I impulsively bought a cushion grip on Ubay without really thinking about shipping and customs fees turns out I could not afford it right now. Luckily, I canceled the order the same day, and now I'm j... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They claimed they did not receive payment for my order and then cancelled without notice. Luckily I paid via PayPal and low and behold I could very quickly be refunded the money they "did not... Mehr ansehen
Unternehmen hat geantwortet
I made an impulsive purchase, I always buy from Ubay but couldn't really afford my Cushion grip right now, I also did not keep in mind shipping and customs. I canceled my purchase the same day and wai... Mehr ansehen
Unternehmen hat geantwortet
I was really weary after reading the reviews here and on hellopeter. But I must say i was very pleasantly surprised. My item arrived 2 days early, and I was communicated with at every turn. They as... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓300 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa
Kontaktinformationen
No. 1 Quark Crescent, Linbro Business Park, KWI 918054, Sandton, Gauteng 2065, South Africa, 2065, Gauteng , Südafrika
- +27 318810057
- info@ubuy.com
- ubuy.za.com
4,1
Gut
202 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All was easy to use but I want to be able to track and get more feedback.
All was easy to use and order, I just need more updates. To track my order.
13. Oktober 2023
Antwort von Ubuy South Africa
Hello Francois,
Thank you so much for taking the time to share your feedback & rating. Your review is important to us. Regarding the order tracking, the product has been shipped and we have sent an email with the latest tracking details so we request you to please check and revert us back to the same.
Best Regards,
Team Ubuy
Your ad said estimated delivery is 11…
Your ad said estimated delivery is 11 October (I purchased it on 3 October. On 11 October it only reached the warehouse. It has not even been shipped yet. But no explanation, nothing.
3. Oktober 2023
Antwort von Ubuy South Africa
Hello Thomas,
Thank you for reviewing us. The order has been shipped and we have sent an email with the latest tracking details so we request you to please check and revert us back to the same. However, we have shared your feedback with our quality team and we will work on it.
We value our customers and take all the necessary actions for their satisfaction. We apologize for the inconvenience caused to you.
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hello Bjorn,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Impressed with service
Ordered on 13 September, delivered ex US to my door on 20 September. I was a bit worried, but checked recent reviews which seemed quite good. Was impressed with whatsapp updates and could be monitored where process was online. need to check the freight and taxes cost
20. September 2023
Bewertung ohne vorherige Einladung
Antwort von Ubuy South Africa
Hello Lesley,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
I am very impressed with Ubuy
I am very impressed with Ubuy. I placed an order with them on September 20th thinking it would take at least two weeks to get here from the US but it was delivered to my door on September 27th! Great service and great communication from them. I'll definitely shop with them again
20. September 2023
Antwort von Ubuy South Africa
Hello Sallie,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Delivery on time and within a short…
Delivery on time and within a short period Very impressed
20. September 2023
Antwort von Ubuy South Africa
Hello ParvinMagan,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Faulty site
Tried to reset my password after I had forgotten it. Took 2 weeks (as well as 2 support agents, multiple phone calls and emails) to reset it and then the new password only worked once and now I can't log in again. Tracking of orders without being able to log in is also very difficult.
21. September 2023
Antwort von Ubuy South Africa
Hello Dillon,
We apologize for the inconvenience. Regarding your concern, our team has sent you an email requesting you to share a screenshot of the error message which you are encountering while logging into your Ubuy account. Along with that, we have also shared the latest tracking details of your ongoing order, therefore, we request you to please check and revert us back to the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we apologize for the inconvenience caused to you. We appreciate your cooperation in this regard.
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hello Carin Erasmus,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Fast delivery (considering customs…
Fast delivery (considering customs delay).
Excellent product that can't be found in SA.
Shipping and customs charges are ridiculous, but not the fault of UBuy.
Excellent updates during custom delays.
31. Juli 2023
Antwort von Ubuy South Africa
Hello Mark,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Made the impossible possible
You made it possible to get otherwise impossible products available to me to be able to complete my work.
30. Juli 2023
Antwort von Ubuy South Africa
Hello Richard Burton,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I got the products and earlier than…
I got the products and earlier than expected, i kept getting updates between the purchase and the actual delivery, that to me is a pefect service. Will definetly recommend to anybody
10. Juli 2023
Antwort von Ubuy South Africa
Hello Mpho Molisana,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Antwort von Ubuy South Africa
Hello Cameron McCulloch,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
You can buy with confidence that item…
You can buy with confidence that item will be delivered in time.
12. Juli 2023
Antwort von Ubuy South Africa
Hello Martha Botha,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Good price and reliable
Easy transaction, good pricing and good communication after sales.
7. Juni 2023
Antwort von Ubuy South Africa
Hello Sanette Gildenhuys,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great Great site !
21. Juni 2023
Antwort von Ubuy South Africa
Hello Buhle Johan Ngcongo,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hello Louis Vlok,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great Shopping experience
13. Juni 2023
Antwort von Ubuy South Africa
Hello Mshiyeni Petros Zimu,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Happy with my order and delivery…
Happy with my order and delivery process ahead of time.
25. Mai 2023
Antwort von Ubuy South Africa
Hello Simphiwe,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Excelled in service go the extra mile
21. Mai 2023
Antwort von Ubuy South Africa
Hello Nicolene Fourie,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Antwort von Ubuy South Africa
Hello, Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.