Luke has been friendly and supportive from start to finish, and I’m really pleased with the training I received. I found a job just two weeks after getting my licence, all thanks to their recrui... Mehr ansehen
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Das sagen Bewerter
I recently did my C and E plus CPC with TrainHGV. There was a slight misunderstanding with the HGV team though upon Joe's ( customer service) intervention, everything was resolved well. Thanks Joe..... Mehr ansehen
Unternehmen hat geantwortet
One of the best decisions I deceived to make! I was extremely nervous when I first spoke to trainHGV, I also considered doing my HGV I was very nervous but after speaking to TrainHGV Ashley helped me... Mehr ansehen
Unternehmen hat geantwortet
TrainHGV has been an excellent experience, they’re always on hand to help or answer any of your questions, Will has been very attentive and helpful throughout my learning process which is very reassur... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Train HGV, your trusted partner in HGV training and recruitment. Founded with a clear mission to provide a personal service at an affordable price, we are dedicated to supporting the next generation of professional drivers and connecting them with the best job opportunities. Our team is composed of industry professionals who bring real-world experience and a deep understanding of the logistics sector. We pride ourselves on offering personalised training programs that are tailored to your unique learning style and career goals. Whether you're a novice driver aiming to earn your first licence or a seasoned professional seeking new opportunities, we provide the guidance and support you need at every step.
Kontaktinformationen
Westmead House, Westmead, Farnborough , GU14 7LP, Farnborough, Vereinigtes Königreich
- 0330 054 5636
- info@trainhgv.co.uk
- trainhgv.co.uk
4,7
Hervorragend
206 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really pleased
Really pleased. Ryan and the team have been great. Friendly, helpful and great advice. Would definitely recommend 👍
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Andrew,
It's good to know Ryan and the team have been so helpful. We appreciate your recommendation.
3rd time ADR course
3rd time ADR course. Passed each time. The staff are great. Graham knows his stuff.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Steuart,
Thank you for the 5* review! We appreciate you taking the time to share your feedback.
Really helpful staff and great service.
Great experience so far, Will from train HGV has been super helpful with everything and has been accessible for any help I need. Highly recommend
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Ben,
Thank you for your 5* feedback, we really appreciate it. It's good to know how helpful Will has been, I'll share your feedback with the team!
HGV license
It's a great company that have made the journey easy for me, couldn't ask for anything else.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Ben,
We are pleased to hear you've found the journey easy. If there's anything we can do to help don't hesitate to reach out to us.
I’m only in the early stages of my…
I’m only in the early stages of my training but I will say Tom has been very helpful and very kind. He has made this process stress free and given me all the relevant advice for the stage I’m at In my training. Looking forward to get on with the practical training soon
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Mia,
We are pleased to hear how helpful and kind Tom has been. We wish you the best for your upcoming training. Thank you for taking the time to share your feedback.
Very helpful considerate and friendly…
Very helpful considerate and friendly highly recommend
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Badley,
Thank you for taking the time to share your feedback. We appreciate the 5*!
Would definitely recommend train HGV…
Would definitely recommend train HGV especially Ryan scanlob. Very friendly and explains everything clearly.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Pawel,
Thank you for taking the time to share your feedback. Thank you for giving us 5*!
We are glad Ryan has been supportive and we appreciate you recommending us.
If you require any additonal support, please do not hesitate to reach back out to us
Would recommend if wanting to get into HGV driving
Brilliant group of people, explained well on what I’ll need to do to pass got me all set up with revision tools for the theory within a day.
18. August 2026
Antwort von TrainHGV
Hi Owen,
Thank you for your feedback, we really appreciate the 5* review.
We are glad you managed to get everything sorted so swiftly.
Pleasing experience with Train HGV
Pleasing experience with Train HGV. Always happy to help and we're quick to own up and apologise when a clerical error pushed my training to another date.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Gavin, thank you for your feedback.
It's good to know you've been pleased with your experience. I will pass your review onto the team!
Great company friendly staff
I’ve been dealing with ryan throughout the process and he has made it such an enjoyable and easy process by helping me with any questions I’ve had and making any aspects i didn’t fully understand simple and easy to manage i highly recommend the company and would happily use them for any future training.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Thank you for your 5* feedback Jack, we appreciate you taking the time to leave us a review.
I am pleased you've enjoyed the process and we've been able to help you understand everything.
You know where to find us if you require any additional support!
I was very nervous when I first decided…
I was very nervous when I first decided to do my Class 1. TrainHGV helped me explain all of the process and the steps I needed to complete and made everything very clear.
I pass second time due to one of my silly mistakes! I’m so over the moon that I have now passed and I am very grateful for everyone at TrainHGV!
They have helped me start to finish and now I’m excited to start my new job!!
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Lisa,
Congratulations on passing your test, we are really pleased for you!
Thank you for your feedback, it means a lot to us. I will share your review with our team.
Everyone at TrainHGV wishes you the best of luck for the future.
Great service
Great service, helped me complete my cat C training. Very impressed with William he helped me every step of the way! Thank you trainHGV
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Thank you for your 5* review Claire!
We appreciate your review.
I will pass your feedback onto Will and the rest of the team.
Before booking with Train HGV
Before booking with Train HGV, I think it is important to understand what you are actually booking. They may describe themselves as training providers, but they are essentially acting as a broker rather than being the driving school that will provide your training directly. They take your details and payment in advance and then arrange the actual training with a driving school in your area, subject to their terms and refund conditions. There is nothing necessarily wrong with using a broker, but customers should understand the difference before paying.
My second issue was the sales approach. Everything was friendly and helpful while it looked like I was going to book through them. Unfortunately, that changed once I decided to use another provider.
I took the time to explain to Will why I had chosen to go elsewhere because I thought the feedback might be useful. Instead, this seemed to result in repeated phone calls trying to change my mind, despite me having made it clear that I had already decided. Eventually, what started as friendly sales communication became pushy, irritating and, in my experience, unprofessional.
Over the last few days I have spoken to quite a few HGV training providers while comparing courses and prices. Train HGV unfortunately stood out for the wrong reasons. They were the only company I dealt with where I came away feeling uncomfortable with the sales approach.
That was my experience. My advice would simply be to understand that you are dealing with a broker, understand the payment and cancellation terms, and shop around before committing.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Thank you for taking the time to leave your review. We are sorry to hear that you were disappointed with your experience and, in particular, with your interactions with our team.
We have taken the time to thoroughly investigate the concerns raised in your review, particularly your comments regarding the number of calls you received after deciding to use another provider. Having reviewed our telephone records, we can confirm that there were two telephone calls in total: the initial training consultation and one subsequent follow-up call. Once you informed our team that you had decided to train elsewhere, our records show no further telephone communication from us.
We have also reviewed the call. From our perspective, Will was friendly and professional, with the conversation focused on understanding your requirements and preparing your quotation. However, we appreciate that individual experiences can differ, and we are sorry that you came away from the interaction feeling differently.
We would also like to clarify an important point regarding your comments about our training arrangements. You did not book a training course with TrainHGV, and therefore you have not experienced the training service that we provide for our customers. While we completely accept that you are entitled to share your experience of your interactions with our sales team, we feel it is unfair to make definitive comments about the quality or nature of our training arrangements when you have not actually used them.
We offer flexible payment options for our training courses, in your particular circumstances, you had already completed your medical, provisional licence and theory requirements. As you only required practical training, payment in full was required in order to secure the booking and the associated training and test arrangements. Our terms and conditions are freely available on our website and provided to every candidate before they proceed with a booking.
We appreciate that you chose to train with another provider and we have no issue with customers comparing different companies before making a decision, we wish you all the best with your HGV training and future driving career.
Great service from Ryan from the first…
Great service from Ryan from the first day, ery friendly staff no issue with any bookings
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Thank you for your 5* review Przemysław!
We are pleased to know Ryan has given you such a great service. I will be sure to pass your feedback onto him.
Very helpful
Untill now they provide everything i need to learn very easily, they call me from time to time to ask me how it go with learning and if I have any questions, it very easy to lear and be prepared for theory test, for me it is very helpful.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hello Marin, thank you for your positive feedback.
We are always happy to support wherever we can! It's good to know you have found our learning materials helpful.
I will share your feedback with our team.
Ashley was absolutely brilliant…
Ashley was absolutely brilliant throughout my D4 HGV training. He was friendly, professional, patient and very helpful, making the whole process feel much easier and less stressful. I really appreciated his support and the way he took the time to make sure everything was clear. Excellent service from Ashley and the D4 HGV Training team. Highly recommended!
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Oluwasegun, thank you for taking the time to share your feedback. We appreciate the 5* review! Thank you for recommending us
We are glad you've found Ashley so supportive, I'll make sure to pass your feedback onto him.
Definitely recommend
Been interested in getting my hgv license for a while, I contacted a few companies for advice and training offers. Then I came across train hgv, they offer better support and training compared to the others I reached out too. The staff are all very helpful and have great customers service skills. The member of staff that help me in particular is William Goddard. Really informative and helpful. After talking to William I knew I wanted to join train hgv. They offer support though out my career which was a big seller for me. I definitely recommend giving train hgv a call, if you are looking to become a hgv driver, you will not be disappointed. All the best.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Thank you for your 5* review Maj, we really appreciate you sharing your experience. It's good to know how helpful and informative Will has been, I'll be sure to pass your feedback onto him.
Outstanding
Outstanding Supporting I had will help me though it start to finish and I have not one bad word about this company. Great communication great price and I have actively been recommending will this company to everyone who asked thanks to will and his team for making it so easy
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Benjy,
Thank you for your 5* review. We are pleased to hear you've felt about our support and service. We also appreciate you recommending us! I will pass your feedback onto Will.
If there is any further support you require, please do not hesitate to reach out.
Best choice
Has been a super smooth process and any questions I have Tom always answers my calls, has great communication and is informative which is very helpful so I'm excited for the future!
7. August 2026
Antwort von TrainHGV
Hi Shavel, we are very pleased to hear you have found the process smooth. It's good to know Tom has been so informative.
Thank you for the 5* review, please do not hesitate to reach out to us if you require any additional support!
C1 review
Tom has been really good and helpful through the whole process. Been so easy to do.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von TrainHGV
Hi Izzy,
Thank you for your 5* review, I will pass on your postive feedback to Tom.
Please do not hesitate to reach out if you require any additional support, we are always happy to help!
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