Trenovaexpress Bewertungen 

Ordered in September – still no goods and no tracking number

I purchased goods from Trenovaexpress in October. Shortly after, they wrote that my packages were ready to be shipped. I have still not received my goods or a tracking number.

Trenovaexpress has kept writing that the package has been shipped and that it is with the postal service. Yet they cannot give me a tracking number. How can a package have been shipped without a tracking number? It doesn’t add up.

Now the new excuse is that they have so many orders that they don’t have time to send me the tracking number right now. It is just another excuse in a long line of excuses.

Their replies are standard responses. They have sold and taken payment for goods they do not have in stock and are not shipping. That is fraud, and it is illegal.

Ordered in October – still no goods and no tracking number

I purchased goods from Trenovaexpress in October. Shortly after, they wrote that my packages were ready to be shipped. I have still not received my goods or a tracking number.

Trenovaexpress has kept writing that the package has been shipped and that it is with the postal service. Yet they cannot give me a tracking number. How can a package have been shipped without a tracking number? It doesn’t add up.

Now the new excuse is that they have so many orders that they don’t have time to send me the tracking number right now. It is just another excuse in a long line of excuses.

Their replies are standard responses. They have sold and taken payment for goods they do not have in stock and are not shipping. That is fraud, and it is illegal.

The company is out of reach, so there is not much that can be done. I have asked my bank to reverse the payment, as I paid with Mastercard.

Do not buy from them.

I purchased some goods from them on October 16. On October 17, they wrote that my packages were ready to be shipped. Today is October 29, and they still haven't shipped them.

They did write that they would be shipping them soon and that my goods would be on their way shortly. If “soon” means 14 days, then I don't want to receive my goods anymore, because at this rate, it will take three months before I receive them, as the delivery time is even longer.

UPDATE:
It has now been 15 days since I placed my order on October 16, and the goods have still not been shipped. Trenovaexpress has written to me with one excuse after another, including that the package is with the postal service. But I still have not received a tracking number. How can a package be with the postal service without a tracking number? It doesn't add up. They are lying.
The reply above is a standard response. They have sold and taken payment for goods they do not have in stock and are not shipping. That is fraud, and it is illegal.
The company is out of reach, so there is not much that can be done. I have asked my bank to reverse the payment, as I paid with Mastercard.
Do not buy from them.