I just want to take a moment and appreciate Andrew’s exceptional customer service. He was very helpful with the booking process, answered all my questions because I have two different age groups atten... Mehr ansehen
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Das sagen Bewerter
Absolutely fantastic afternoon today. Our group ranged from a 57 year old to an 11 year old. Everyone was made to feel very welcome, the stewards were great, friendly and informative. When booki... Mehr ansehen
Unternehmen hat geantwortet
10/10 for the Ukpainball, this is the best paintball ever, marshal is a complete professional,staff were very friendly, all the six games was very interesting, we had the best time, all my team enjo... Mehr ansehen
Unternehmen hat geantwortet
Just booked for the 22nd of this month, customer service was spot on from Andrew, changed over the venue, time and number of players. Quick and efficient, no problems. Quick response to all messages.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Play paintball games at the UK's leading paintballing company. Book online today & enjoy the ultimate paintballing experience with UK Paintball
Kontaktinformationen
B49 5LR, Alcester, Vereinigtes Königreich
- 0330 043 4122
- contact@ukpaintball.co.uk
- ukpaintball.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Very helpful call with Luis
Very helpful call with Luis, was transparent about the costs.
Sent through a link to complete the booking immediately.

Antwort von UKPaintball
Not a great experience to be honest
Not a great experience to be honest. Told to arrive for 12.15 and waited an hour before starting due to one player in another party being late. 50 odd people left waiting for one person is ludicrous and at 3.30 we had only played 2 games so had to leave due to a booking elsewhere. If you advertise 12.30 till 4 make it happen not everyone can extend the time spent there. No instruction was given as to what was going on until we asked, communication was very poor all day, the safety brief was rubbish, one guy shouting who could not be heard due to a kids party behind us, then they wonder why people do dangerous things. Guns constantly jammed or discharged all air from cylinders, just a shoddy set up. Found staff to be rude and obnoxious when spoken to, really disappointing activity for the start of a stag day.
In reply to your comments, it really shows the unprofessional nature of your set up that you cannot find info of our booking which was for 15 people!! Also you state a strict start time policy, well that’s just a lie, on this day it was most certainly not strict!!!

Antwort von UKPaintball
Andrew helped me massively with the…
Andrew helped me massively with the booking for my son’s upcoming birthday! Thank you

Antwort von UKPaintball
Don't book through UK Paintball
Don't book through UK Paintball, they are only an agency, they don't operate the paintball venue and have no control on what's happening and don't know anything. Search for the local vendor and talk to him directly. Expect to spend at least £100 per person for a full days paintballs, or £50 for half a day.

Antwort von UKPaintball
Andrew from customer support r team was very helpful and polite
Andrew has been a great help during whole booking process. I had to book few numbers, then add few more and then adjust the final number etc. Appreciate his help and patience with me. Next we can't wait to attend the actual action.. It's going to be an awesome teenager birthday event.. Thanks Andrew...

Antwort von UKPaintball
Could not have been anymore helpful and…
Andrew could not have been anymore helpful and accommodating when we needed to ammend our booking
Excellent service

Antwort von UKPaintball
Haven't attended yet
Haven't attended yet, but really good forward to it and Andrew was so helpful with all my questions and the booking process was very easy.

Antwort von UKPaintball
Staff review
I am yet to have the paintballing experience, but Andrew was really helpful with booking as I did it last minute and it was the quickest booking ever!

Antwort von UKPaintball
Staff were really nice and helpful
Staff were really nice and helpful. Couldn’t have had a more easy booking.

Antwort von UKPaintball
Great experience received so far from…
Great experience received so far from Andrew via WhatsApp relating to the booking process. We’re all looking forward to a great day of paintballing, which I’m confident will be based on this initial experience!

Antwort von UKPaintball
I messaged UK paintball and Andrew was…
I messaged UK paintball and Andrew was very prompt & dealt with my queries really fast & efficiently. I was able to make a reservation and have it confirmed quickly. Great customer service thank you,

Antwort von UKPaintball
Great Support
We’ve not attended yet but I had issues with the website making the booking. Andrew on the support desk couldn’t have been more helpful and everything was sorted very quickly.

Antwort von UKPaintball
Lewis was great
Lewis was great! Customer service in 2026,for the most part, is awful! but Lewis was friendly and extremely helpful. Thank you

Antwort von UKPaintball
Book over the phone!
After having difficulties booking online and applying my discount coupon I had a brilliant conversation with Luis who was able to attend my needs attentively and efficiently. He was easy-going over the phone and was able to get my booking done, with coupon included, with no issues. We look forward to our visit to the Kilmarnock centre!

Antwort von UKPaintball
Luis made the process easy
Booking through Luis made the process so simple. Very accommodating and helpful giving any information i asked for, looking forward to the games!

Antwort von UKPaintball
Disapointment
We were asked to be there 10-15minutes early, then waited until gone 10past for others to arrive.
Our group abided by the no close range from the start, the other group never reguarded or respected the no close range or if a person had their arms up they continued too shoot.
After 3 rounds the other group were fed, i didnt order food but we should not have been made to wait for the others too eat (this should have been at the end). Round 5 people were getting hurt (i know its paintballing) but the marshalls had this brought to their attension and no one was paying any attention, marshalles did not pull anyone up on no firing when arms in the air or close range. Thoughly disapointing experience.
Only 1 marshall to 20 people. This marshall either needs more control of more marshalls in the firing area, so atleast someone watching from a viewing area.

Antwort von UKPaintball
Brilliant from start to finish
Brilliant from start to finish. The whole booking process was easy, orientation was very thorough, safety was very clear on wat 2 do and not 2 do. Great day!!! Thanks lads.

Antwort von UKPaintball
June 26 booking
Not attended our booking yet but my son has been before and LOVED it. Super friendly, helpful booking service.

Antwort von UKPaintball
Great service and communication
Andrew has provided fantastic service to help us book an afternoon of paintball. Very responsive, has suggested some great ideas to maximise the experience and has even arranged for us to have a session when the park is normally closed!

Antwort von UKPaintball
The guys were brilliant
The guys were brilliant , very informative , professional but fun also.

Antwort von UKPaintball
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