Issues with getting a refund
I bought an epilator from Braun and unfortunately it caused a lot of irritation and ingrown hairs. Under the 100 day guarantee, I got in touch with Braun and was asked to fill in a medical form regarding the issues. First contact was on 22/05/26. Despite filling the form in and repeatedly asking to complete a return and refund, the issue is still not resolved to date (17/07/26). This is extremely poor customer service. I have always rated Braun's products but am reluctant to buy any in the future.





