UGP - United Gas & Power Bewertungen 

1.032
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Came across United Gas & Power at the Management in Practice Conference in Manchester and decided to make the switch after seeing the potential savings. Tom and Lewis made the process simple and profe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve had an excellent experience with UGP over the years. The staff are always friendly, professional, and genuinely helpful, and their rates have consistently been the most competitive I’ve found. I’... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hannah was very responsive and sent clear guidelines of what she needed from us to make sure the change of tenancy was simple and smooth. This was on multiple units and was an easy experience which is... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thank you - the team have been brilliant, answering every question and we are very pleased with the quote. Great to get a good price in the current climate

Unternehmensdetails

  1. Energieversorger
  2. Stromversorgungsunternehmen
  3. Ökostromanbieter

Über UGP - United Gas & Power

Vom Unternehmen geschrieben

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Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP

Top Rated Energy Supplier in the UK

Vom Unternehmen geschrieben

Business energy solutions from the UK's highest rated commercial supplier
United Gas & Power fuels business growth with tailored energy solutions, user-friendly online management, top-tier customer service, and dedicated guidance, all while championing a greener, more cost-effective future.

Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

1032 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(1.032)

97 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Helpful on the telephone

Helpful on the telephone, no long waiting times and good competitive prices.

6. Mai 2024
UGP - United Gas & Power-Logo

Antwort von UGP - United Gas & Power

Thanks for taking the time to leave us a review. It is much appreciated.

Bewertet mit 5 von 5 Sternen
UGP - United Gas & Power-Logo

Antwort von UGP - United Gas & Power

Thank you for your feedback! We're pleased to hear that you've found our service to be helpful and honest. We strive to provide our customers with the best experience possible, and your kind words mean a lot to us.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Highly recommend Joel

I have been dealing with Joel for almost a year, and have found him to always be professional, quick to supply competitive quotes and always available to assist with any queries I have. I highly recommend Joel, along with UPG, and compared to other electricity companies - well, there is no comparsion.

14. August 2024
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Antwort von UGP - United Gas & Power

Thank you for your kind words and for recommending Joel and UGP! We’re glad to hear that Joel has been professional, quick to assist, and able to meet your energy needs. It's great to know you’ve had such a positive experience with us compared to other providers.

We're here to help anytime you need us, and we look forward to continuing to work with you.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Highly recommend

I cannot rate Tom Broughton highly enough, he has been so helpful in advising me how to get out of an auto renew contract with a broker that I did not know that I was on and providing me with constant updates on the current market, and finally securing me the best deal.
You might find slightly cheaper out there but from my experience you will pay more in the long run.
Avoid the brokers and go straight to these guys you won't be disappointed.
Thanks again Tom you have been amazing all of the way through.

7. August 2024
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Antwort von UGP - United Gas & Power

Thank you for your fantastic feedback! We're delighted to hear that Tom was able to assist you with navigating out of your previous contract and securing the best deal for your business.

Your kind words and trust in our service mean a lot to us and we look forward to providing for you and your business into the future.

If you need any further assistance, don’t hesitate to reach out. Thanks again for choosing UGP!

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Very professional and nice people to…

Very professional and nice people to deal with

8. August 2024
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Antwort von UGP - United Gas & Power

Thank you for your kind words! We're delighted to hear that you found our team both professional and pleasant to work with. If there's anything more we can assist you with, please don't hesitate to let us know.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Very happy with the service

Very happy with the service, polite and professional

1. August 2024
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Antwort von UGP - United Gas & Power

Thank you for your feedback! We're thrilled to hear that you found our service polite and professional. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

We are a small charity run by…

We are a small charity run by volunteers looking to switch power company to reduce our bills but primarily to improve our customer experience. UGP delivered. We were allocated a named individual (Herbie Hollis) who guided us through the switching process and made the whole transfer really easy. In fact the only hiccup was with the previous power company and that had come to be expected. Thank you to the charities team at UGP.

24. Juli 2024
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Antwort von UGP - United Gas & Power

Thank you for sharing your experience! We're delighted that Herbie was able to make the switching process smooth and hassle-free for your charity. It’s always our goal to not only help reduce costs but also to ensure a positive customer experience. We're glad we could deliver on both fronts.

If you need any further assistance, please don't hesitate to reach out.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Helpful and good responses

Really helpful in providing quotes and responding to emails. Wasn't being too pushy in making us make a decision. Was also helpful and responded quickly when we had a small problem once our account had been set up. Would recommend.

22. Mai 2024
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Antwort von UGP - United Gas & Power

Thank you for your review! We're pleased to hear that our team was able to assist you effectively helped to resolve your issue promptly after your account was set up.

If you have any other questions or need further support, please don't hesitate to reach out.

Kind regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Becky is an amazing person to work with…

Becky is an amazing person to work with regarding any meter issues I have had in the last 12 months. She will always ring you back and resolve any problems/issues with your account.

22. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von UGP - United Gas & Power

Thank you for the feedback. We're glad to hear that Becky has been helpful with your meter issues over the past year. Ensuring that your concerns are resolved quickly is a priority for us.

If you need anything else, don't hesitate to reach out.

Best Regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Great customer service,

Great customer service,

25. Juli 2024
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Antwort von UGP - United Gas & Power

Short and sweet but greatly appreciated, thank you for your positive review and we will endeavour to provide a great customer service to you and your business.

Bewertet mit 5 von 5 Sternen

smooth switch

25. Juli 2024
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Antwort von UGP - United Gas & Power

Thank you for your succinct words, your positive review is appreciated.

Best Regards
The UGP Team

Bewertet mit 5 von 5 Sternen

Great utility company for businesses

Thomas Knapp has been incredibly helpful throughout our entire transition to using UGP for our office utilities. Great communication, and great utility service. Very competitive pricing, and absolutely no qualms with the gas or electric. Just agreed to our 2nd year contract.

29. Juli 2024
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Antwort von UGP - United Gas & Power

Thank you so much for your kind words and for choosing to stay with UGP for a second year! It's great to hear that Thomas has helped you to find a renewal contract that suits you, your trust and continued partnership mean a lot to us.

If there's anything you need, please don’t hesitate to get in touch.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Happy Customer

Changed over from our previous supplier to UGP. Thomas Knapp has been our account manager and has been brilliant throughout the process, prompt replies and helpful when we have had questions. Transition from our previous supplier has been smooth and we definitely a happy customer.

27. Mai 2024
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Antwort von UGP - United Gas & Power

Thank you for sharing your positive experience! We're delighted to hear that Thomas has made your transition to UGP smooth and stress-free with his prompt replies and helpful approach.

We look forward to continuing to support your business. If you have any questions or need further assistance, don't hesitate to reach out.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

United Gas and Power - Great Service

Tom M. is our account manger and we are are not easy customers when it comes to renewing - Tom has to requote because we take days to respond. But (and I am smiling as I type this) Tom always remains calm, efficient and super professional whilst quoting us the best prices. (Yes, we do price check his prices by getting alternative quotes!!) We have been with UGP for many many years and this is due to their fair pricing, perfect customer services and Tom.

25. Juli 2024
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Antwort von UGP - United Gas & Power

Thank you for your continued trust in UGP and for sharing such a wonderful review! We’re thrilled to hear that Tom M. has provided you with exceptional service and that you've been pleased with our pricing and customer service over the years.

We understand the importance of getting the best deal, and we're glad that Tom’s professionalism and dedication have made the renewal process easier for you, even when it takes a bit of time. It’s always a pleasure to work with you!

If you ever need anything, Tom and the rest of our team are here to help.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Amazing customer service from Herby got…

Amazing customer service from Herby got me all set up and a great price for the electric

25. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von UGP - United Gas & Power

Thank you for sharing your positive experience!

We're delighted to hear that Herbie provided you with amazing customer service and helped you secure a great price for your electric supply and we will be sure to pass along your kind words.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Tom has gone above and beyond for my…

Tom has gone above and beyond for my business always there at the end of the phone to help. Top bloke

25. Juli 2024
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Antwort von UGP - United Gas & Power


Thank you for your kind words!

We're thrilled to hear that Tom has been such a valuable asset to your business and is always available to assist you. We'll make sure to pass on your compliments to him.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Someone who listened & was helpful

Having someone like Tom to talk too who listened and helped not someone virtual

25. Juli 2024
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Antwort von UGP - United Gas & Power

Thank you for your feedback!

We're glad to hear that Tom provided a listening ear and helpful assistance. Having a real person to talk to can make all the difference. If you have any more questions or need further assistance, please don't hesitate to reach out.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Everything went very well and the…

Everything went very well and the contact was personalised and extremely helpful

25. Juli 2024
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Antwort von UGP - United Gas & Power


Thank you for your feedback!

We are delighted to hear that everything went smoothly and that the personalized contact was extremely helpful. Your satisfaction is our priority, and we're here to assist you whenever needed.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Amazing Customer Service

Amazing process to renew. Great prices, fab customer service and easy process. Thanks Tim :)

25. Juli 2024
Bewertung ohne vorherige Einladung
UGP - United Gas & Power-Logo

Antwort von UGP - United Gas & Power


Thank you for your wonderful feedback!

We are thrilled to hear that you had an amazing experience with the renewal process, great prices, and fabulous customer service. Tim will be delighted to hear your kind words.

If you need any further assistance, please don't hesitate to reach out.

Best regards,
The UGP Team

Bewertet mit 5 von 5 Sternen

Your team is really helpful and…

Your team is really helpful and efficient! Helped us to do the switchover the electricity and gas! 👍 very good experience!

24. Juli 2024
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Antwort von UGP - United Gas & Power

Thank you for your kind words!

We're delighted to hear that you had a very good experience with our team and that the switchover for your electricity and gas went smoothly. Our goal is to provide helpful and efficient service, and it's wonderful to know we met your expectations.

If you need any further assistance or have any questions in the future, please feel free to reach out.

Best regards,
The UGP Team

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