I was worried at first about mailing my jewelry even tho they had good reviews. They processed my rings same day they received them and offered me more than the local jewelry i went to see. Payment we... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unvault was fantastic! I sold several peices of jewelry that I never wore or were broken, 9 pieces in all. They were very fair with their evaluation and in some cases I got more than I was expecting... Mehr ansehen
Most places try to get you to ship first and ask questions later, but I loved that Unvault didn’t do that. They do a quick photo-based valuation - really liked that. They also handled shipping (it’s p... Mehr ansehen
I was hesitant to try out this service but it has been a game changer and so helpful! I had jewelry passed down from family and had no idea what was real or worth anything. In the end I've received a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Unvault is the Robinhood for jewelry, an AI-powered platform where people can snap a photo of their jewelry, get instant valuations, and sell directly from home. With over $1 trillion of gold sitting idle in U.S. households, Unvault is unlocking this hidden value and turning jewelry into a liquid, trackable asset class
Kontaktinformationen
Vereinigte Staaten
- unvault.co
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Future Customer
They worked with me a my jewelry and were extremely communicative.I will definitely be using them again in the future.
I was hesitant to use this method and…
I was hesitant to use this method and send my jewelry in the mail but unvault was so fair and honest and I appreciated how easy the process was! I’ve used them twice and will definitely go to them again.
The perfect solution
I came across Unvault through a mom's group and I quickly learned that I've finally found the perfect solution to my family heirloom. I had been contemplating what to do with a bunch of jewelries I had received as gifts over the years and simply unable to wear them due to various reasons. I didn't have a jewelry store that I trust, neither was I comfortable simply selling/trading them online for fear of being under valued and having buyers remorse later on. Unvault offers an instant valuation with full transparency throughout the process. When I still didn't feel comfortable I was able to email and have conversations with the team. The envelope you ship the jewelry in are fully insured, the turn around is quick and I made my sale and received the cash within a day. I also bought some very beautiful solid gold pieces from their original business Sonalore. I highly recommend Unvault.

Antwort von Unvault
Definitely recommend!
The appraisal process was fast, the communication was excellent keeping me updated from the moment I submitted my items to the time payment was processed.Unvault proved to be incredibly trustworthy, safe, and secure—giving me full confidence in the entire process, Highly recommend!
They were very professional and were…
They were very professional and were accommodating when I had questions or concerns.
I will use again if the need arises.
Communication was key
Communication was key! From the very beginning of the process the company communicated with me through email. AI had given an evaluation that could vary depending on the quality of the stones and they let me know that the offer could change due to the quality of the stones upon inspection . I was then asked if I wished to continue. Shipping was easy with the prepaid label. They updated me when the package was received. Upon evaluation of the pieces sent in, ones value was higher than they had initially offered. They communicated and let me know and then again communicated with me about all the pieces they inspected. After deciding to proceed with their offer I was offered 2 different forms of payment. Both were very easy and secure. Once I chose how I would like to be paid, I sent them an email letting them know. I assumed it would be a couple days before payment because I sent the email after 11:00 pm the night before Thanksgiving. I received payment and a email communicating with me about it before midnight that same night! I am very pleased with the ease of the whole process and even more pleased with the offer and communication! Great new company that I will definitely use again!
Excellent Experience.
The valuation through the app was spot on to the valuation done when they recieved my jewelry. The video was very thorough. I recived my money promptly and when I called with a question the staff was very friendly.
easy and fast transaction
easy and fast transaction, platform easy to use, excellent service.
Exceptional experience
This was the easiest and most pain free experience selling my jewelry. They were upfront and honest with my about the process and the condition of my jewelry. I have sold one piece and currently in the process of selling a second piece. Customer Servicewas top notch. I definitely will keep coming back.
The whole process has been amazing
The whole process has been amazing! I was updated as things happened and being paid was easy as well! Thank you for all your care and help!
Unvault’s customer service is unmatched…
Unvault’s customer service is unmatched in a space that trust and speed are of utmost importance. The owners are after every little derail and implement the feedback to make the experience better. What an amazing way to turn clutter into cash!

Antwort von Unvault
Surprisingly delightful experience!
Surprisingly delightful experience!
I have some jewelry that has been lying around for a while. The process of uploading photos to get an estimate was intuitive and the whole end to end process of sending jewelry and getting paid was also great. I got regular email updates throughout the process.
I ultimately got $630 after an initial online estimate of $650.
Will definitely be selling more stuff after this experience and highly recommend it to others.

Antwort von Unvault
much better vs cash for gold shops
Pretty easy experience - I was able to pack my gold chain in a package and send it to them. They gave me a MUCH better price vs. my cash for gold shop in my strip mall. Pretty cool online tracker for my jewelry that feels like schwab or robinhood! makes me wonder why did I ever go to the cash for gold shops before!

Antwort von Unvault
I was a little hesitant sending my…
I was a little hesitant sending my jewelry through the mail, so I went to a local jewelry store. They gave me an offer but I checked online and I saw Unvault on Facebook. They had a program to check the value right away it was much higher than the jewelry store. I contacted them and found them to be very professional. They sent me a mail slip and insured everything for the value. Once received they reviewed and sent me a revised offer. It was actually higher than the original offer and more than double of the local jewelry store. Everything was handled perfectly and i received the payment within a few days into my account. I would recommend this company to anyone looking to sell

Antwort von Unvault
Excellent experience
Website was easy to navigate. Quick response to questions. Very honest answers. Funds received next day. Would definitely recommend and will use their services again!

Antwort von Unvault
Unvault delivers a seamless and transparent selling experience
Unvault made the experience of selling my jewelry seamless and empowering. Before discovering Unvault, I had numerous experiences with pawnbrokers and other good buyers who offered very little for my gold, and also offered little to no transparency. They would often whisk my valuables away to a back room and confer with each other there, beyond sight or earshot. With Unvault, every aspect of the interaction was documented. From start to finish, the entire experience, from uploading my images, to receiving my payment, was a total of five days. Their offer reflected the fair market value I would expect and could accept, and their customer service was communicative, professional and efficient. I will always go to Unvault to get real value for my precious jewelry, and will gladly sing their accolades for family and friends.

Antwort von Unvault
Excellent experience with Unvault
Excellent experience with Unvault! They were extremely prompt and responsive to any questions or communications and had all steps of the process outlined clearly on the website.
Main points that were most reassuring during the process:
- the unboxing video let me know the item arrived and was evaluated in the condition that it was sent in with.
-payout process- I used paypal for the payout, and the amount matched their in person evaluated and authenticated valuation. There with no fees or unexpected charges.
-The lack of obligation was really the key component for me. If I change my mind after they receive and process my jewelry item, there are no costs or fees to return it it back to me.

Antwort von Unvault
Very satisfied 5 stars for honesty
Very satisfied 5 stars for honesty, customer service and would give more for their transparency if I could. Wasn't sure at first couldn't find much about unvault online but I have it a spot and glad I did. I sent the pictures of my jewelery they asked for and got a fairly close price they would pay for back they were able to get a close weight and carat assessment from the pictures and were great with communication through the whole process. They even provided a video of the actual inspection after they received the jewelry so you can see the work done not just guessed and they paid considerably more than other offers and was paid less than 6 hours after they finished. Very impressed would recommend to anyone wanting to sell their jewelry

Antwort von Unvault
track my jewelry!
finally a place to track and sell my jewelry

Antwort von Unvault
It was a great experience unvaulting with Sonalore
It was a great experience with Sonalore. They were quick in evaluating and give me a ballpark estimate immediately. After detail testing they came up with actual pricing (which was in my favor)
I’m so glad that I could put some of my unused stuff to good use and buy more from that.

Antwort von Unvault
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