Transunion are useless, any thing that changes in owing more is quickly added, anything which as been paid off or vastly reduced what you owe take these useless numb nuts months to sort out. Making... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Raised a dispute on my credit file. Emailed directly as could not find any missed payments on the file. Quick replying advising who had reported this. Emailed back advising it was not accurate. They r... Mehr ansehen
Unternehmen hat geantwortet
Proven inaccurate records I’ve discovered over 25 soft searches by this mobsfrom my bank , thanks, All related to organisations I’ve never had links with , so from that I’m entitled to assume t... Mehr ansehen
Unternehmen hat geantwortet
Very poor performance.Fob you off with email after email repeatedly with generic responses not really getting anywhere even after providing proof attached to emails I sent.I had enough so had to put... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
TransUnion is a global information and insights company. We use data, software and technology in a smart way and help make trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure friction right customer experiences and encourages greater engagement through better offers and communications. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.
Kontaktinformationen
One Park Lane, LS3 1EP, Leeds, Vereinigtes Königreich
- 0330 024 7574
- consumer@transunion.co.uk
- transunion.co.uk
2,5
Mangelhaft
508 Bewertungen
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
All I can say is I have never dealt…
All I can say is I have never dealt with a company that is so useless. It uses (check my file) for credit ratings. Call centre based in South Africa. All information given to me was in correct. Phone number given to me was some mortgage company. Stay away from the misinformation company. The bad news is Octopus Energy use it for there credit rating.
Octopus Energy must be being paid to use them. Most companies use Experian or Equifax. Not some 5 year old company.
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
Hi
We're really sorry for the service you received and would like the opportunity to investigate this further for you.
Please email us at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best way for us to contact you.
One of our team members will reach out to discuss your case.
Thank you!
Quick support and excellent customer…
Quick support and excellent customer service
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
After decades of having an excellent…
After decades of having an excellent credit score On Credit Karma (these guys get our info from TransUnion) I suddenly noticed a 60 point drop in my credit score. On viewing my report I saw that suddenly a company were saying I had not paid them for 3 months which was effecting my score. On raising a dispute with TransUnion directly on the Credit Karma credit report site they responded back that they had dismissed the dispute and the record would stay on my report. Interesting because the company they say I owe money to doesn't even exist, they gave me a number to call - which doesn't exist...and they are refusing to enter into more dialogue with me - but my score still remains effected. If you are a financial institution who relies on TransUnion you should have a deep dive - they are selling you wrong info.
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
Hi
We're really sorry for the service you received and would like the opportunity to investigate this further for you.
Please email us at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best way for us to contact you.
One of our team members will reach out to discuss your case.
Thank you!
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Credit reports not accurate, customer service useless
Transunion do not provide an accurate representation of credit records as they do not recognise credit accounts with major banks. When raised to customer services they just copy and paste their FAQs and assume case closed instead of actually looking into the issue.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
Hi
We're really sorry for the service you received and would like the opportunity to investigate this further for you.
Please email us at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best way for us to contact you.
One of our team members will reach out to discuss your case.
Thank you!
Do not use Transunion
I have owned my own property and lived and voted in the UK for over 50 years and yet you think I don’t exist! As a result I can’t open an account with Atom bank and so they will lose my business. Don’t use TransUnion. I would give them zero stars if I could.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
Hi
We're really sorry for the service you received and would like the opportunity to investigate this further for you.
Please email us at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best way for us to contact you.
One of our team members will reach out to discuss your case.
Thank you!
Good to view credit health
Good to view credit health
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Been having a lot of issues with…
Been having a lot of issues with incorrect information affecting the credit score posted
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Unsatisfied
Customer service takes a while to respond. My electoral roll registration doesn’t show up although my address is correct.
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
Hi
We're really sorry for the service you received and would like the opportunity to investigate this further for you.
Please email us at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best way for us to contact you.
One of our team members will reach out to discuss your case.
Thank you!
If I could give no stars then I would.
If I could give no stars then I would.
An absolutely pointless ’service’ just sending out stock answers whatever the question.
Utterly, utterly useless.
Don’t waste your time with them!
28. Juli 2025
Bewertung ohne vorherige Einladung
Inaccurate and hopeless at fixing it.
Absolutely hopeless. They only have my credit history from my current address and consequently cite a 'lack of history' as a big negative on my score. When I tried to have anything previous added to the report, I got a cut and paste reply that they "do not provide historical credit reports". That's clearly not what I asked for. I don't know why we are being held hostage to this useless organization and its two fellows. I highly suspect they are trying to improve their reputation on this site because every positive review is vague with terrible grammar and spelling, almost as if they hired a bunch of people abroad to lift their tragic score.
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
Hi
We're really sorry for the service you received and would like the opportunity to investigate this further for you.
Please email us at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best way for us to contact you.
One of our team members will reach out to discuss your case.
Thank you!
Dreadful company
Dreadful company. Refuse to allow me to view my credit file online or give any idea why which may allow me to address the issue. Raising concerns with the FCA
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
Hi
We're really sorry for the service you received and would like the opportunity to investigate this further for you.
Please email us at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best way for us to contact you.
One of our team members will reach out to discuss your case.
Thank you!
Samantha was crystal clear explaining…
Samantha was crystal clear explaining my dispute. Very helpful, Kind and considerate. I throughly recommend Samantha for promotion with Transunion. Thank you, Mark
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
I have tried many times to get this old…
I have tried many times to get this old settled removed from my report. The creditor has confirm this should now of been removed, and on both other credit agencies it is, but not on yours, and you have a random date in August 2025, which dosnt tally up to any dates, and you are ao slow in responding and taking action, and in the mean time I have had credit refused, and still need to wait 28 days for you to reply, it's not fair when you are affecting peoples mental health welfare, which could result in someone losing out on a home etc.
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
Hi
We're really sorry for the service you received and would like the opportunity to investigate this further for you.
Please email us at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best way for us to contact you.
One of our team members will reach out to discuss your case.
Thank you!
My problem was solve and the client was…
My problem was solve and the client was very polite and make me to understand more
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
I Like Transunion.
I was given precise information and was able to obtain my credit report without hassle. I was treated with politeness and efficiency. Thank you!
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Que was a really helpful service agent
Que was a really helpful service agent, she gave me a clear understanding of what the next steps were.
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
I've been a PayPal account holder since…
I've been a PayPal account holder since 2004. I moved home for about 6 weeks to allow repairs to be carried out. I'm due to move back in a few weeks. I decided that I'd like to make a purchase using my PayPal "Pay in 3" facility but for the first time in 21 years I was refused because of something that this company told PayPal. It's obviously got something to do with my temporary change of address. I'm lucky, I can pay via my direct debit card for all of my purchases I'm just annoyed that this can happen. I'm now giving serious thought to closing my PayPal account.
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
Hi
We're really sorry for the service you received and would like the opportunity to investigate this further for you.
Please email us at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best way for us to contact you.
One of our team members will reach out to discuss your case.
Thank you!
I would like to Thank Trust Pilot…
I would like to Thank Trust Pilot around the 5 major countries UK,US,CA,AU,New Zealand
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von TransUnion UK
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
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