After our last experience, which was not great, we were hesitant to go again. However, this time we were extremely pleased with the whole process. Communication was great and the DHL delivery was the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered two packages. One was delivered, one was not, until we notified them and then it took another two weeks. Product was not as described (false advertising) and only partial refund (15%) offered.... Mehr ansehen
Great service, fast delivery of a product that isn’t available at mainstream NZ shops (inflatable toddler tent bed). Had looked to bring this in myself but I’m happy I went with toys central.
I ordered Spideys friend Green Goblin, toy, exactly what my grandson wanted. Received earlier than expected and in good condition. Great tracking and updates on where package was during its journey... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Just easy to order online
Great customer support
Great customer support, able to help with and queries
great trade product was spot on
great trade product was spot on, communication was great also will buy again
Rainbow Hematite 5 stars
Service is good and the rainbow hematite arrived on time in good condition; it was even better than the picture. I could not have purchased a better crystal
anywhere in New Zealand what an amazing shop.
AA++ fast response and replies etc
AA++ fast response and replies etc, great to deal with
Products arrived in a timely way
Products arrived in a timely way, in good condition and as advertised
Great communication
I emailed asking for an update because the tracker wasn't working. The communication I received back was prompt, informative ,and courteous.
Easy purchase and goods as described
when I complained that my toy order had…
when I complained that my toy order had not been delivered on time, the management gave it top priority and it was delivered in a couple of days.
Full set of blind boxes ordered - 1 individual delivered.
I ordered a set of blind boxes, to receive 1 individual box. I contact them to return the item and get a refund as it is the incorrect item, to be told that I need to cover the return shipping + tracking to United States. Shipping to US from NZ costs small fortune, heaps more than the product itself. Yet they won't process the refund.
Why would I pay over $100 for an individual box that I can get from the original store for $25.
Tried calling the contact number provided on the emails, the contact number is registered to a different company and they staff have no idea what is happening.
Definitely a scam website.

Antwort von ToysCentral New Zealand
The service was fantastic.
The service was fantastic. The delivery was on time and I received the product I ordered.
Very straight forward to shop online
Very straight forward to shop online. Found the only shortcoming was less than obvious declaration of delivery time
Its good. Challenging
Its good. There were a few misunderstandings on how to assemble the tank but other than that, its great
The ordering was easy and clear and the goods arrived in a reasonable time and they were well packaged ready well safe from damage
The goods were very easy to order. The website was very easy and clear to use.
It has been well written.
Spinner is an awesome game
Toys Central New Zealand are not a NZ company.
This company advertises Toy Central New Zealand which is false. When I did have a potential issue with the product, you get told you have to send it back to their address in South Plainfield in the United Staes. That the cost is my cost. I feel their needs to be more transparency where you are buying from, along with where the product is coming from. I made another purchase, I bought my son two car seats that I now know come from Germany, they were meant to turn up 5 days ago. That date was communicated from Toyscentral, When the day passed I communicated again. They now tell me they don't have a date the product will turn up, just a tracking reference. For me a lot more transparency would be great as its definitely not an NZ company. Updates on product arrival or adjustments I felt very poor. Given the value of the products I bought, I now feel safer buying else where.

Antwort von ToysCentral New Zealand
The communication was good and the…
The communication was good and the delivery was prompt.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







