Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price. He had all the paperwor... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price. He had all the paperwor... Mehr ansehen
Unternehmen hat geantwortet
The Unity contact was particularly helpful setting up a new policy with the Trustee Board. We were able to send photos so that they could understand the set up, including a trailer that needed to be... Mehr ansehen
Unternehmen hat geantwortet
Kylie was really proactive when specifying the cover we needed at renewal, so much better than just a form or invoice to renew. A time to talk properly about changes was suggested and was arranged for... Mehr ansehen
Unternehmen hat geantwortet
Staff here are great - listen to what you say and provide great feedback and information. Always feels like they make time for you and take time to get things right.
Unternehmen hat geantwortet
Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.
Suite 8, Business Park, BN15 8UW, Lancing, Vereinigtes Königreich
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The member of staff, Lucy, contacted me well in advance of the policy renewal and went through the various documents answering any questions I had, and was very helpful.

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Staff here are great - listen to what you say and provide great feedback and information. Always feels like they make time for you and take time to get things right.

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Ben was very helpful. Renewal very straight forward.

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Everything was easy from start to finish and extremely helpful along the way with queries and amendments.

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This company is brilliant. They even came back to me after I had paid for my insurance and told me they found it cheaper and are going to refund the difference. All the staff are super helpful and friendly.

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Great responsive service. They sort out our minibus and hall insurance.

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Very Professional, efficient and helpful. Sorted out urgent minibus insurance without a problem. Thanks

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Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price.
He had all the paperwork completed the day before we needed it and always got back to me when he'd said he would . His title is apprentice, but he was very experienced and was able to answer all my questions.
Excellent service!

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The Unity contact was particularly helpful setting up a new policy with the Trustee Board. We were able to send photos so that they could understand the set up, including a trailer that needed to be covered within the policy. The group are now covered for items lent to other groups on an ad hoc basis. This has helped the Trustee Board ensure that the appropriate policy is in place at a fair price.
Unity's comms were prompt and clear. Thanks

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Great service from start to finish. I was kept informed all through the process and all of my questions were answered promptly. Will definitely use them again

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The team are very efficient, helpful and explain all your options. Insurance was easy to set up and renew each year.

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Unity Staff are always helpful and professional in their approach.
Their understanding of Scouting means they’re clued up on any issues and are ready with accurate advice if we have any questions.

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The whole experience was excellent and our claim was dealt with professionally and efficiently within a very acceptable time scale.
Kaitlin Emery as our claims handler and kept us informed every step of the way.

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The staff were professionally supportive. Best quote appropriate to our business/Charity.

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We've used Unity insurance for our store for the last 2 years. Everyone has been helpful, I think the price is reasonable and the renewal went through smoothly.

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I had a query about our Scout Groups existing cover in relation to public liability. I rang the help line and picked `other queries' as an option and was answered almost immediately. I spoke to Maddie who was professional, knowledgeable, friendly and very helpful. It is very rare that you have such a good experience on a helpline. I would recommend Unity for their product and their aftercare.

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Incredible customer service, very responsive.

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*excellent service and knowledgable staff

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Excellent Customer Service
Due to the ill health of the leader who had previously dealt with our insurance I had to change over ownership, everyone I spoke to at Unity were incredibly helpful in explaining what was needed and how it all worked.
Excellent communication, kept simple but provided me with all the information I required.

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