Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

One item didnt come from my order and I've contacted customer service when someone finally got back to me after two weeks, I replied choosing what I wanted to do with my missing item and no ones res... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered a mystery underwear set in February which was supposed to come in March latest. I haven’t received it still and it is almost May. I have been chasing it up for a while and had no response fr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had such a great experience with unndr. The customer service was absolutely phenomenal — really friendly, quick to respond, and genuinely helpful throughout the whole process. It’s rare to feel... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have made two orders to this company and unfortunately, due to an error with my own measuring, chose the wrong size of bra. As such, I emailed the Unndr team to see how I was able to resolve this.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Unterwäschegeschäft
  2. Bekleidungsgeschäft

Vom Unternehmen geschrieben

Essential By Design. At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straight to your door each month. We care deeply about our customers and are always here to help with sizing, orders, and anything in between. Every piece we release is made with attention to detail and quality - because you deserve underwear that feels as good as it looks.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

366 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 65 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 5 von 5 Sternen

10/10 would recommend to everyone

The quality and variety of the products is truly amazing and so cost efficient compared to other lingerie companies. I had a sad looking lingerie draw at the beginning of the year but the subscription has turned that right around! I also had an experience where due to Evri losing my parcel I needed to contact customer service via instagram who were AMAZING so quick to respond and sort my issue out with no hassle 😍 such a great business and have been recommending to all of my friends every time we speak about underwear!!!

30. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey Sophie!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

Wonderful brand

The products' designs are really unique and wonderful, the materials are high quality and the sets are super comfortable😊
Moreover the team is very kind and helpful; I've had problems with the delivery of my order because it was blocked at customs for more than a month, but the Unndr team sent the order to me a second time totally for free and it reached me within days😍
Absolutely recommend this brand🩷

28. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey Giulia!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

First time 5 star experience

First time ordering with them, had an issue with sizing and asked for an exchange, they sent it off immediately!
Brilliant customer service, was fast and lovely! And helped with reviving the cutest sets that are high quality and make you feel stunning. The packaging, quality and overall experience has been perfect and I will definitely be a loyal subscriber! Many thanks xxxx

23. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Unndr

Hey Libby!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

Absolutely gorgeous each set is so…

Absolutely gorgeous each set is so detailed and so unique, like nothing I have ever seen before when it comes to lingerie! absolutely adore the material so soft and so comfortable.

23. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Unndr

Hey Demi!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

Spoke to customer service regarding a…

Spoke to customer service regarding a return because of size and was amazed by how quick and helpful they were! This is my fourth set and I will be coming back to buy more <3 Absolutely love unndr !!!

19. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Unndr

Hey Krutika!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

Absolutely amazing

Absolutely amazing! Such beautiful sets every single time and amazing delivery timing

1. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 2 von 5 Sternen

Disappointed and frustrated

I really REALLY wanted to love this company and gave it three months to make up my mind as a subscriber but also bought three packages from them.

I can tell you this, the first set from the subscription was beautiful and fit like a glove, although the bra had a weird cupping situation, it made my breast be pointy and didn’t follow my natural lines. I loved the garter belt and I thought it was very cute. They shipped it out a little late but that’s ok.
The second order was waaaaay too small, but I didn’t update my sizing, which was really confusing. They sent it way late and I got it after they released what kind of lingerie we were getting, which was disappointing. Now I’m on the third month and they have revealed what we are getting and I haven’t gotten a shipment confirmation but have updated my size.

About the three orders from the collection. I ordered the first one in xS and again, it fit like a glove. After I got the second subscription I decided I wanted to order in small, when I got it I could fit another human in there with me! And I got no bra… just the underwear and a sock strap. I got it refunded. The third order was really disappointing. It had been a week since I ordered and no shipping confirmation, so I contacted the customer service and they told me it had not gone through on their end and I got the confirmation at the end of they day. Great customer service! Although when it arrived I had half a set(no bra) in small and a full set also in small. It fit like a glove again but the cupping on that one was doing that weird thing again where it made my nipples pointy. I got a refund on the half-set thing.

Again I really wanted to love this company. But the sizing is to inconsistent, they ship inconsistently and they made my breasts be pointy, as in the seams were not in the correct spot. The customer service is good as long as you have read the guidelines on their site. I’m giving you two stars instead of one because of them.

15. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Unndr

Hey Mist!

We are sorry to hear of your experience here at Unndr as we don’t want our customers to feel this way. We acknowledge your feedback and will take this on board!

Thank you,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

I needed a size change and it was fixed ASAP

I needed a size change before next delivery and they were able to fix it same day. Very swift and professional exchange. (P.s. didn't need a return and redelivery)

13. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Unndr

Hey Sif!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

Fabulous company!

I couldn’t recommend Unndr enough! The subscription service is great and every set I’ve received has been gorgeous. The customer service is also fantastic, after having problems with the courier they couldn’t have done more to assist and resolve the situation 🫶🏼

13. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey Hannah!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 4 von 5 Sternen

Cute surprise lingerie

I’ve had two boxes from Unndr so far and I’m really enjoying my experience. It’s so fun having a new surprise lingerie set every month and the sets are super cute. I like the element of choice being taken away and just getting a surprise! The only thing is that the quality is not quite as high as I was expecting but the sets are still lovely and it doesn’t stop me getting more! I really would recommend for girlies who want a little treat.
I love their social media presence and the little hints they give each month about the set theme etc. The girls behind the brand clearly really care and put the graft in!

8. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Unndr

Hey Ellie!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

The quality of the underwear is…

The quality of the underwear is amazing, the fit is spot on, the packaging is beautiful & the customer service is responsive, timely & accommodating!

Thank you!

7. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey Meghan!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

I get the quarterly box and I look…

I get the quarterly box and I look forward to every set I get! They’re always such good quality and I love the surprise I get each time. Their sets make me feel so confident in lingerie and they’re always so beautiful

7. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey Megan!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

The lingerie is amazing, so much thought goes into it each set and it shows 💘

Such an attentive brand who really think of what their customers want/need!!!

They don’t just think of the lingerie they think of how it makes women feel wearing it and this is the most empowering brand I have found.

The lingerie is amazing, so much thought goes into it each set and it shows 💘 the design and the message!

Just Lovely

6. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey Tash!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

Signed up for the quarterly box at the…

Signed up for the quarterly box at the start of the year and so happy I did. Really reasonable price point in my view for a full set and sizing for me has been perfect so far. Quality is lovely and the convenience is just perfect, as someone who’s never really prioritised buying myself nice lingerie it’s ideal to know that every 3 months something is just sent to my door which I know I’ll love!

5. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey Beth!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 2 von 5 Sternen

I really wanted to love this brand- a…

I really wanted to love this brand- a female owned small business with a great concept, but the product is just not it. The marketing leads you to think the underwear is made by the Unndr team, but it’s made in Turkey and the quality is poor. Sizing is very inconsistent and not in cup sizes. The packaging itself feels cheap and not luxurious as marketed. The price point is far too high for the quality of the product. The August design was so so unflattering. I love the concept of this brand, but the execution is not there.

6. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hi Sian,

We are sorry to hear of your experience here at Unndr as we don’t want our customers to feel this way. We acknowledge your feedback and will take this on board!

Thank you,
Team Unndr 🫶

Bewertet mit 1 von 5 Sternen

inconsistent sizing

inconsistent sizing
first order was ok not comfortable for everyday wear , not great for dd cups and over .
size large panties barely fit and straps are more for the girls that are c cup and below

1. Juni 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey!

Thank you for your feedback. We are sorry to hear you have been unhappy with your shopping experience with us. We acknowledge your feedback and will take this on board!

Thank you,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

Turned on to this company by a friend…

Turned on to this company by a friend who has raved about them and so far I'm blown away by the little gestures and kindness of their customer service. Keep up the good work!

3. August 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey PJ!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

Bewertet mit 2 von 5 Sternen

Betale told i DK

Mega fedt koncept med månedlig undertøj, som jeg havde set frem at skulle benytte mig af de næste 2 år, da min kæreste skal være på farten. Desværre skal man betale told når man bor i Danmark, så det bliver alt for dyrt, hvis man skal det hver gang. Derfor måtte jeg afmelde det igen..

Jeg betalte tolden og modtog også pakken. Kvalitet på undertøjet er nogenlunde - ikke det bedste, men til OK til prisen FØR told..

27. Juli 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey Manja!

Thank you for your feedback. We are sorry to hear you have been unhappy with your shopping experience with us. We are very transparent on our website about the expectation of taxes and duties outside of the UK. We acknowledge your feedback and will take this on board!

Thank you,
Team Unndr 🫶

Bewertet mit 5 von 5 Sternen

Grateful and impressed returning customer

I can't express enough how grateful I am for the outstanding customer service provided by Unndr. When I had an issue with my order, the team has been nothing short of exceptional in responding and sorting out my mistake on the order.

The beautiful garments they create are truly a delight, each piece showcasing exquisite craftsmanship and attention to detail. It's always such an exciting moment to wait for the new set to be revealed, knowing that a stunning and unique piece awaits me. The quality and design are consistently top-notch, making me feel special and confident every time I wear them.

I also want to take a moment to admire the incredible work of Unndr CEO, the amazing girl boss behind this brand. Her vision and dedication shine through in every collection, and it's inspiring to see how much effort and passion goes into each piece.

For anyone considering trying out Unndr, I wholeheartedly encourage you to do so. The combination of beautiful, thoughtfully designed lingerie and exceptional customer service makes this brand truly stand out. You won't be disappointed!

26. Juli 2024
Bewertung ohne vorherige Einladung
Unndr-Logo

Antwort von Unndr

Hey Viktorija!

Thank you so much for leaving us a review!

Best wishes,
Team Unndr 🫶

So funktioniert Trustpilot

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