Uk Northtrampoline Bewertungen 

96
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Customer service / advice was excellent. I made a number of calls to discuss the best product and time was taken on each call to explain exactly what all came with the product. It arrived promptly a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I wanted to view the trampolines prior to buying given their higher price tag to our previous buys and Northtrampoline gave us that option. The staff (on phone and in person) were very... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Slow delivery time. Website states 3 working days for delivery. Contacted company and spoke to representative. They said they would ring back with update on shipping. No contact received. Shippi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I initially rang to make an appointment to see the trampolines, and one of the owners called me back. We had a great conversation about my requirements from a trampoline, and he gave me excellent and... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

96 Bewertungen

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4,3

Alle Bewertungen

(96)

42 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Customer service / advice - quality products

Customer service / advice was excellent. I made a number of calls to discuss the best product and time was taken on each call to explain exactly what all came with the product.
It arrived promptly and you could tell by the packaging that it is a quality product. My joiner put it together as we are getting ready to sink it into the ground and we were both very impressed by the material and quality of the product.
Due to be fitted in next week or two so far everything looks good for a great finished product

11. September 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello,

Thank you for your fantastic feedback!

We're glad our team could help you choose the best option and provide the information you needed. It's wonderful to hear that the trampoline arrived quickly and made such a positive impression before installation even began.

We look forward to hearing what you think once it's fully installed!

Kind regards,
Team North Trampoline

Bewertet mit 4 von 5 Sternen

Well it started well and it arrived…

Well it started well and it arrived early unannounced
Lucky that I am retired now and in a lot.
Got the email two days later saying it's on it's way.
Got a free pallet with the delivery.
Driver said he could not take it back!
This is my third trampoline but the first North one.
It is for my adult son who is Autistic and just loves to bounce, the weight rating was a big positive and also the fact that the safety net can be left off.
Then the confusion started having put up the frame and it was a struggle even with help.
I knew putting the first springs in the correct place was important and found the yellow marked on the bed end to end was ok
Then tried to align up middle seemed wrong counted mat 80 counted frame 96
Checked instruction book nothing obvious.
Sent an email Saturday no reply by Monday 1pm so rang up.
Lots of confusion then eventually after a week was shown that the extra holes are for the pad hooks.
Most other brands just tie it to the frame.
The trampoline is really good but the instructions are a bit vague

17. August 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello Steven,

Thank you so much for taking the time to leave this positive feedback despite the challenges you experienced initially.

We are very sorry that your journey with us did not get off to the best start, especially regarding the delivery communication and the difficulties you encountered during assembly.

This is very valuable feedback, and I will make sure to pass it on internally to our Logistics and R&D departments.

I also noticed that you ordered a weather cover to protect your trampoline, which is a great choice. As a gesture of goodwill, I have refunded the cost of the weather cover, so you will receive it free of charge.

Once again, we apologize for the initial hiccups, but we truly hope you will enjoy your new trampoline for many years to come!

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Fits perfectly

Fits perfectly, strong tarpaulin and can fit the net and poles underneath too. Fast delivery too.

24. August 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello Sarah,

Thank you for your great review! 😊

Glad to hear that you are happy with both our product and our delivery.

We wish you lots of joy with your new trampoline.

Best regards,
Team North Trampoline

Bewertet mit 1 von 5 Sternen

We paid a week ago and have not heard…

We paid a week ago and have not heard anything since so we have no idea when it is due to arrive

16. August 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello,

Thank you for your honest review, and please accept our sincere apologies for the delayed response. This is not the level of service we strive to provide.

As far as I am aware, our installer has already been in touch with you and has scheduled an installation appointment.

We truly hope we can move past this initial setback and that you will thoroughly enjoy your trampoline once it has been installed.

Once again, we are very sorry for the lack of communication and appreciate your patience and understanding.

Kind regards,

Team North Trampoline

Bewertet mit 5 von 5 Sternen

Great quality trampoline

Great quality trampoline. Good delivery. Happy with the purchase.

14. August 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hi Tim,

Thank you for your kind review! 😊

We're delighted to hear you're happy with the quality of the trampoline and the delivery experience. We hope you enjoy it for many years to come!

Kind regards,

Team North Trampoline

Bewertet mit 4 von 5 Sternen

Great bounce and relatively easy to build

The children love the trampoline - feels good quality and was relatively easy to put together. Great bounce achieved. We purchased the rectangle 12x8 North Pioneer. My husband spend around 2 hours doing the base and then I helped him do the netting and ladder (around another hour). So in total I would estimate 4 hours to build.

We paid the extra £10 for the spare tool to put the springs on and glad we did as the tool which came with the trampoline had a really basic handle and wasn’t comfortable to use (I was expecting both tools to be the same).

The boxes arrived damaged so I was disappointed but looking at the state of the van that delivered the trampoline, I think the damage was done by the delivery company rather than the manufacturer. They did place all the boxes for the trampoline in the back garden though. Thankfully all the parts were present and not damaged.

1. August 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello Sonia,

Thank you for the detailed review and sharing your experience with us ❤️

Awesome to hear that you are happy with the service and the product and even more important, that you kids love the trampoline!

Unfortunate that the boxes got damaged during delivery. Please reach out to us if there were any damages at your trampoline and we can make it up to you of course 😊

Until then, please enjoy your new trampoline!

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Top Notch Trampoline

I wanted to view the trampolines prior to buying given their higher price tag to our previous buys and Northtrampoline gave us that option.

The staff (on phone and in person) were very helpful, attentive and friendly.
The different options available were explained well and although not a huge display I was still able to see the premium quality of the products on offer.
Daughter even got to try them out.
Delivery was as stated 2-3 days.

Assembly was easy enough. We just needed to call on dad once for his muscle to pull frame into place. We built it in a couple of hours (2xdaughters & myself) using the clear instructions and easy slot action fixings.

We bought the Legend 16ftx11ft Oval

100% recommend and wish I had bought years ago.

Kids absolutely love it . Tall 14yr & 10yr!

29. Juli 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello,

Thank you so much that you share your experience with us, this is just great to read! ❤️

We are so glad that we could give you such a great service and that you and your family are happy with the trampoline.

We wish you so much joy with your new trampoline! 😊

Kind regards,
Team North Trampoline

Bewertet mit 4 von 5 Sternen

Definitely a good choice of Trampoline…

Definitely a good choice of Trampoline for my SEN teenage son has I had to make it sure it was safe secure, great quality and even stress free to install so happy with my choice and one very have child

28. Juli 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hallo Michelle,

Thank you so much for this lovely review, this is really great!

We really hope your son enjoys his new trampoline to the fullest ❤️

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Outstanding customer experience

I initially rang to make an appointment to see the trampolines, and one of the owners called me back. We had a great conversation about my requirements from a trampoline, and he gave me excellent and unbiased advice. When I went to see the trampolines, we had another discussion before I finalised my choice. The trampoline arrived quickly, and there were excellent written and video instructions on how to assemble it. I chose the North Legend Trampoline, it is extremely well built and meets all the safety requirements I wanted. My children have had many hours of fun playing on it. I cannot recommend the service or product highly enough.

26. Juni 2026
Bewertung ohne vorherige Einladung
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello Hayat,

Thank you for your wonderful feedback this makes us very happy to read! 😊

We are very glad that we could meet your expectations regarding service and that we advised you so well regarding which trampoline to choose.

Happy to hear that you children love their new trampoline so much.

We wish you and you family much joy with your new trampoline.

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Large Legend Trampoline

We had super info and service and smiley faces all the way as well as a very fast delivery next day! We assumed it might take weeks but no! The trampoline is being used to hone skills and tricks for diving - very much like gymnasts do so the size and bounce is perfect!
So far so good but cannot fault the product or people involved! Huge thanks!

27. Juli 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello,

Thank you so much for taking time to write this beautiful review! 😊

It really gladdens us to hear how much you like our service and products. Also, that is super cool! I never thought you could use our trampolines that way, I am really impressed.

We wish you a lot of fun jumping and practicing your dives on your new trampoline.

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Second time buying products from this…

Second time buying products from this Team and their help and service has been excellent.

23. Juli 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hi Chris,

Thank you so much for the nice feedback, we really appreciate it! 😊

Awesome to hear that you are a returning customer and very happy with our products and service.

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service! A damaged part was replaced very quickly with no hassle. The trampoline feels much safer and sturdier than the ones we've had before. Very happy with both the product and the support.

22. Juli 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello,

Thank you so much for your wonderful feedback! 😊

We are happy to hear that we could replace the damaged part so quickly and that it feels safer and sturdier than other trampolines you had previously.

We wish you and you family much joy with your new product!

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

The lady was helpful that i spoke with

The lady was helpful that i spoke with. Ordering the items was easy. Hopefully the items will be delivered in the time frame stipulated.

24. Juli 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello Tim,

Thank you for your kind review!

Glad to hear that our customer service team could help you.

We look forward to getting your items to you as scheduled and hope you're happy with them when they arrive.

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Great trampoline and service so far!

We bought a 14x10ft Oval North Legend Trampoline in May this year and, after three months' use, are very pleased with our purchase. My kids, young teenagers, say 'it's the best present ever', which is music to our ears. They use it almost every day and say it's much bouncier than their friends' trampolines, which may or may not be true, but it's nice that they're so proud of it. Pleasingly, it's a great size and shape for older kids - the extra length allows them to do multiple flips and tumbles without risk of hitting the netting, but the narrower width and oval shape mean it doesn't take up as much space in the garden as a rectangular trampoline. 
It's worth saying we originally planned to get a slightly smaller rectangular model, but we went for a 14x10 oval because of the good advice from Marcus and his team, who were excellent throughout. They handled the order and subsequent delivery professionally and efficiently, even accelerating the delivery date to ensure it arrived in time for a birthday. The trampoline and accessories arrived on time, were well packed, and building it was straightforward, taking my son and I about 1.5 hours from start to finish. The instructions are simple and easy to follow once you locate and identify all the parts, and the product is made from high quality materials. I expect it to last a long time with a little basic maintenance and cleaning, but we also bought a cover to use during the winter. 
So, overall, we are very happy with our purchase and the service we have received so far. I was initially hesitant about buying a relatively expensive trampoline, but I have no regrets. It replaces an 8ft round trampoline we bought from the same company in 2015, which obviously lasted very well and I expect this one to also last very well because it's even more solidly built - although sadly I'm not sure the kids will still want to play on it in their early 20s!

22. Juli 2026
Bewertung ohne vorherige Einladung
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello Nic,

Thank you for taking time to share this beautiful feedback with us, it really makes us happy to read! 😊

We are so happy that we could help you and that you are happy with our service and our product.

Awesome to hear that the assembly went so smooth and that your kids enjoy their new trampoline so much. I really hope that they will get joy out of it for a long time.

Feel free to contact us with any questions you have regarding your trampoline. Until then, enjoy your new trampoline!

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Excellent efficient prompt service.

Excellent efficient prompt service.
Very good quality product. Clear instructions for erecting. Very safe for the children. We are pleased with the purchase thank you

13. Juli 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello,

Thank you for your review.

We are very happy to hear that you are happy with our service and product.

Please feel free to contact us with any questions. Until then, we wish you lots of fun with your new product.

Kind regards,
Team North Trampoline.

Bewertet mit 5 von 5 Sternen

Excellent all round

Excellent all round. Fast delivery and trampoline of excellent quality.

10. Juni 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hi Gurj,

Thank you for your review.

Awesome to hear that we could wow you with both our service and quality.

We wish you and your family a lot of joy with your new trampoline!

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Excellent customer service

My kids love the trampoline. It is well built. We had a minor issue and ordered a spare post. Proactively contacted by customer service to offer a refund and warranty solution that went above and beyond. I have no doubt the trampoline will be well used for years to come.

12. Juli 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello Helen,

Thank for your review and you kind words!

Great to hear that we could resolve your issue and that we could act in a proactive way - that is our goal.

We wish you and your family a lot of joy and many happy moments bouncing on the trampoline.

Kind regards,
Team North Trampoline

Bewertet mit 4 von 5 Sternen

Quick delivery. Great trampoline, Very bouncy!

Quick delivery. Unfortunately packaging was damaged in transit, but customer service dealt with my query quickly and efficiently. Kids are very happy with their new trampoline.

5. Juli 2026
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello,

Thanks a lot for the review and we are very sorry for the damage to the packaging during transit.

It makes me even happier to hear that the issue got resolved so fast and that your kids are so happy with the trampoline.

If you have any further questions you are always welcome to contact us. Until then, enjoy your new trampoline!

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Fantastic inground trampoline

The trampoline I ordered turned out to be too big, but the team resolved it and got the correct size sorted the same day. Exceptional service - highly recommend. The whole family loves the trampoline! We got them to install our inground trampoline and the service throughout was exceptional

14. Juli 2026
Bewertung ohne vorherige Einladung
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello Alex,

Thank you so much for your review and the high praise!

Great to hear that we could resolve the initial issue and turn it around - our install team are real heroes!

Lovely to hear that your whole family loves the trampoline so much, this really warms our heart.

We wish you and your family a lot of joy and many beautiful memories together with your new trampoline.

Kind regards,
Team North Trampoline

Bewertet mit 5 von 5 Sternen

Excellent service and quality

The team were very professional and worked hard in the blazing heat over two days to install our highly anticipated in-ground trampoline. Communication throughout was excellent, the team were very considerate, neat and tidy (considering they were digging up huge amounts of clay-like mud) and we are delighted with the end result.

9. Juli 2026
Bewertung ohne vorherige Einladung
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Hello Vishva,

Thank you for taking time to leave a review, this really helps us out!

Great to hear that you were happy with our install team, they do a fantastic job (even in this heat!).

We hope that you and your family can enjoy your newly installed inground trampoline to the fullest.

Kind regards,
Team North Trampoline

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