UA Flowers Bewertungen 35

TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Flowers.ua - сделали заказ 15 роз. Красных, Карл. В итоге привезли другие цветы (не розы), да еще и в четном количестве(((Пи**...Когда мы заметили несоответствие, они забрали букет и обменяли на 15 ро... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Хороший сайт, в котором легко разобраться, и добросовестно быстро выполненная работа. Делала заказ, подарок для дочки, все порадовало. Особых претензий нет, потому что работают на совесть, как заявили... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Stay away from this payment processing scam. Try to find local florist and get truly great experience. Ordered flowers , just before 8th March ( big thing in Ukraine ) and the recipient got the call c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Very bad service. Didn’t deliver on time two times in a row (one which was Valentine’s Day and ordered 2 days in advance). Promised both times compensation (additional chocolates) and never delivered... Mehr ansehen

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1,5

Ungenügend

TrustScore 1.5 von 5

35 Bewertungen

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Bewertet mit 1 von 5 Sternen

If you would like to purchase a…

If you would like to purchase a bouquet, but you don’t have UAH account - no problem! Prices in $$ are just twice higher than in UAH.
They explained it with “site inner currency exchange”.
Poor service. Go elsewhere.
And, first and last time I ordered from them - the order wasn’t look alike the picture on site.

17. Juni 2019
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Stacey. The currency rate on our website is little bit higher as we have commercial rate not official rate. But it is not twice higher. Please choose currency USD on the website and you will see correct price of each item.

Bewertet mit 1 von 5 Sternen

Horrible service

Horrible service. Late deliveries. Flowers ordered will not be the same as the flowers delivered. There are better ways to send flowers in Ukraine.

20. Mai 2019
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Good day, Jim. We are very sorry that you have not stayed satisfied with our service. If you have any complaint regarding bad delivered order you need to contact our operator, give him your order number and we will offer good solution for you as apologize if it was our fault.

Bewertet mit 1 von 5 Sternen

Stay away from this payments collection scam

Stay away from this payment processing scam. Try to find local florist and get truly great experience. Ordered flowers , just before 8th March ( big thing in Ukraine ) and the recipient got the call clarifying the delivery detail . However , there were not delivery ! Few hours later , got email asking for flowers type change . Apparently, they run out of bouquets I ordered and I was offered roses. Spoke with customer service and agreed on roses .. were roses delivered? You bet, not ! Got another email, offering alternative delivery dates . I expressed my frustration, they just cancelled my order. No apologies, nothing .

9. März 2019
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Alex. We apologize for not delivered order. We will do our best to improve our service on holidays and to be able to deliver more quantity of flowers and gifts guaranteed without any substitutions and delays.

Bewertet mit 1 von 5 Sternen

This is a scam I believe

This is a scam I believe, the order wasn't fulfilled and the contact number isn't in service any more.

15. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Jacob. If your order wasn`t delivered and you have not reached our operator, please contact us by email info@ua-flowers.com. Your order can be still on hold in our system by some reason and we couldn`t reach you to solve this situation. If order wasn`t delivered we will be able to refund any time. But we need confirmation from you and correct valid bank details.

Bewertet mit 1 von 5 Sternen

This is not a flower company

This is not a flower company. This is an internet website who collects payment and then sells the orders to local flower shops in various cities. The quality of flowers, service and delivery in local Ukraine towns and villages is consistently poor. The website owner is Alexei Sozinov. He is basically a flower pimp. You'll pay $50 to $100 or more for about $8 worth of flowers. There is no transportation in Ukraine. Roads are poor. Logistics do not exist. The flower quality is always poor. Even if you select and pay the option for premium flowers, there is no guarantee the "local flower shop", who will prepare and deliver your oder will comply. UA Flowers has no quality control over your orders once they are in the hands of the local vendors.
The flower arrangements are unprofessional and do not look like the website photos. The gifts delivered, do not look like the gift photos on the website. It's impossible for some small town or village shop, to possess the same amount of inventory and selection as in Kiev or Odessa for example.
In order for you to receive orders from UA Flowers, Alexei Sozinov takes a payment from local flower shops to to receive and prepare your orders.
He markets like a madman. They promote and advertise everywhere. The distraction of mass marketing is an attempt to hide the poor quality of business.
NOTE: You will not get your money's worth. And, you will disappoint your lady if she receives flowers from this website.
(I've lived in Ukraine since 2012. I am from New York. In 4 years, I made 53 orders, before my patience ran out.)
Their orders are usually incorrect. Their delivery service is the worst. UA Flowers do not control the delivery. When they send the order to a small town, the local flower shop in the town is responsible to arrange delivery. Ukraine does not have delivery companies. Your flowers will be delivered by local men in their beat up old cars.
Note of SCAM: Many times, the local flower shop owner will contact the girl, and offer the girl a small amount of "cash", instead of the flowers. The shop will make photo with the girl and flowers. You receive a photo of the girl holding flowers; you will be happy, but scammed. The local flower shop will pay her a small amount of cash, and the girl leaves without the flowers. This way, the flower shop makes lots of money from one bouquet of flowers. I've seen it.
UA Flowers and Alexei Sozinov are fully aware of this scam. But he says once the order is transferred to the location flower shop, its not his problem.
BE AWARE: Because of so many customer complaints, UA Flowers is operating under many different website names. The feed directly to UA Flowers and Alexei Sozinov. You can expect the same poor service and poor quality of flowers. DO NOT USE - UFL Flowers, UA-flowers, Flowers.ua, ua-flowers.com, ua-flowers.com.ua, and others.
In short, this is NOT a flower company. They are pimps. They take your order, they take your money and then they resell your order to local flower stalls and collect a fee from these shops. They have no control over the flower quality, or arrangements, or representations or delivery.
MOST IMPORTANT! The flower photos on their website is fake. Your order WILL NEVER look that good. Why? They make these nice website photos at their photo studio in their offices in Kiev. (Podil area) Don't disappoint your lady. Spend time online. Use another service. Check Embassy websites. Check online reviews carefully. Days later, after the driver has left, ask your lady for a photo of the flowers or gifts at her home. If she gets angry at your request, you were scammed. Any honest woman would be happy to show off her flowers and gifts. And if your lady chose cash over your flowers or gift, dump her! (But the topic of Ukrainian women, is whole other conversation.)

10. März 2018
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Markus. Thank you for 53 orders in our company. We are very sorry that you stayed disappointed in final. We are flower shop that is located in Kiev, Ukraine. We deliver flowers to any other cities and towns with the help of our partners-local flower shops. In small towns florists have not so huge stock of flowers and gifts but it doesn`t meant that they are of bad quality.

Bewertet mit 1 von 5 Sternen

Репутация загнила. Я больше не пользуюсь этой некчемной компанией

Я больше не пользуюсь этой некчемной компанией, хотя заказывала у этой компании на протяжении 2-х лет, на все праздники. В последний раз, на День Рождения моей мамы в 2017 году, привезли в Киеве не свежие розы, которые абсолютно все завяли в течении 2-х дней. Роз было 35 штук! И стоили они не мало! Мама была очень расстроена. Когда я попросила заменить букет в первый же день доставки, с Киевского офиса я получила отказ. Так нечего и не заменили. Они сказали, что розы свежие и что мама с ними что то сделала. На 8 марта я через их компанию заказывала розы, тоже для мамы, когда она еще находилась в Казахстане. Это было перед последнем заказом. Розы приехали позже на 3 дня, мама получила цветы не на 8 марта, а 11 марта. А к розам, я заказывала торт, то про него вообще забыли, и потом довозили через несколько дней! Тогда я подумала, что может потому, что другая страна, а компания Украинская, то вышла накладка и простила. Также я заказывала своей бабушке в 2017 году доставку в Киев, так вместо того, чтобы привезти заказ утром, или хотя бы днем, привезли его почти ночью. Я зареклась пользоваться этой некчемной компанией, которая доставляет несвежие цветы, забывает за подарки, и привозит когда им вздумается.

27. Januar 2018
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Добрый день, Татьяна. Нам очень жаль, что Вы остались недовольны выполнением заказа. Мы продолжаем работать над улучшением нашего сервиса.

Bewertet mit 1 von 5 Sternen

Flowers (roses) where virtual dead on …

Flowers (roses) where virtual dead on delivery, have tried on numerous occasions online and email support, just get palmed off. Fine when everything goes ok., but a nightmare when things go wrong.

3. Januar 2018
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, David. Thank you for your message. We apologize for this situation and hope that if was solved wit our operators.

Bewertet mit 1 von 5 Sternen

Unacceptable Service

Unacceptable Service. Failed to Deliver same day. Bad Customer Support. Avoid at all costs. I tell the truth

18. Oktober 2017
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Matthew. Thank you for your feedback. We are very sorry you have stayed disappointed with our service. We will try to do our best to improve it.

Bewertet mit 1 von 5 Sternen

Liers!! CHEATS!! & Scammers!!

Orderd 12 red roses, 1 white, + vase, no photo as it upsets my lady of 3 years dating in real and abroad.
UA deliverd 13 short stem, no long stem RED roses as stated and NO WHITE ROSE!! The vase was cheap jar for fruits. Flowers were not waters and dying!!
My lady said value in Ukraine was 8 US dollars. I paid 62.00. I asked for photograph, they replied, Never took photo! LIERS & CHEATS!! DONT ORDER FROM HERE!!

22. März 2017
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Good day. We apologize for this situation. But if client has any complaint we always try to solve it.

Bewertet mit 1 von 5 Sternen

HORRIBLE!!!!! NO NO NO

The service is horrible. Never ever again! Would not recommend to no one. Bouquet wasn't delivered on a day it's supposed to. They said: "Oh we are sorry, it just happened. It's a courier service and obviously they didn't do their job. Flowers got delivered a day later after I made at least 5 calls, and even then on a second day they gave me a hard time. They can communicate well till u made an order and after they don't give a f.... And about flowers, I think it's either their service that provide a poor quality or it were made on purpose after me yelling on a phone that they ruined a holiday by not delivering it on time. The flowers, tulips were at least one week old..... Come on! I've asked them to make sure that bouquet made of 100% fresh flowers. It's tulips and their leaves gonna fall off in a few days bc they aren't fresh cut. I would not reccomend their service, please don't ruin surprises to your loved ones by ordering flowers from them. The service is awful.

10. März 2017
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Kateryna. We apologize for bad quality of service. We are working to improve it.

Bewertet mit 1 von 5 Sternen

Overpriced poor service

I ordered flowers for Valentine's Day several days in advance. They charged in dollars nearly TWICE as much as they would in Ukrainian currency. The day I felt like I was chasing them with details like they're the paying customer. Finally, it turns out that in spite of a confirmation email from them in my possession, the order "didn't go through due to an error." Top notch work on Valentine's Day flowers.ua. Also, I'm reasonably sure that the negative comments don't get posted or are filtered on this website. Look at their website and try to find one negative comment. In short - terrible service and if you don't speak Russian - they'll be sure to take advantage of that.

14. Februar 2017
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Pavel. We are sorry for this situation and do all possible to improve our service and to avoid the similar situation again.

Bewertet mit 1 von 5 Sternen

BAD COMPANY

the flowers not delivered in time .Not 8 of march but 9 of march evening.Flowers was not fresh,no feed for flowers,died next day.
Asked apology or discount,no answers,tried to call them no answers.

13. April 2016
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Artur. We apologize for not delivered order in time. We hope that you have reached our operator finally and solve this situation with re-delivery or refund.

Bewertet mit 1 von 5 Sternen

Scam and nightmare

Unfortunately this company not only steals your money and never deliever any flowers you order but also suck up your nerves for 3-5 days. I think it's more than enough to understand what kindaassholes you are dealing with.

9. März 2016
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Marina. We are sorry that you have stayed disappointed. But in any situation we try to solve it. And if order wasn`t delivered correctly we usually do refund.

Bewertet mit 1 von 5 Sternen

Delivery never happened

Responsive support, but flowers were not delivered for St Valentine's and screwed up surprise for my wife. Choose another service.

14. Februar 2016
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Sergey. Thank you for your message. We apologize for delay. We work on it to be able to deliver all orders in time on holidays.

Bewertet mit 5 von 5 Sternen

Flot buket , flot service

Firma med styr på tingene , købte buket med roser til min elskede Ukrainske kæreste i Simferopol , flot buket , god service , bekræftelse og køb forløb prrfekt , man kan betale med paypal , visa , mastercard , siden er på engelsk , rimelige priser ,mulighed for foto ved levering af den glade modtager , det er ikke sidste gang jeg benytter firmaet .

Great service , beautiful flowers , happy girlfriend , fair price , ill be back soon . Thumbs up . Paypal , mastercard , visa. Site in english fast response , photo of receiver possible , ⭐️⭐️⭐️⭐️⭐️

After this review i made a second buy lately (26/4 ) same perfect service again , but this time choose florist own creation , it was so beautiful , my girlfriend in Crimea was so happy to receive it , thank you Ua-flowers , ill be back for more . 🌷🌷🌷

28. Januar 2014
Bewertung ohne vorherige Einladung
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Antwort von UA Flowers

Hello, Bo. Thank you for your order and feedback. We are always happy to deliver your next order.

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