Our company had many claims handled by United Legal. I can confirm the communication is great, they answer all your questions and chase third parties frequently if needed.
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Das sagen Bewerter
Five star plus. When i contacted United Legal Assistance, I had such a great experience, Jocelyn Pye was so helpful and understanding and after an accident all you want to hear is a positive.... Mehr ansehen
smooth seamless experience with this company one phone call to report my accident didn't make another call. Vehicle picked up, kept up to date by email on repair knew exactly when i would get my v... Mehr ansehen
The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are specialist providers of Legal Expenses Insurance, meaning if you have an accident or if you want to claim, we will provide a hassle free service to reduce the risk of high legal fees if something goes wrong. With over 25 years experience in the insurance industry, we provide the following services to Insurance Brokers in the United Kingdom.
Kontaktinformationen
130C Lord Street, PR9 0AE, Southport, Vereinigtes Königreich
- 01704468030
- adam@united-legal.co.uk
- united-legal.co.uk
4,9
Hervorragend
238 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful …
Had a accident recently and phoned George from united Legal he arranged a hire car for me same day and talked me through the next steps great help thanks George.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent Service
Spoke to george, he was very professional and he arranged a replacement vehicle and repairs without any fuss. Would highly recommend him.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Spoke with george on setting up credit…
Spoke with george on setting up credit hire whilst my vehicle was being repaired, really professional and great service!
10. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent service
Excellent service, very helpful . would recommend
9. Oktober 2025
Bewertung ohne vorherige Einladung
Good customer service
Thanks very much to my claims handler Andrew Cowgill who recovered all our losses in full after a non fault RTC and kept us informed throughout the course of our claim.
8. Oktober 2025
Bewertung ohne vorherige Einladung
Hoping to write a glowing review
For now, I'm awaiting to see the new outcome before I can write my conclusions.
They seem to take pride in what they do eventually and are keen to help. So I'm hoping they keep their work and help me after introducing a terrible waste of time company named COGENT HIRE to handle my claim initially.
Sorry also I just noticed you wrote 18 days use...... NO NO NO it was sat awaiting assistance on a replacement/ solution.
Only used for 1 day!
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von United Legal Assistance
We were pleased to be able to assist with sourcing a hire vehicle for you, and we did our best to assist you when you reported a fault with the vehicle, after using it for 18 days.
In order to be given a replacement vehicle, or to arrange vehicle recovery, it is usually a requirement that our customers must promptly provide certain documents and information to us, as if they do not, problems such as the ones mentioned can occur.
We are pleased to note that since writing the above review, you have shown your confidence in us by asking us to represent you in recovering your vehicle damage costs, which is something we are happy to assist with.
Fast, Efficient and Informative
We are lucky to havr Jocelyn deal with our claims. Fast and very informative. Keep it up guys.
5. September 2025
Bewertung ohne vorherige Einladung
Lucas Foster
Lucas Foster
Thank you for your help with my claim you came across very understanding.
I think you did a first class communication and also showed empathy to me as a person who has never claimed
I will ensure I use your insurance company again when my policy is due
Sincerely Lucas thankuou.
Regards to you and your team
Julie
26. August 2025
Bewertung ohne vorherige Einladung
Excellent service
Excellent service! Explained everything well and helped to make the process simple and easy.
22. August 2025
Bewertung ohne vorherige Einladung
Fantastic Service
Fantastic service from Harrison Lucas and the team at United Legal.
I was kept up to date throughout the process which was handled very professionally with a friendly touch. Would highly recommend.
6. August 2025
Bewertung ohne vorherige Einladung
Excellent service from Jocelyn Pye
Excellent service from Jocelyn Pye for our non-fault claim. I was kept up to date throughout the process which was handled very professionally with a friendly touch. Would highly recommend.
12. August 2025
Bewertung ohne vorherige Einladung
Fantastic service from Harriet, Jack & Shannon
Fantastic service from the team at United Legal. Harriet, Jack and Shannon have been amazing at getting our car repaired and a hire car sorted out for us after a rear-end collision we experienced. Thank you so much!
1. August 2025
Bewertung ohne vorherige Einladung
Nicole was great and guided me through…
Nicole was great and guided me through each step of the claims process! Straightforward and simple. Thanks guys/girls
23. Juli 2025
Bewertung ohne vorherige Einladung
United Legal Assistance
United Legal Assistance has a brilliant team of staff who truly know what they’re talking about. Nothing ever seems like too much trouble — they’re always ready to help and go the extra mile. Friendly, professional, and knowledgeable. Highly recommended!
26. Juni 2025
Bewertung ohne vorherige Einladung
Exceptional Support from Start to Finish
I’m incredibly thankful for all the help Jocelyn Pye provided during my claim.
24. Juli 2025
Bewertung ohne vorherige Einladung
Jocelyn at United Legal
Jocelyn Pye was on hand every step of the way in constant contact with updates and helped with recommending a solution to the claim. Literally guided the claim every step of the way until completion. Cannot recommend enough.
24. Juni 2025
Bewertung ohne vorherige Einladung
amazing service
Had an accident this morning. I spoke to Jamie on the phone who was so lovely and professional. He showed so much empathy and really calmed my nerves and guided me through the process. Recovery of my car was arranged swiftly for me and a hire car was also arranged to be delivered within a few hours of the accident. This was amazing service and I cannot recommend Jamie and ULA more
17. Juni 2025
Bewertung ohne vorherige Einladung
Great service
Rachael handled our claim quickly and communicated with us really well throughout the process. It was a pleasure to deal with her and nothing was too much trouble - she explained everything very well.
11. Juni 2025
Bewertung ohne vorherige Einladung
Jocelyn Pye
Jocelyn Pye was extremely helpful with a happy attitude and kept me informed all the way through the process.
4. Juni 2025
Bewertung ohne vorherige Einladung
Called united legal today and was dealt…
Called united legal today and was dealt with by George. Got to say 200% efficient,helpful and polite made everything very easy.
Many thanks Neil Sk scaffolding solutions limited
4. Juni 2025
Bewertung ohne vorherige Einladung
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