They issued a credit to my credit card without telling me why. I didn't know if they had sent what I ordered or not and didn't want to re-order without knowing. So I emailed their customer service w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Perfect cat/dog heated house. Simple to put together, no tools necessary. Soft padded pad , heating unit for warmth. Inside or out. Presently using it for my dog. Loves the two entrances. Feels comfor... Mehr ansehen
Worst customer service ever. I tried to reach them four times through the email address listed and received no replies whatsoever. Do NOT buy anything from this company!! Website says I can return the... Mehr ansehen
Color description is confusing. I ordered a “grey” pet house and got a red one with a grey roof. When I contacted customer service thinking they sent a red one by mistake, they said it was correct... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Toozey was found by a bunch of pet lovers. Together we aim to provide amazing high-quality pet toys and other pet supplies to pet parents.
Kontaktinformationen
401 North Tryon Street, 28202, Charlotte, Vereinigte Staaten
- info@toozey.com
- toozey.com
2,5
Mangelhaft
92 Bewertungen
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
My cat loves his new water fountain
My cat loves his new water fountain. With the filter system, the water is clean and clear and my cat drinks every time he passes it. It's super quiet.
From the time I ordered it, it took only 2 days to get here. Toozey is a top notch provider. Awesome !!
8. November 2021
Got here fast and my kitty was on it…
Got here fast and my kitty was on it immediately. My old girl loves her warm beds.
7. November 2021
Seems safe
Seems safe. Cat used it very first day ! Sturdy. Easy to put together. Too soon to know if there are any issues, but the removable door flaps are a plus ➕ 👌
7. November 2021
Got the cat house for a stray
Got the cat house for a stray . Easy to assemble, the cat loves it.
5. November 2021
Owning a German Shepherd without a bed.
I saw the Toozey bed that was gifted to my friend in Bangor. Her dogs love it so much that she had to buy another. I have a German Shephard Dog. She had a dog bed as a baby, but like so many young dogs, she ate it up! Now, at 5, it was time for her to have this amazing looking bed. It arrived very quickly, no odor just a really nice fluffy place to sleep. YET, my GSD would not go in it, she's afraid of her own shadow!!! So I gifted it to my friend that has two smaller dogs and they LOVE it. I tried, I really did but my dog prefers the floor (or my bed). Still, the Toozey bed is well worth having.
27. Oktober 2021
I like the design of the tree
I like the design of the tree, but the materials are a bit flimsy. Our old cat tree was carpeted and held up for quite a while.
19. Oktober 2021
Excellent product
My cat only eats dry food so he's supposed to drink plenty of water. He has three water bowls, but someone suggested getting him a water fountain. I was hesitant at first because I wasn't sure how he would react. I need not have worried. He started using it right away, not only to drink; he also likes to play with the water jets, sticking his paws in the water and then licking them. I'm really glad I purchased this product.
18. Oktober 2021
No customer service
No customer service. Shared my email address on a group text with other customers. Violated my privacy. No other way to contact them, except email. No where on site can you cancel or change your order
Do not use them.
15. Oktober 2021
Antwort von Toozey
Hello from Toozey, we completely understand your concern in this regard, please accept our sincere apologies. We have corrected our mistakes about the email service. If you still have any question, please feel free to contact us via info@toozey.com. You can also cancel or change your order via this email address, or contact us through "contact us" at the bottom of our website https://toozey.com/.
Love it
Love it. My dog love it! He immidetly knew it belongs to him, as spom as I put it on the floor he tested the bad amd only sleeps there now.
13. Oktober 2021
Choices
My kitten always wanted the water out of faucet when it was on so we tried the toozey fountain and my kittens like it better than their regular drinking bowl.my kittens like having a choice of how high the water can go
24. September 2021
Toozey beds
Toozey was awesome I was actually looking for new beds for my dogs but I didnt know what brand or type of bed I wanted until I saw the youtuber Gohan the husky and was promoting it toozey I gotta I had my doubts at first but I said why not let my dogs be the judge...I'm happy to report that my dogs fell in love with it thats where they hang out now sleep nap play with their toys and for the price that it is I gotta say I'm happy with my purchase
27. August 2021
Antwort von Toozey
Thank you! Glad to see your dogs love our beds.
I was pleasantly surprised
I was pleasantly surprised, my order was exactly what I was hoping for. My cats love love love it..... thank you again.
25. August 2021
The water fountain is a wonderful…
The water fountain is a wonderful addition for our cat. It keeps his water fresh at all times! Thank you from my cat Moe!
19. August 2021
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.