Absolute quality! I'm over the moon with my new ear buds, the sound is brilliant the controls are so easy to use. Proper value for money i would 100% recommend these! I got the space A40 model just as... Mehr ansehen
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Das sagen Bewerter
Have several pairs of Soundcore Earbuds for different family members. Unfortunately, one of my sons buds stopped working after about 6months and refused to pair with his phone. Contacted Soundcore and... Mehr ansehen
My projector arrived in perfect condition and works flawlessly. It has amazing bright colours from the triple lasers and the wireless surround speakers are fantastic. The fact I got a free Battery Po... Mehr ansehen
Purchase was quick and simple. Wished you had more loyalty program. Product i am not that happy because its not keeping my expectations after few days but customer service, is exemplary. Defnitely ro... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!
Kontaktinformationen
Vereinigtes Königreich
- +44 (0) 1604 936 200
- uk.support@soundcore.com
- uk.soundcore.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Great earbuds
The speaker was not delivered
The speaker was not delivered. Till now I have no sign of where is it, however the courier has flagged it as delivered. Totally unreliable!

Antwort von Soundcore
Soundcore P40i earbuds
Needed an upgrade on my old earbuds and I decided to go for the soundcore P40i, at around 40£ (discounted price).
The earbuds are amazing, the sound quality is great, and so is the noise cancelling option and the authomatic wind noise reduction. Fit well in my ears, and there are a lot of sounds customisation in the app. Battery life is impressive too (I haven't recharged the case yet since I started using them, about 10 days ago, but so far I have only used them about an hour a day or so, mainly while commuting to work.
I contacted the customer service via email cause I had no updates 6 days after the purchase, and the customer service sorted everything in no time (Nancy was very very helpful and friendly, but I suspect that's a fake name so not sure she will receive the well deserved praise from this review).
Initially Impressed, But Now on My Third Fault in 3 Years.
I’ve suffered from tinnitus for years, and the A10 Sleepbuds were genuinely life-changing at first. They helped mask my tinnitus so I could actually sleep, and the all-night Bluetooth streaming was perfect. As a side-sleeper they moved around a little, but overall they were surprisingly comfortable.
Unfortunately, that’s where the good news ends. After about 10 months the first pair developed a fault and only produced sound from one earbud. I followed all the troubleshooting steps but nothing fixed it. I contacted Anker/Soundcore and, to their credit, customer service was quick and helpful—they sent a replacement.
A few months later, the second A10 unit developed the exact same fault.
Again, customer service was responsive, and they offered me a discount to upgrade to the A20, which I went ahead with. But now, not even a year later, the A20 has developed its own issue: the right earbud dies after around 4 hours. I’ve been told this unit isn’t under warranty because it was tied to the original claim from December 2023.
So here I am, three faults in three years, and I’m left without a working solution—despite needing these to sleep. Customer service has been great, but the product quality just isn’t there. These devices shouldn’t be failing this often, especially for something so essential and used nightly.
I’m now forced to look elsewhere. Ozlo seems like an alternative, even if it comes at a premium, because I simply can’t trust this product anymore. Very frustrating overall.

Antwort von Soundcore
Life changing!!!
Life changing!!!
I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hours plus sleep every night. The ANC function plus suggestions of which background noise to choose have completely masked his snoring. I’ve slept wonderfully and he’s not been prodded awake multiple times by me either. They have been worth every penny! I can or recommend highly enough/ comfortable to wear, easy to set up
Good delivery time and tracking,
Good delivery time and tracking,
Soundcore P30i very bassy and loud but needed some equalizer tweaking to get it sounding good.
Everytime it's make a static sound
Everytime it's make a static sound . 1 week into use and it's just started making weird noises . I would appreciate if y'all can send another one , maybe the particular one y'all sent is dis functional . I saw a friend using the headphones and I liked it ,that y I ordered mine and y'all gave me a whole new perspective bout your headphones 😤

Antwort von Soundcore
Great first experince
I always thought Apple and John Lewis are the best customers service ever. But last month I thought of a change ! I bought a Soundcore earbud, then I had a problem (because of my self) they were unbelievably kind and helpful , I would defiantly recommend them.
Thanks a lot for the help .
Ayman EL Halaby
Truly industry leading after-sales service..
Soundcore’s after-sales service is truly outstanding. We had a minor issue with a pair of headphones, and they diagnosed it quickly and sent out a replacement without any hesitation. I always recommend Soundcore products purely based upon their industry leading after sales service 
Ive been using this brand for a couple…
Ive been using this brand for a couple years. Nevet can i complain about it
Amazing quality and customer service
I have been buying products from Soundcore/Anker for a few years now and I have always been pleasantly surprised. From over the ear headphones, to earbuds, speakers and chargers. Their products are consistently high in duration, battery life and sound quality. Not to mention their customer service - responsive, friendly and effective - who once replaced a device that had a minor fault. I have had my Soundcore Q30s for years now and the battery life is incredibly long and remains unchanged. More recently, I have bought their X20s, which are stylish, and fit my ears perfectly, something I was anxious about previously. I would highly recommend Soundcore to everyone.
Beautiful customer service at a time of critical illness.
First, I want to shout out to Una who was kind and helpful at a difficult time in my life. Anker/Soundcore have been nothing but helpful to me. I can't fault them. So THANK YOU ❤️ I like mamy, literally rely on music, the highs are higher and the lows are experienced and remembered so differently.
Bought ear buds for my partner she…
Bought ear buds for my partner she seems happy with them.
purchased Soundcore H30i
purchased Soundcore H30i
On ear Headphones.
Just like my soundcore Earbuds they are great for the price, plus the App gives you so many sound options. Would highly recommend.
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