ULO Bewertungen 70

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I love how the topical makes my hair look and feel. I also use the shampoo and conditioner, which have such clean ingredients our whole family uses them. When my subscription orders piled up, I co... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ulo is a great company that actually cares about their customers. My order arrived on time and the shampoo is amazing. I love how thoughtfully their products are formulated.

Bewertet mit 5 von 5 Sternen

I’ve tried all the popular hair loss brands and can confidently say Ulo has been the best. Not just their products but the customer service, shipping times, and overall experience. Everything is hyper... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This company really cares about you. Their doctors went extensively into my medical record and listened to the issues I‘ve encountered with treatments I‘ve tried in the past. They built me my own pers... Mehr ansehen


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

70 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

-10 out of 10 Horrible experience

-10 out of 10. Horrible experience. Tried the topical dutasteride, and it has destroyed my hair. Shedding is an understatement. It has caused me severe depression, and I’m just praying some of my hair grows back. Customer service is not helpful either.

13. April 2026
Bewertung ohne vorherige Einladung
ULO-Logo

Antwort von ULO

Hi Dawn,

We're very sorry to hear about your experience. Hair loss is deeply personal, and we don't take lightly how distressing this period has been for you.

Looking back on our records, we did have the opportunity to speak with you about the shedding you were experiencing. As we shared at the time, an initial shed in the first one to three months of treatment is a well-documented and common response. In many cases, it's actually an indicator that the follicle cycle is being reset. As our clinical team advises in these cases, ceasing treatment doesn’t stop shedding. In fact, it can actually make shedding worse, since the shedding is typically caused by new hairs growing and pushing out old hairs.

It looks like we didn’t hear back from you, but we would still love to support you further if you are open to it. If you haven't already, we'd be happy to connect you with a member of our team to review your case and ensure you're supported. If you’re interested, please reach out to us directly and we'll make that happen.

Sincerely,
the ulo team

Bewertet mit 5 von 5 Sternen

Very happy so far

I love how the topical makes my hair look and feel. I also use the shampoo and conditioner, which have such clean ingredients our whole family uses them.

When my subscription orders piled up, I contacted support and they offered to pause right away. When I ran out again, I reached back out and they got me my order within the week.

9. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The service and customer service are a…

Edit: To the reply…these guys are completely full of 💩 and have no idea what is going on internally at their own company. The first order was marked *shipped and arrived* only after me waiting and then contacting them and sorting it out was it actually shipped. Of course had I not they would’ve just charged me and never given the product. The second order was them simply not updating the frequency quickly enough….as you can see from their reply, all they want to do is argue 😂😂😂 good luck beating your competition as a new company with terrible customer service. You did everything BUT focus on the solution. Im far from the only one, just look at other reviews related to service….of course the product is fine because it’s not theirs. They just contract it out to someone else and charge you as a middle-man. Buyer beware.

Original post: The service and customer service are a joke. The product is average. They failed to ship my product AT ALL the first time, claiming some internal mishap. Then less than a month later they try to ship me more claiming i signed up for one month shipments. Good luck canceling or changing anything. They don’t care and will argue with you.

12. März 2026
Bewertung ohne vorherige Einladung
ULO-Logo

Antwort von ULO

Hi Jesse,

Thank you for sharing your feedback. We're sorry to hear your experience didn't reflect the standard we hold ourselves to.

Regarding your first order, it looks like you had inquired about a formulation change in your intake form, which initially delayed the doctor’s approval of your medication. When we reached out to the doctor regarding your requested formulation change, we also had to put a hold on your initial shipment until this was sorted, and we are sorry this inconvenienced you.

As for the subsequent shipment, our records show that the delivery frequency on your account was updated after your order had already been confirmed and processed. Once an order is confirmed in our system, frequency changes made through the dashboard only apply to future orders. Our customer care team must manually intervene to cancel any order already in progress.

When your order arrived, we attempted to address your concerns by offering a complimentary return and full refund. But we understand this offer wasn’t satisfactory for you, as this review was left after our attempts to reconcile a solution.

If you’d like to proceed with the return, we’re more than happy to help process that for you. Feel free to reach out any time.

Sincerely,
the ulo team

Bewertet mit 5 von 5 Sternen

They care about you

This company really cares about you. Their doctors went extensively into my medical record and listened to the issues I‘ve encountered with treatments I‘ve tried in the past. They built me my own personalized tropical. I could not be happier.

19. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Real personalization

Their doctors were willing to listen to me and together we landed on the perfect topical for me and I’m very pleased with the results so far.

3. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My wife noticed!

I didn’t tell my girlfriend I was starting hair loss treatments and she asked me what my barber had done different and that my hair looks great. I’ll take it!

27. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy customer

Happy customer
I’ve been a happy customer for a little over 6 months now and I love this company! I’m so happy I found them, 100% recommend!!!

2. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love the customizability for treatment

Really like the customizability for treatment. I have a very sensitive scalp and I use their .005 topical fin daily with no issues. It dries fast and isn’t greasy or oily so I can still apply it in the morning and nobody can tell.

23. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product

I’m very impressed with this personalized hair growth treatment. I love that it’s science-backed and uses FDA-approved ingredients, which makes me feel confident about its safety and effectiveness. The survey was quick and easy, and the formula feels tailored to my needs. Highly recommend!

27. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

7% minoxidil works!

I’ve used 5% generic minoxidil for years (from Walmart) and decided to upgrade to 7% from Ulo. I’m 5 months in and there’s a lot more regrowth I see so far. I also don’t get the itchiness I usually experience with the generic 5%. I’m a very satisfied customer.

7. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Topical Finasteride Literally Saved My Hair

Years of anabolic steroid abuse completely wrecked my hair and accelerated my hair loss in a way that was impossible to ignore. After a lot of frustration and trial and error, topical finasteride along with low-dose oral minoxidil has made a massive difference and helped turn things around.

15. Januar 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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