazing store with authentic premium brands! I’ve ordered many times from their website and always received top-quality items on time. Their Kirkland boutique by the water is beautiful and offers a great shopping experience. Highly recommend!

Antwort von Urbanheer
Very bad quality and torn dress as been snt dont ever buy any products from this brand they dont have returning option i want to return I don't want to waste my money to this Ultimate worst website

Antwort von Urbanheer
I am honestly impressed with Urbanheer unique fall winter collection. I bought couple of items and topwear and leggings are breathable, sporty and actually feel very durable while working out. I am a very active person and always looks for new styles that fit my routine. The styles they have feels handpicked and limited. I got a few compliments from my girls, which I love. Also, it seems they refresh styles almost daily. Definitely my new spot to discover latest styles which stand out and shop.

Antwort von Urbanheer
I had a great experience I found a nice dress to go to my friends wedding

Antwort von Urbanheer
I discovered Urban Heer through a friend’s recommendation and decided to give it a try. Absolutely in love with new dress that I had ordered. The fabric is excellent and style is unique! Definitely going to be shopping again.

Antwort von Urbanheer
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.