too many times I experience 1) survey that starts then tells me I already did it 2) survey that fails to marked completed, stuck in Started mode 3) seldom when filing a concern is payment made... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
U Promise has good surveys. You get actual cash back for doing them. I get cash deposited in my checking account at the first of every month. I divide it up between two grandchildren that are going t... Mehr ansehen
Upromise is a great at what they do until they are not. Especially frustrating is their game rewards, where in my experience, it seems that I constantly need to report that rewards were not given. E... Mehr ansehen
Unternehmen hat geantwortet
I've been using Upromise since the very beginning, nearly 2 decades now. I've earned around $12,000. And it's not even a requirement that you use it for college. All mine has gone into a travel accoun... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Feel free to share your experiences and ask Katrina, Kristine, or Andrea your questions Monday thru Friday, 9am-5pm EST. You can expect a response within one business day. You can also contact Customer Care Monday thru Friday, 9am-9pm EST at 1-800-UPRO...
Kontaktinformationen
8605 Santa Monica Blvd, PMB 36227, 90069, West Hollywood, Vereinigte Staaten
- upromise.com
4,0
Gut
2149 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Upromise's website is easliy navigated
Upromise's website is easliy navigated. I am able to quickly review my accounts and rewards.
9. Juli 2026
Antwort von Upromise
Thank you for sharing your feedback about the saving programs. We appreciate you taking the time to let us know your thoughts. If you have any specific questions or need assistance with your account or available programs, please let us know and we'll be happy to help.
I got the transferred funds
I got the transferred funds, which is great, but you send WAY too many e-mails to me. I don't need to be pestered!
9. Juli 2026
The support and customer care received…
The support and customer care received are always excellent!
8. Juli 2026
I will always give Upromise 10 stars
9. Juli 2026
The exchange rate is always good and…
The exchange rate is always good and clearly stated in the monthly statement for easy to read. When it comes to the dispute, it handles effectively and timely. The rewards program is such a goodie to bring the happiness every month. All is great! Thank you very much for all of your efforts to satisfy the customers.
9. Juli 2026
With a little work during idle time
With a little work during idle time, you can keep your mind active, provide valuable information for companies, and receive a little reward for your efforts.
9. Juli 2026
Upromise helps my family reach important goals.
I've been saving money with Upromise for over 20 years. It's helped us reach numerous important goals such as paying for college, college textbooks and family vacations. I love how they transfer the money right into my online savings account.
9. Juli 2026
While it took some time
While it took some time, my issue was addressed to my satisfaction. Thank you
9. Juli 2026
So many savings opportunities!
Upromise has provided countless opportunities to earn cash back for years. We have saved thousands as a result. Love my Upromise!
9. Juli 2026
Still no restaurants in my area after…
Still no restaurants in my area after all these years. 20?
9. Juli 2026
Antwort von Upromise
Hello,
Thank you for reaching out and sharing your feedback. We understand how disappointing it can be not to find restaurants in your area after such a long time.
- Restaurant availability depends on partnerships and location, and we are always working to expand our network.
- We truly appreciate your patience and will share your feedback with our team to help improve our service.
Thank you for your patience and understanding!
Antwort von Upromise
Thank you for sharing your feedback. To deposit your cashback into your bank account, please review the linked accounts on your Upromise profile — including any 529 College Savings Plan account(s), Trump Account(s) (530A), student loan account(s), and/or checking/savings account(s). Make sure they are active, verified, and that all account information is accurate.
You can do this by going to the Profile page of your Upromise account and clicking the Manage link in the Linked Accounts section.
Additionally, please check the minimum transfer requirement listed on your Profile page. This is the amount of Earned Rewards you’ll need in your Upromise account before we attempt to automatically transfer your rewards during the next monthly transfer cycle.
If you need further assistance, please submit a ticket by visiting upromise.com/help, so our support team can securely guide you step‑by‑step.
We appreciate your patience and value your participation in the program.
Quick and clear reply to my question of…
Quick and clear reply to my question of how to transfer my balance to bank account after Sallie Mae bank was no longer an option. Balance transferred fast after I set up the new account link!
9. Juli 2026
Rewards program ain't what it used to be!
The more cash rewards I earn, the harder it seems you make it to earn rewards. Some of your Bonus rewards just flat out don't work. Your surveys only work when I use the app with my iPad. They used to work when I used the website, but not anymore.
9. Juli 2026
Antwort von Upromise
Thank you for taking the time to share this feedback. We’re sorry to hear you’ve been running into issues with Bonus rewards and survey access. That’s not the experience we want for our members.
Survey partners sometimes limit access based on device or browser settings, which can explain why they work on your iPad but not the website. We’d be happy to take a closer look and help get things working consistently again.
Please reach out through your account’s Activity Ledger so our team can review the specific rewards and surveys that didn’t credit properly. We appreciate your patience and your continued participation.
Great card.
I’ve had the card for years. I like the roundup program and the restaurant discounts.
9. Juli 2026
Upromise is attentive to fraudulent…
Upromise is attentive to fraudulent charges. The response to notify me and rectify the situation was outstanding.
9. Juli 2026
Too inconsistent
Too often the promoted rebate percent is limited to a single category. The shopping process is encumbered by having to navigate through the Upromise site. The partners and rewards are in a constant state of flux. A significant number of the partners only offer rewards to ‘new’ customers.
9. Juli 2026
Antwort von Upromise
Thank you for sharing your feedback. We’re sorry to hear that the shopping experience has felt frustrating — that’s not what we want for our members.
To clarify, all shopping partners shown on Upromise are available to all members, and we display the same merchants and rewards to everyone. Rewards are not limited only to “new” customers.
We know navigating offers can sometimes feel complex, and partner promotions do change over time. Our goal is to make earning rewards as straightforward as possible, and your feedback helps us identify where improvements are needed.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.