Fabulous radiators and great customer support. They really helped me with colours and finishes, and were particularly thoughtful about how to convert one of my two radiators to electric when it too sh... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic experience from initial enquiries to taking delivery of our Victorian 3 column 745mm Cast Radiator with the satin nickle Radiator valves and wall stays. Painted in Graphite grey was good mat... Mehr ansehen
Unternehmen hat geantwortet
Absolutely exceptional service from Trads from start to finish! From ordering paint swatches at the start of the process to helping us source the valves that we wanted. We were kept well informed thro... Mehr ansehen
Unternehmen hat geantwortet
After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tra... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Trads
Vom Unternehmen geschrieben
Trads Cast Iron Radiators has been established for over 20 years and has thousands of satisfied customers, as shown with our 5 Star Trustpilot reviews and customer gallery. Within our Lincolnshire-based factory and showroom, Trads highly skilled and experienced master-craftsmen assemble and hand-finish over 50 different styles and sizes of Cast Iron Radiators. The Cast Iron Radiators are built in sections and fully customisable up to 2 metres in length.
From traditional Victorian to ornate, Trads Cast Iron Radiators can be finished in over 10,000 colours from prestigious paint brands like Farrow & Ball, Little Greene and Roberson Liquid Metal. Alternatively, you can choose from specialist finishes including Hand Burnished (Polished), Satin Polish, Highlight, Verdigris, Vintage Copper, Hand Gilded and Pewter Lustre. Trads offer FREE colour swatches and a FREE colour match service; simply provide a wet sample
Whether renovating a period property, castle in Scotland, hotel in London or a chateau in France, Trads can facilitate. We offer Worldwide delivery and FREE UK Mainland Kerbside Delivery on radiator orders over £449 including VAT and accessories over £149 including VAT. Trads offers quality that is second-to-none, following a 60-step quality assurance process accredited by ISO9001. This gives us the confidence to provide a Lifetime Guarantee on ALL our Cast Iron Radiators. If you would like to see how your Cast Iron Radiators are made, please book a FREE Factory Tour.
VISIT OUR WEBSITE CONTACT USKontaktinformationen
Hurlingham Business Park, NG32 3HL, Fulbeck Heath, Grantham, Vereinigtes Königreich
- 01400 263320
- sales@tradscastironradiators.co.uk
- tradscastironradiators.co.uk
4,6
Hervorragend
233 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
High quality products backed by great service
The radiators, valves and ancillary items arrived secure and well wrapped. These are high quality products supplied in a lovely finish, you can see the work, care and attention to detail that has gone into producing these items. Website was very useful and easy to use, lots of information available that aided in choosing the right items for the project. Very smooth process, kept appraised of progress, from testing and quality control checks through to delivery. Professional, friendly staff, dealt promptly with a subsequent enquiry regarding a part, item arrived, first thing the very next morning, great service. Many Thanks.
8. Februar 2023
Antwort von Trads
Thank-you for taking the time to leave ourselves a review. We’re delighted to hear you are pleased with your recent radiator purchase. If you need anything else then please let us know
Regards
Trads Customer Service Team
Antwort von Trads
Thank-you for taking the time to leave ourselves a review. We’re pleased to hear both the service and delivery were perfect.
Regards
Trads Customer Service Team
Supurb
Really happy with the quality of the radiators, plus quick manufacture and delivery - arrived next day following despatch to the Scottish Highland.
1. Februar 2023
Antwort von Trads
Thank-you for taking the time to leave ourselves a review. We’re glad to hear you were pleased with both the quality and delivery of the radiators purchased.
Regards
Trads Customer Service Team
Cast issues …
The staff could not be faulted they were very helpful and gave me constant updates. However the radiator that was replaced due to it forming a hairline crack was identical to the new one but an original, the original casting was far superior and very smooth & the quality of the new cast iron is very rough and can very easily noticed from 5/6 feet away. I had to use it as it was the only replacement I could find with the same original dimensions.
6. Januar 2023
Antwort von Trads
Hello Peter,
Thank-you for taking the time to leave ourselves a review. Our Customer Service Manager has contacted you to discuss this further, as we were unaware that you weren’t completely satisfied with your recent order. We look forward to working with you to ensure we resolve this for you.
Regards
Trads Customer Service Team
Amazing service and love our cast iron…
Amazing service and love our cast iron radiators.
The team were really good over the phone helping with the sale and delivery was bang on time. They sent updates at each stage of manufacture too which was good.
5. Januar 2023
Antwort von Trads
Thank-you for taking the time to leave ourselves a positive review, we’re pleased to hear your experience was a positive one, and you found the updates helpful. Please let us know if you need anything else.
Regards
Trads Customer Service Team
Excellent communication throughout the…
Excellent communication throughout the build and delivery process and when we unwrapped them ….. just Wow!! Stunning.
25. Januar 2023
Antwort von Trads
Good morning,
Thank-you for taking the time to leave ourselves a review. We’re glad that you agree that the radiators have the wow factor, we take a lot of pride in our work and it’s always nice to receive positive feedback. We will ensure the team is made aware that you are thrilled with your purchase. Please let us know if you need anything else.
Trads Customer Service Team
Excellent service and we are really…
Excellent service and we are really pleased with the radiators.
3. Januar 2023
Antwort von Trads
Thank-you for taking the time to leave ourselves a review, we’re delighted to hear you are delighted with both our service and radiators. If you need anything else please don’t hesitate to contact ourselves.
Regards
Trads Customer Service Team
Antwort von Trads
Hello Cliff,
Thank-you for taking the time to leave ourselves a review. We’re very proud of both our products and team members and it’s great to hear you feel the same. Please do let us know if you need anything further.
Regards
Trads Customer Service Team
Really nice radiator
Really nice radiator, painted in the colour we wanted. Delivery was as promised, it works beautifully and it was was made in the UK 🇬🇧
18. Dezember 2022
Antwort von Trads
Good morning,
Thank-you for taking the time to leave ourselves a review. We’re delighted to hear that you are happy with your recent radiator purchase. Please let us know if you need anything else.
Trads Customer Service Team
Poor customer service / contact
Took ages to process a refund of a return by way of credit, only after chasing (I was told all parts recived & booked back into stock) & only eventually part-refunded the costs without explanation! So I had to follow up to get an explanation (damaged in transit apparently), but no proof & no return of damaged goods to me.
31. August 2022
Antwort von Trads
Good afternoon,
Thank-you for your comments, on looking into this matter further in our email dated the 11h October, we advised that some items were damaged and therefore we were unable to process a full refund. All items received in good condition were refunded in full. As we received no further correspondence from yourself we believed this matter to be resolved, however if you would like to contact ourselves on 01400 263320 we are happy to discuss this further.
Regards
Trads Customer Service Team
Great website, customer service and beautiful home-enhancing radiators
Easy to navigate website for building my own bespoke sized radiator and paint finish. Communication was concise and delivery process simple and on time.
Radiator and fittings are excellent quality and really enhance our period home.
3. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Trads
Good afternoon,
Thank-you for taking the time to leave ourselves a review on your recent radiator order. We are pleased to hear that you found this easy to navigate and you found the updates on your order helpful. If you do need anything further please don’t hesitate to contact ourselves.
Regards
Trads Customer Service Team
The completed look.
I love my new radiator. It completes the look of my refurbished Victorian/style bathroom.
1. November 2022
Beautiful radiators
very clear and uncomplicated website and a seamless ordering process. Kept up to date with all the manufacturing steps and delivered on time. The radiators look absolutely fab and the fixtures and fittings are of a high quality. Very pleased!
28. November 2022
Bewertung ohne vorherige Einladung
Antwort von Trads
Good morning Jean,
Thank-you for taking the time to leave us a positive review, we really do appreciate this.
We’re delighted to hear that you are happy with your radiator and accessories received, if you do need anything else please don’t hesitate to contact ourselves.
Regards
Trads Customer Service Team
Efficient, helpful and good product.
Very pleased with Trads. We have bought one radiator and will probably go back for some more in due course.
Ordering was easy and when I had to ring up (to speak about timelines & delivery) very helpful staff.
21. November 2022
Antwort von Trads
Hello Shelley,
Thank-you for taking the time to leave a review on your experience so far. Once installed we would love to see some images of your Victorian 4 column radiator. We look forward to hearing from you when you wish to place your next order.
Regards
Trads Customer Service Team
Brilliant service
Brilliant service, clear communication at every step, delivered when you said you would, and very well packaged. Cant fault it.
11. November 2022
Antwort von Trads
Hello Dugja66
Thank you for leaving a review.
We are pleased to hear you are happy with our service.
Regards
Trads Customer Service Team
Lovely radiators
Lovely radiators, excellent quality. This is our third order and we would recommend this company
12. November 2022
Antwort von Trads
Hello Andrew
Thank you for leaving a review.
We are pleased to hear you are happy with your radiators.
Regards
Trads Customer Service Team
Excellent service throughout
Easy to follow online ordering process- even for an amateur.
Excellent help, advice and assistance given over the telephone- patient, polite and even sympathetic.
Excellent follow up communication relating to order progress.
Excellent delivery process - telephone call to advise order completion and agree delivery.
Oh and the radiator looks good too.
20. Oktober 2022
Antwort von Trads
Hello Richard
Thank you for leaving a review.
We are pleased to hear you are happy with your radiator and our service.
Regards
Trads Customer Service Team
5***** Cast iron radiators
Positive experience. Easy to contact. Small problems solved easily and without fuss. Great communication.
Delighted with the Cast iron Victorian x 5 radiators and the Liberty 2 polished and lacquered radiator (and accessories) which is truly amazing. Well worth the wait, Stunning addition to the home.
Definitely first stop for future radiators. Thank you for all your help. Always wanted these in my home and 5* is very much deserved.
8. November 2022
Bewertung ohne vorherige Einladung
Antwort von Trads
Hello francesca
Thank you for leaving a review.
We are pleased to hear you are happy with your radiators and our service.
Regards
Trads Customer Service Team
We were informed every step of the way…
We were informed every step of the way before the Rediator was delivered.
Excellent Service and will order again from Trads
1. November 2022
Antwort von Trads
Hello Rob
Thank you for leaving a review.
We are pleased to hear you are happy with our service.
Regards
Trads Customer Service Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.