Top Nutrition and Fitness Bewertungen 74

I had high hopes for my Top Nutrition order. The fact that it shipped the same night I ordered it initially had me ready to give them five stars. Unfortunately, the overall experience was extremely disappointing.

Before even placing my order, I had reached out regarding a military discount after receiving a text about it. I was told someone from the team would contact me urgently, but I waited over a month and never received a proper response by email or text. During that time, my 30% off coupon expired, which meant I lost out on significant savings that I absolutely would have used on this order. Even now, communication from the company is still lacking.

Once I finally placed my order, it still took 9 days for my package to arrive, despite the products needing to remain refrigerated. A few days after ordering, I emailed the company again because of the extreme heat outside and my concern about whether the items were being shipped with ice packs or proper cooling. I was assured that they handle these shipments all the time and that I shouldn’t worry.

Nine days later, my package finally arrived completely unrefrigerated. The protein balls were warm to the touch, extremely soft, and had clearly been sitting in the heat. These products contain no preservatives and are supposed to stay refrigerated or frozen. I’ve purchased these same protein balls from local stores many times before, so I know exactly how they should taste and feel.

After eating one, I became violently sick, and my partner also became extremely ill. Considering I spent over $500 on this order, I’m beyond frustrated and disappointed. Missing work and ending up needing a trip to the hospital because of improperly shipped food is completely unacceptable.

The company seriously needs to improve both their customer service and shipping practices for refrigerated products, including proper insulated packaging and ice packs.

One star. I will never be ordering from this company again, and I will absolutely be warning my gym friends, military coworkers, and the other bases I work with to avoid ordering from them as well. This was a waste of money, a waste of time, and an experience nobody should have to go through.

I love them addicted I’ve ordered other flavours before but these weee good

Super fast and product quality is perfect!

i’ve purchased from TN&F 4 times now. they’ve been very consistent with fast delivery and the care they put into each order is appreciated! one of my orders were mostly chips and at first i was taken aback at seeing different boxes, but came to find out they reuse boxes! which is another nice eco-friendly effort.

Love the variety of products and same day shipping.

I liked the recycled packaging and delivery across the country was quick and easy!

Quick delivery , most products are good few aren’t but that’s the way it goes . I like that I can find different high protein gluten free items on here that I can’t find in stores. Very expensive items especially if we don’t end up liking them . I’ll continue to order certain things and tell friends to order too

Fast delivery, items protected well

Excellent experience. Top notch product. Would recommend!!!

Amazing to deal with and really fast shipping.
Customer service was polite and friendly. Also great selection.
Will for sure be a returning customer.

Order process was simple and easy. Delivery was quick and exactly what was ordered.
Will definitely order again!

Excellent customer service, they truly want to make things right.
And product you will not find anywhere else. ♥️♥️

Fast shipping, love that you're reusing materials! Product is fantastic and whole process was easy! Thanks!

Quick and easy - most varieties of protein bars in Canada

Honestly 5 stars due to the diligence of making sure everything I ordered was well packed and safe from my shipping accidents!! Grateful for the quick shipping and will be ordering again in the future

I luv the selection of protein bars and snacks this what appealed to me about them and brought me to their site. The shipping was quick and everything was packaged responsibly. I would highly recommend this site to anyone especially if they are willing to try something new