Exceptional customer care from Nicholas! I had the absolute pleasure of interacting with Nicholas today, and I am blown away by the kindness and compassion I experienced. As a young mother prepari... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I sent an inquiry because I could not find newborn nipples anywhere in my area. They were so responsive and promptly sent me ones to try out! Great customer service and experience overall.
Unternehmen hat geantwortet
I've had some issues with bottle parts wearing out sooner than I thought they should. The team, specifically Nicholas, Sophie and Izzy, were very helpful and got my problem taken care of with great co... Mehr ansehen
Unternehmen hat geantwortet
Nikolas and Tayla were absolute angels and sooo extremely helpful in getting me what I needed! Absolutely love the brand and their customer service is a huge reason why!!
Unternehmen hat geantwortet
Unternehmensdetails
- Babyausstattungsgeschäft
- Geschäft für Babybekleidung
- Kinderladen
- FMCG-Unternehmen
- Geschäft für Umstandsmode
Vom Unternehmen geschrieben
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Kontaktinformationen
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, Vereinigte Staaten
- +1 877 248 6922
- tommeetippee.com/en-us
4,8
Hervorragend
956 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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I sent an inquiry because I could not…
I sent an inquiry because I could not find newborn nipples anywhere in my area. They were so responsive and promptly sent me ones to try out! Great customer service and experience overall.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Rachel,
Thank you for taking the time to leave a review of your experience with our Parentcare Specialists.
It's amazing to hear how prompt and respnive they were when helping you find some Nipples that would be perfect for your little one.
Best wishes,
Tommee Tippee
Exceptional customer care from…
Exceptional customer care from Nicholas!
I had the absolute pleasure of interacting with Nicholas today, and I am blown away by the kindness and compassion I experienced. As a young mother preparing to welcome a miracle rainbow baby boy, restarting our newborn essentials from scratch has been a big task. Nicholas took the time to listen to our family’s story, celebrated this major milestone with us, and went above and beyond to support us on our journey. Exceptional customer care like this is rare, and Nicholas made me a (even longer) lifelong fan of this brand. Thank you so much!
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Kayla,
Thank you for taking the time to leave a review of your experience with Nicholas.
It's so wonderful to hear how kind and compassionate he was when listening to your story and wanting to help you all with starting this new journey.
Best wishes,
Tommee Tippee
Antony was very helpful ordering the…
Antony was very helpful ordering the correct flange sizes for me! Didn’t hesitate at all to quickly take care of me!
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Kaytlynn,
Thank you for taking the time to leave your review.
We are always delighted to hear that our Parent-Care Specialists are able to quickly get those spare parts out to you so you can get back to pumping.
We will be sure to pass along your kind words to Antony.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
Nikolas and Tayla were absolute angels…
Nikolas and Tayla were absolute angels and sooo extremely helpful in getting me what I needed! Absolutely love the brand and their customer service is a huge reason why!!
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Sydney,
Thank you for taking time to leave your review.
We are always delighted to hear that our Parent-Care Specialists were able to help get you out what you need so you can get back to your little one.
We will be sure to pass along your kind words to both Nikolas and Tayla.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
Jo and sophie were alot of help
Jo and sophie were alot of help. I was looking for a paci but it is no longer stocked. They sent me a different paci of my choice to try
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hello Nicole!
Thank you so much for such a lovely review! We're delighted to hear that you had such a wonderful experience with our Parent Care specialists and you were able to get this all resolved and find a new pacifier that was to your liking!
Wishing you a wonderful day,
Tommee Tippee
Customer service is a 10/10
Customer service is a 10/10 for me. The gentleman who helped wasn't hiding behind a facade and was straight to the point with the products and what he could do to help me with it. The only thing that sucked was that I own the old version of the breast pumps, so replacement parts are no longer available. Bummer, but he was so helpful no matter the outcome. I will just have to purchase the newer version, haha.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Claudia,
Thank you for taking the time to leave a review of your experience with our Parent-care Specialists.
It's great to hear that he was able to explain the situation and why we might not have been able to offer the spare parts you needed but we are also really sorry we couldn't provide you with these.
Best wishes,
Tommee Tippee
I lost a piece to attach straw and…
I lost a piece to attach straw and another lid entirely and they replaced the cup for free I thought that was so cool. We’ve used their bottles since birth as well never an issue!
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Marie,
Thank you for taking the time to leave a review.
We do apologize to hear you had to reach out regarding a missing piece from our cup however it is great to hear the team was able to resolve this and go above your expectations.
Best Wishes,
Tommee Tippee
Great customer service from Florence
Great communication and stands by their product
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Ashley,
Thank you for taking the time to leave this lovely review for us.
We are so happy that Florence provided you with such a great experience.
Please do not hesitate to contact us again in future.
Best wishes,
Tommee Tippee
Amazing customer service
Amazing customer service , super quick , very helpful will definitely recommend to everyone I know and will continue to purchase tommee tippee products for my babygirl! Absolutely love everything!🩷
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Mayra,
Thank you for taking the time to leave a review of your experience with our Parent-care Specialists.
It's wonderful to hear how quick and helpful they were when assisting with your query and you'd recommend us to your friends and family!
Best wishes,
Tommee Tippee
Antony and Anna were great!
Antony and Anna were so helpful and went above and beyond to help with my problem. Thank yall again!
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Tiffany,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists are able to help resolve an issue and provide the kind of service we strive for.
We will be sure to pass along your kind words to both Antony and Anna.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
fantastic bottles & service from anna
fantastic bottles and also customer service, too! Anna was very helpful and my bottles have done two kids and six years of use - a great investment!
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Charmaine,
Thank you for taking time to leave your review.
We are always delighted to hear when our Parent-Care Specialists are able to help resolve an issue quickly and leave you with such a great impression.
We will be sure to pass along your kind words to Anna.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
I've had some issues with bottle parts…
I've had some issues with bottle parts wearing out sooner than I thought they should. The team, specifically Nicholas, Sophie and Izzy, were very helpful and got my problem taken care of with great communication. Very happy with the resolution!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hello Bailey,
Thank you for taking the time to leave a review.
I am so sorry that you have had disappointments with your bottle parts, we are very happy that the Parentcare Specialists were able to assist you and will be sure to pass your kind words over to them.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes.
Tommee Tippee.
Great customer support
I reached out to Tommee Tippee on Facebook because we have twins and are struggling to find a bottle that works. Beth and Morgan were so prompt and helpful with their response, and they even offered to send bottle samples for the girls. I reached out to about 15 different bottle companies, and Beth and Morgan were the only ones to provide true support. Thank you both so much!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Hayley,
Thank you for taking the time to leave a review of your experience with Beth and Morgan.
We are so happy to hear how supportive they were with your journey to find a bottle that works for your twins. We hope they take to the samples that were sent out!
Best wishes,
Tommee Tippee
I am grateful for the bottles and…
I am grateful for the bottles and pacifier i got for my baby shower gift. i really appreciate the gift
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Karen,
Thank you for taking the time to leave a review of your experience with us.
We are so pleased to hear our specialists were able to offer a free gift and we hope your little one loves them!
Best wishes,
Tommee Tippee
I am weaning my baby NOT SPILL PROOF
I am weaning my baby. I drove 40 minutes away to buy this spout & straw cup that is supposed to be “ leak and shake proof” only to drive all the way back home and find out that was not true! This is very disappointing I want a replacement product Or a refund if this is just deceptive advertising.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Sibany,
Thank you for taking the time to leave us this feedback.
We are so sorry to hear that you went out of your way to get one of our cups only for it to be leaking when you got home.
We can completely understand how disappointing this must have been for you and would like to help you with this.
Unfortunately TrustPilot have not provided us your email address for us to contact you.
Please can you reach out to us at: Contact Us | Tommee Tippee (https://www.tommeetippee.com/en-us/pages/contact-us) and we will be very happy to resolve this for you.
Best wishes,
Tommee Tippee
The response team was…
The response team was fast,understanding,and helpful. Great experience overall!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hello Bre,
Thank you so much for the lovely 5 star Trustpilot review.
We so pleased that the team dealt with your were helpful and understanding.
Your coments are really appreciate and we are proud to have offered you a great experience.
All the best
Tommee Tippee
Well I reached out a couple weeks ago…
Well I reached out a couple weeks ago and never received a response back to my support ticket. I am disappointed because children grow up fast and my child used to drink out of these sippy cups all the time. It’s been hard to find a sippy cup that actually works and I love these cups, but it’s hard when you see other brands post replacement parts and can’t find any for this brand.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Melena-Marie,
We are so sorry to hear you've reached out to us and not heard back, we understand how frustrating this must be.
We would love to look into this and chat with you more about getting spare parts for your sippy cups.
Trustpilot hasn't left an email address so you so we'd appreciate it if you could reach out to us again using one of the methods on our Contact Us page: https://www.tommeetippee.com/en-us/contact-us
Best wishes,
Tommee Tippee
Izzy a was very helpful
Izzy a was very helpful! I asked for replacement parts for my grandsons sporty sippy cup as we lost a piece. I also asked for a few extras and was willing to pay for them. The parts are being shipped to me at no charge. I wasn’t expecting free. I appreciate the great customer service.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hello Missy.
Thank you for taking the to leave your feedback.
It is wonderful to hear how helpful our parent care specialist Izzy was, and they were able to ship out some extra replacement parts for your sippy cup.
We will certainly be passing on your lovely feedback.
If you require any further assistance in the future, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Great service
7/17 had Florence help me out today and she was great. We were looking for straw replacement on the flip top insulated sippy cup but they do not make replacements for those. Hopefully in the future, Tommee Tippee sells replacement parts for the flip top insulated sippy cups. My son loves the straw and cup but is autistic and a chewer. The straw’s never last. She did send out a new set of sippy cups for us to try out. Wish us luck!
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hi Kim,
Thank you for taking the time to leave a review of your experience with Florence.
We are so pleased to hear that she was able to offer you some new cups to make up for the ones that little one managed to chew through!
Best wishes,
Tommee Tippee
Nicholas helped me and was amazing
Nicholas helped me and was amazing! It was exactly the help I was looking for anf replied to me right it away. I would highly recommend this brand!
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tommee Tippee North America
Hello Zalin,
Thank you so much for lovely 5 star Trustpilot review about your recent interaction.
We are so pleased to hear that Nick was able to help you quickly responding quickly and making sure that you recieved the help that you needed to support you further.
If you need anything else please reach out again.
Kind Regards.
Tommee Tippee
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