Unvault Bewertungen 

182
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was worried at first about mailing my jewelry even tho they had good reviews. They processed my rings same day they received them and offered me more than the local jewelry i went to see. Payment we... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Unvault was fantastic! I sold several peices of jewelry that I never wore or were broken, 9 pieces in all. They were very fair with their evaluation and in some cases I got more than I was expecting... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Most places try to get you to ship first and ask questions later, but I loved that Unvault didn’t do that. They do a quick photo-based valuation - really liked that. They also handled shipping (it’s p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was hesitant to try out this service but it has been a game changer and so helpful! I had jewelry passed down from family and had no idea what was real or worth anything. In the end I've received a... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Unvault is the Robinhood for jewelry, an AI-powered platform where people can snap a photo of their jewelry, get instant valuations, and sell directly from home. With over $1 trillion of gold sitting idle in U.S. households, Unvault is unlocking this hidden value and turning jewelry into a liquid, trackable asset class


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

182 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(182)

182 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The perfect solution

I came across Unvault through a mom's group and I quickly learned that I've finally found the perfect solution to my family heirloom. I had been contemplating what to do with a bunch of jewelries I had received as gifts over the years and simply unable to wear them due to various reasons. I didn't have a jewelry store that I trust, neither was I comfortable simply selling/trading them online for fear of being under valued and having buyers remorse later on. Unvault offers an instant valuation with full transparency throughout the process. When I still didn't feel comfortable I was able to email and have conversations with the team. The envelope you ship the jewelry in are fully insured, the turn around is quick and I made my sale and received the cash within a day. I also bought some very beautiful solid gold pieces from their original business Sonalore. I highly recommend Unvault.

3. Dezember 2025
Bewertung ohne vorherige Einladung
Unvault-Logo

Antwort von Unvault

Thank you, Kristina! Family heirlooms are something that carry lots of meaning, and we aim to provide the most communicative and trustworthy experience for such important pieces. We are so glad you felt informed throughout the whole process and that our customer experience team made the process as smooth as possible. We hope to work with you in the future!

Bewertet mit 5 von 5 Sternen

Definitely recommend!

The appraisal process was fast, the communication was excellent keeping me updated from the moment I submitted my items to the time payment was processed.Unvault proved to be incredibly trustworthy, safe, and secure—giving me full confidence in the entire process, Highly recommend!

4. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Communication was key

Communication was key! From the very beginning of the process the company communicated with me through email. AI had given an evaluation that could vary depending on the quality of the stones and they let me know that the offer could change due to the quality of the stones upon inspection . I was then asked if I wished to continue. Shipping was easy with the prepaid label. They updated me when the package was received. Upon evaluation of the pieces sent in, ones value was higher than they had initially offered. They communicated and let me know and then again communicated with me about all the pieces they inspected. After deciding to proceed with their offer I was offered 2 different forms of payment. Both were very easy and secure. Once I chose how I would like to be paid, I sent them an email letting them know. I assumed it would be a couple days before payment because I sent the email after 11:00 pm the night before Thanksgiving. I received payment and a email communicating with me about it before midnight that same night! I am very pleased with the ease of the whole process and even more pleased with the offer and communication! Great new company that I will definitely use again!

26. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Experience.

The valuation through the app was spot on to the valuation done when they recieved my jewelry. The video was very thorough. I recived my money promptly and when I called with a question the staff was very friendly.

20. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional experience

This was the easiest and most pain free experience selling my jewelry. They were upfront and honest with my about the process and the condition of my jewelry. I have sold one piece and currently in the process of selling a second piece. Customer Servicewas top notch. I definitely will keep coming back.

17. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Unvault’s customer service is unmatched…

Unvault’s customer service is unmatched in a space that trust and speed are of utmost importance. The owners are after every little derail and implement the feedback to make the experience better. What an amazing way to turn clutter into cash!

12. November 2025
Bewertung ohne vorherige Einladung
Unvault-Logo

Antwort von Unvault

Thank you so much! We are growing fast so it is very heartwarming to see your feedback. We want Unvault to be the destination for any jewelry and we will make it happen with your support. Thanks

Bewertet mit 5 von 5 Sternen

Surprisingly delightful experience!

Surprisingly delightful experience!

I have some jewelry that has been lying around for a while. The process of uploading photos to get an estimate was intuitive and the whole end to end process of sending jewelry and getting paid was also great. I got regular email updates throughout the process.

I ultimately got $630 after an initial online estimate of $650.

Will definitely be selling more stuff after this experience and highly recommend it to others.

7. November 2025
Bewertung ohne vorherige Einladung
Unvault-Logo

Antwort von Unvault

Thank you so much! We are so grateful that you chose us and we were able to provide you a memorable experience. Our mission is to treat jewelry as an asset so we are happy you were able to see it in action. Thanks - always here for you

Bewertet mit 5 von 5 Sternen

much better vs cash for gold shops

Pretty easy experience - I was able to pack my gold chain in a package and send it to them. They gave me a MUCH better price vs. my cash for gold shop in my strip mall. Pretty cool online tracker for my jewelry that feels like schwab or robinhood! makes me wonder why did I ever go to the cash for gold shops before!

6. November 2025
Bewertung ohne vorherige Einladung
Unvault-Logo

Antwort von Unvault

Thank you so much for choosing us! We want you to be able to treat your jewelry like an asset. Glad you got the hint of it with Unvault - more coming soon

Bewertet mit 5 von 5 Sternen

I was a little hesitant sending my…

I was a little hesitant sending my jewelry through the mail, so I went to a local jewelry store. They gave me an offer but I checked online and I saw Unvault on Facebook. They had a program to check the value right away it was much higher than the jewelry store. I contacted them and found them to be very professional. They sent me a mail slip and insured everything for the value. Once received they reviewed and sent me a revised offer. It was actually higher than the original offer and more than double of the local jewelry store. Everything was handled perfectly and i received the payment within a few days into my account. I would recommend this company to anyone looking to sell

7. November 2025
Bewertung ohne vorherige Einladung
Unvault-Logo

Antwort von Unvault

Thank you so much! We are so happy that we could help you get the best value for your jewelry investment. We are here ti make jewelry selling transparent and we are glad we were able to get that experience to you. Thank you for choosing us! We really appreciate your feedback

Bewertet mit 5 von 5 Sternen

Excellent experience

Website was easy to navigate. Quick response to questions. Very honest answers. Funds received next day. Would definitely recommend and will use their services again!

12. November 2025
Bewertung ohne vorherige Einladung
Unvault-Logo

Antwort von Unvault

Thank you so much! We appreciate you choosing us. We want to rebuild the process that is currently very predatory so that men/ women feel comfortable selling their jewelry like an asset. We are new so your feedback help us get better

Bewertet mit 5 von 5 Sternen

Unvault delivers a seamless and transparent selling experience

Unvault made the experience of selling my jewelry seamless and empowering. Before discovering Unvault, I had numerous experiences with pawnbrokers and other good buyers who offered very little for my gold, and also offered little to no transparency. They would often whisk my valuables away to a back room and confer with each other there, beyond sight or earshot. With Unvault, every aspect of the interaction was documented. From start to finish, the entire experience, from uploading my images, to receiving my payment, was a total of five days. Their offer reflected the fair market value I would expect and could accept, and their customer service was communicative, professional and efficient. I will always go to Unvault to get real value for my precious jewelry, and will gladly sing their accolades for family and friends.

6. November 2025
Bewertung ohne vorherige Einladung
Unvault-Logo

Antwort von Unvault

Thank you so much! We started to redesign the process that you mentioned here which is the norm when it comes to selling jewelry. We want to be transparent and we want to give you best value. We are glad you had a positive experience. We are new and growing quickly so your feedback helps.

Bewertet mit 5 von 5 Sternen

Excellent experience with Unvault

Excellent experience with Unvault! They were extremely prompt and responsive to any questions or communications and had all steps of the process outlined clearly on the website.

Main points that were most reassuring during the process:

- the unboxing video let me know the item arrived and was evaluated in the condition that it was sent in with.

-payout process- I used paypal for the payout, and the amount matched their in person evaluated and authenticated valuation. There with no fees or unexpected charges.

-The lack of obligation was really the key component for me. If I change my mind after they receive and process my jewelry item, there are no costs or fees to return it it back to me.

3. November 2025
Bewertung ohne vorherige Einladung
Unvault-Logo

Antwort von Unvault

Thank you so much! As you probably know, we are new here and we are trying to completely reshape how jewelry is sold - from a predatory process to a very transparent one. We are glad that we were able to give you a positive experience. We are looking to learn and grow so thank you for your feedback

Bewertet mit 5 von 5 Sternen

Very satisfied 5 stars for honesty

Very satisfied 5 stars for honesty, customer service and would give more for their transparency if I could. Wasn't sure at first couldn't find much about unvault online but I have it a spot and glad I did. I sent the pictures of my jewelery they asked for and got a fairly close price they would pay for back they were able to get a close weight and carat assessment from the pictures and were great with communication through the whole process. They even provided a video of the actual inspection after they received the jewelry so you can see the work done not just guessed and they paid considerably more than other offers and was paid less than 6 hours after they finished. Very impressed would recommend to anyone wanting to sell their jewelry

4. November 2025
Bewertung ohne vorherige Einladung
Unvault-Logo

Antwort von Unvault

Thank you so much! We really appreciate your review. We have created Unvault for one reason - transparency and honesty in pricing. We are glad that our values resonated with you. We are very new and we are trying to get better in every way possible but this review makes us very happy

Bewertet mit 5 von 5 Sternen

It was a great experience unvaulting with Sonalore

It was a great experience with Sonalore. They were quick in evaluating and give me a ballpark estimate immediately. After detail testing they came up with actual pricing (which was in my favor)
I’m so glad that I could put some of my unused stuff to good use and buy more from that.

1. September 2025
Unvault-Logo

Antwort von Unvault

Thank you! We are glad we were able to help. Please monitor you Unvault portfolio and if you have any questions, please let us know

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