Tumella Bewertungen 

These umbrellas are convenient and high quality. I have used mine for over a year. Will buy again.

I’m a bit of a brolly freak to be honest, hence I was gifted a Tumella for Christmas, I was surprised to see a lifetime guarantee and had to put it to the test when I had a problem with the umbrella,
Gen couldn’t have been more helpful, she replaced the product within a few days and checked in with me on more than one occasion to see that everything was ok with the replacement, it is so refreshing that the customer service/ aftercare is as good as there product….. first class !

When I discovered that I had a technical problem with my Tumella umbrella, I wrote to the company and was told by Tumella's Gen Castillo that the umbrella is covered by a life-time warranty and that she would send me a new one. Gen was incredibly kind and helpful. I highly recommend Tumella's umbrellas.

I love Tumella umbrellas— no exaggeration! They’re so reliable for such a portable size. The umbrella I received in the mail was actually faulty, so I contacted their customer service. Gen, the person who helped me, was very kind with prompt replies and was quick to send me a new umbrella! Umbrellas aren’t usually something you’d put much thought into buying, but these umbrellas definitely won’t put your money to waste!

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I'm very pleased with my Tumelo umbrella. It arrived beautifully packaged in its own presentation box, which immediately gave a great first impression and made it feel like a premium product.
The umbrella itself is compact and convenient to carry around, yet feels exceptionally sturdy when in use. The handle has an excellent grip, giving extra confidence in wet and windy conditions. What impressed me most is how well it holds up in strong winds without feeling flimsy or unstable.
I've bought umbrellas in the past that cost twice as much, yet this one compares favourably and, in many ways, feels even better made. I have purchased a further two now The combination of quality, durability, practicality and value for money makes this an outstanding purchase. It looks and feels like a far more expensive product.
A quality umbrella that I'd happily recommend to others and would certainly buy again. 5 stars

Great umbrella. Got sent a replacement under the lifetime guarantee for a faulty brolly which came the same week. Very happy with the service.

Great service, great quality umbrella and I had a great communication with tumella.

Highly recommended and 100% will buy from same place in the future.

I’m really happy with this umbrella! It’s compact, lightweight, and easy to carry around, while still feeling strong and well made. The automatic open-and-close feature is very convenient, and lovely. It’s perfect for keeping in the car or carrying in a backpack for everyday use.

What really impressed me, though, was the excellent customer service. The team was incredibly helpful, friendly, and responsive. They handled my query professionally and went out of their way to make sure I was happy. It’s refreshing to experience such genuine care and a willingness to help. Customer service like this really makes a difference and gives me confidence in the brand.

Overall, a great product backed by outstanding customer service. I would happily recommend it to anyone looking for a compact, quality umbrella!

Love that it can withstand strong winds, it is very well made and I am very pleased with my purchase.

I purchased my Tumella umbrella back in February 2024, and it’s still going strong! Living in the Pacific Northwest, we get plenty of rain and wind, so a good umbrella is a must. This one has held up really well, even on some pretty windy days. It’s sturdy, easy to open and close, and compact enough to keep in my bag or car. Definitely one of the better umbrellas I’ve owned. Great quality and well worth the money!

I ordered a 2nd umbrella from this company after liking the 1st one so much. unfortunately, one of the small spokes came undone. It didn’t stop the umbrella from working or lessen its strength. it just kept catching and pulling my hair. I emailed the company and within a week I had a brand new umbrella delivered to my door! Excellent customer service to go with an excellent product. Well done TUMELLA

Hello! :)
I was so excited to receive the Tumella Unbrella as a gift from my mom. I am from Chicago but currently live in Tucson, AZ. I rely on public transportation in ALL weather.
SO.. The Tumella is perfect for moderate storms. It absolutely will not hold up in tough weather. 100% absolutely not. The Tumella folded when struck by extreme wind over and over. Gives Amazing sun and rain coverage but Not a
At All For Extreme Weather. I promise you will be disappointed. still looking for the one. ;(

I bought my first umbrella in October 2025, but by September, it stopped closing properly and wouldn't lock into place when opened. I contacted customer service and spoke with Gen, who replied very promptly. After I provided evidence of the issue, she reviewed it and quickly arranged for a brand-new replacement. Excellent service!

This is a very great product

I was very impressed by the customer service and the validity of the warranty with the company. I sent the photo of my broken umbrella to the company as requested on their email, within a day I had an email asking about my order number which I duly provided and then seven days later a new umbrella appeared on my doorstep. The umbrella itself is brilliant anyway but with this service backup, I highly recommend it to anyone. 

I had a minor issue with my first Tumella umbrella, but as soon as I reached out, their customer service responded immediately and sent me a replacement without any hassle. The new umbrella works perfectly, and I couldn’t ask for a better experience. It’s rare to find a company that stands behind their product this well. Highly recommend Tumella for both the quality and the outstanding service.

I can’t recommend Tumella highly enough. Their umbrella stood up incredibly well to the frequent wet and windy Welsh weather and was noticeably stronger and more durable than other umbrellas I’ve owned.
When my umbrella sadly broke during some unusually strong weather, I contacted their customer service and was really impressed by how responsive, friendly and helpful they were. They replaced it immediately, without any fuss.
I’m extremely happy with both the quality of the product and the customer service. It’s genuinely refreshing to come across a business that stands by its products and keeps its word. It’s nice to know there are still genuine, trustworthy companies out there.
Would highly recommend Tumella! ☔️

I don't use an umbrella very often in Phoenix, but this week, we had a Super El Nino related storm and I had to pull out every umbrella I own to find ONE that worked. This one did. I let my teen take the umbrella to school and IT CAME BACK after 3 hard days of use, with no issues. It holds up. It is big enough to cover a human and a chunky school backpack. Very pleased.