Fatimah Kamara in Customer Service was super helpful, and patient, in getting my desk back in working order. It just needed a simple reset to get going. Prompt, polite, helpful!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is the 2nd desk I've bought from Uplift and I'm so happy with both! This most recent one had a memory keypad that wasn't working as expected, I emailed customer support for troubleshooting help a... Mehr ansehen
Uplift makes great desks, and the helpdesk support from Bryan P. was excellent! I initially received all but one box for the shipment of my new desk, and after it appeared that the carrier had lost th... Mehr ansehen
Erica Henderson in Austin was great - she was patient as we tried countless chairs, and helped us choose and customize the perfect standing desk to pair with our new Steelcase chair.
Unternehmensdetails
Vom Unternehmen geschrieben
UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!
Kontaktinformationen
1848 Ferguson Ln, 78754, Austin, Vereinigte Staaten
- 1-800-349-3839
- info@upliftdesk.com
- upliftdesk.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Excellent customer service
It's great when order glitches get resolved, but rare when they are handled as quickly, efficiently, and with such a pleasant representative such as Sean Arguera, the rep I just had the luck to encounter. There was genuine interest in solving my shipment problem, and the return resolution was speedy and complete. I went from having a problem to finding a new and trusted supplier to use and refer friends and co-workers to.
Best customer support I've experienced in a while
My large desktop had some cosmetic damage that happened in transit. I reached out to Uplift to resolve and received a prompt response representative Jeremy Laurel. He provided outstanding customer service with the utmost professionalism and resolved my issue quickly. I'm quite impressed with Uplift and and their customer-centric support. I will certainly buy any future desks and office furniture from Uplift after this stellar customer treatment. I will also share my positive experience with others who are looking for a desk.
Excellent customer service
Jeremy Laurel provided excellent customer service in getting my replacement cable after I submitted a warranty replacement. Personable, polite, and knowledgeable. 10/10.
I’m loving the desk so far and look forward to using the standing function once the cable comes in.
UPLIFT Desk stands behind their product
Purchased an UPLIFT desk a couple of months ago and just noticed a very deep, long fissure in the solid wood desktop. Not sure if it was delivered that way, or developed since we got it, but I sent photos and contacted customer service, where Jeremy got back to me the same day saying they’d replace the desktop by the end of the week! I was relieved because the desk was expensive and the crack was an eyesore and a nuisance. So thanks to Jeremy and the company for standing behind their product and providing great customer service!
Great customer service resolved my…
Great customer service resolved my issue with no problem.Thanks for the help Jeremy L.
Quality Office Furniture with Great Customer Support
I've purchased several items from UPLIFT Desk over the years. Their product quality is great and their customer service is top notch! I had an issue with the hydraulic lift on one side of my desk a while back and they sent out a replacement promptly. Most recently I worked with "Fantasia Banks" on an order and she was such a pleasure to speak with. I highly recommend UPLIFT Desk if you want quality office furniture with great customer support.
Fantastic customer service
I have multiple products from Uplift Desk and recently one of my chairs broke. I called and spoke to Fantasia and she was fantastic. Quickly addressed my issue and connected me with the warranty team. My replacement chair is already on the way!
Customer support
Customer support representative Fantasia was fantastic. Quick responses and excellent communication helped resolve my issues. Thanks.
Customer support was easy to work with
Fantasia from customer support was fantastic. Quick responses and thorough communication made resolving my issue easy to take care of.
Definitely a huge fan of their desks for many years.
Amazing Customer Service
I worked with Sean Arguera over the course of nearly 2 months to resolve issues I had with interoperability of multiple products. While one, a standing desk converter, ended up not working out for me, Sean and the warranty team worked HARD to make this right, sending replacements to resolve any potential product issues and taking care of me as a customer when the product eventually didn't fit my setup. Uplift has consistently provided the best customer service I've experienced across any product company over the years.
Fantasia was an amazing customer…
Fantasia was an amazing customer service resource - followed up with me multiple times, helped me get a great deal, would highly recommend!
My rep
My rep, John Buseman, made sure that the delivery was timed right to arrive at my son's new apartment not too early, not too late, Bravo!!
Fantasia was very helpful and got me…
Fantasia was very helpful and got me exactly what I needed. Thanks for all your help!
Great Help with
Jeremy helped me out with getting a new part sent over that I had originally forgotten to order. He also helped with a small issue I had with one of the accessories I ordered. Big fan - thank you for the help!
responsive customer service
Akilah made it easy to resolve an issue with our order. Thank you so much for your assistance!
Awesome customer service
Accidentally ordered the wrong feet size for my desk base. Reached out to customer service and within minutes, Britney Pete was able to fix my order! So far so good, will update when I have had a chance to use the frame!
Great experience
Bney P was wonderful to work with. She answered all my questions and was prompt with her responses.
Easy To Work With
We bought 3 desks for our office and it was fairly pain free. There was a little bit of damage on one of the desk tops when it arrived. We were able to get a replacement quickly (we could have gotten a credit or free gift instead, as the damage didn't render the desktop completely unusable, but it was enough that we just opted for the replacement). There was also some issue with the legs (one of the desks we purchased was an L-shapped standing desk and we were sent feet for a standard desk). When we realized we were missing parts/had gotten the wrong parts, UpLift and more specifically Fantasia were awesome to work with to get the issue sorted out. Incredibly professional, courteous, and apologetic, the issue was resolved within a few days.
I want to thank Bney for the great…
I want to thank Bney for the great customer service! She was patient with me and resolved my issue. As they say in IT, it was a user issue. Bney walked me through the process. Great job Bney!
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