Excellent service from Jonathan at Travcart! Jonathan was extremely helpful in arranging our tickets with Virgin India. He was friendly, professional, and made the whole process so easy for us. He... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great having someone with experience and access to the long haul carriers' sites and pricing. They were also helpful after the sale and it's great having someone to speak to in the UK rather than c... Mehr ansehen
Charles Smith was helpful in finding the right flights to get to my daughter who is in hospital in Auckland on the dates l needed to go and return. He made the process easy and explained everything to... Mehr ansehen
Roger was great. The journey was important but I was hesitant to book the flight. Roger was very, very patient with me, as he took his time to explain and search for the right ticket for me. His calm... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are an Online Travel Agency based out in United Kingdom. We offer flights to every corner of the globe. We can also tailor-make whether you are looking for city break, multi-centre in the USA or a special holiday on a luxury island in the Maldives.
Kontaktinformationen
27 Old Gloucester Street, WC1N 3AX, London, Vereinigtes Königreich
- 02045022984
- info@travcart.co.uk
- travcart.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing customer services
Amazing customer services. Nick and Marvin are great and best at what they do. Reliable.

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Initially booked on line
Initially booked on line. Was followed up by phone call to check all details which was reassuring.
Offered different flight options to avoid a long layover between flights

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Nick helped me book my flight from…
Nick helped me book my flight from Glasgow to Delhi, and the experience was smooth and hassle free. He was quick, professional, and helped me get a great deal. Highly recommend his services!

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**Horrible Experience with Travcart…
**Horrible Experience with Travcart Avoid at All Costs!**
I recently booked a holiday to Africa through Travcart and it was hands down the worst travel experience I’ve ever had. From the moment they took my money, their customer service completely disappeared, leaving me frustrated and stranded.
**Pushy Sales Tactics, Zero After-Sales Support**
Before booking, they harassed me with non-stop calls pressuring me to confirm my flight. The moment I paid, the nightmare began. Every time I reached out for assistance, I was passed around to different agents—Marvin, Lloyd, Mik—and none of them took responsibility. Instead, they made endless excuses for each other, leaving me without any real help.
**No Accountability, Just Empty Promises**
The fair prices initially seemed amazing, but it quickly became clear why—there was no actual service behind them. Emails went unanswered, calls were dismissed, and when I did get through, agents acted like my concerns were an inconvenience. It felt like they had no intention of helping once they had my money.
**Final Warning – Stay Away!**
If you value your time, money, and peace of mind, **DO NOT** book with this agency. Their lack of professionalism, terrible communication, and complete disregard for customers make them a scam in my eyes. Save yourself the stress and book elsewhere—anywhere but here!
I must say Lloyd was fantastic i cannot…
I must say Lloyd was fantastic i cannot fault him from start to finish he was on the ball to put the icing on the cake he called me today before check in to remind me i have to check in for my flights today that's what I call service great company.

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Dodgy scam outfit
Dodgy scam outfit.
Kayak advertises a miraculously low flight rate to New york of £601 return via Travcart.
You'll go through the whole tedious booking process on their website and the the last minute your card will fail.
Then customer service will tell you that you just missed the last £601 ticket (because they're always subject to availability OF COURSE...) and then they'll upsell you on a ticket for £759.
Oddly if you try and repeat the process it'll continue pretending that there are tickets (so clearly the previous £601 ticket was not sold at all) and once again fail at the last minute and whole dodgy process starts over again.
So predictable.
Not worth your time.
And they’re such liars because in their answer they blame it on real time availability, and cancelling the transaction to protect the consumer yet I re-tried by the same ticket several times during the course of the afternoon and each time it allowed me to go through the process repeatedly… so actually I think it’s just a strategy to lure people in with what looks like a low price to then be disappointed and accept a price that ends up being 150 £ more expensive. It’s not the first time I’ve encountered this kind of strategy on KAYAK.

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Very helpful in every step of the way
Very helpful in every step of the way. Would absolutely use Travcart again. Thanks, Harry!

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The consequent follow up and reminder…
The consequent follow up and reminder from them and how to go about ur flight was great to see. Smooth and would be patronizing again

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Reliable, supportive, and proactive
Very supportive and proactive.
I had some reservations with my booking after calling them and not getting a response late in the night. However, they got back to me the first thing in the morning to enquire about my call and the initial booking attempt. After a a few discussions, I proceeded with the booking, which was much simpler and straightforward. I paid and, as they promised, they prepared my ticket and sent the itinerary plus the invoice. They are reliable and I highly recommend booking with them👌

Antwort von Travcart
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