Ting Mobile (by DISH Wireless) Bewertungen 148

TrustScore 1.5 von 5

1,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

If I could leave ZERO stars I would. I ported my son’s phone number from Ting Mobile to Mint Mobile in July 2024. This should have automatically terminated service with Ting Mobile. Des... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I signed up for Ting based on their top ratings by Consumer Reports. Initially five stars. I had two phone numbers under Ting but when I upgraded my GS21 to Pixel 10 Pro XL, I found out that Tin... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Confirming Paul U.'s experience that Ting continues to charge after you have ported out a line. This despite their stated policy that after porting, "Your account will close within 48 hours...... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ting is dead. As stated by many other customers recently this company has suffered greatly due to recent changes. the customer experience used to be amazing, customer support were knowledgeable and to... Mehr ansehen

Unternehmensdetails

  1. Mobilfunknetzbetreiber
  2. Telekommunikationsanbieter

Vom Unternehmen geschrieben

Ting Mobile is a mobile phone connectivity service owned and operated by DISH Wireless LLC.


Kontaktinformationen

1,7

Ungenügend

TrustScore 1.5 von 5

148 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Trash Service

The whole time I’ve had service with them was just ridiculous. I was constantly receiving multiple $5 charges on every bill because they said I was using data. I stay at home 24/7 I leave my house maybe once every two months, and I have fiber internet. So I never turn my data on. There’s no way I was using $15 worth of data every month. They told me they would set it up to where I can only use one gigabyte but that’s as a lie they only set up for me to be notified AFTER I used one gigabyte and go over to the next (which means another $5 charge). Which again my data doesn’t get turned on so I don’t know how this keeps happening. They don’t care about my wishes they just keep collecting their money.

My last straw was when I missed one payment ($18) by 5 days because I didn’t even notice to pay it I had a baby and was in the hospital with her after complications and they sent me an email saying they are sending me to collections over this one payment and that it will affect my credit. Absolutely ridiculous and money hungry company. Straight talk is worth the extra few dollars, atleast you will get good customer service with them. Literally don’t waste your time with these people.

20. Mai 2022
Bewertet mit 1 von 5 Sternen

My phone only works for scammers and…

My phone only works for scammers and telemarketers. Whenever family members call me, they can't connect. When I ty to call them, I can't connect either. It doesn't matter what state they're in. I have signal, I have wifi calling, and I've tried all of the normal fixes. I've had this same problem in the past while I was on call for work and missed calls. I hate paying for service that mostly benefits people trying to rip me off.

5. Mai 2022
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

Hey Michael. This doesn't jive with the experience we expect. It sounds like the number that got assigned has some baggage with it. Can you please connect with us so we can aim to swap you to something else and have the annoyances stop. This is not consistent with most user experiences and something we want to resolve asap.

Bewertet mit 5 von 5 Sternen

Happy

We have been Ting customers for many years and have had no problems. The service is very reliable and trouble-free. We have had very little reason to contact Ting customer service, but the two or three times we have, the service is top-notch.

25. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ting: Great Customer Service

I have never had any issues dealing with Ting customer service. They have always been helpful and responsive to help requests.

25. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently updated to the Flex plan on a Samsung Galaxy Note 9.

I recently updated to a different phone, a Samsung Galaxy Note 9 and upgraded to the Flex Plan. Ting provided me extraordinary customer service and walked me through the process in converting from two phones with two lines to one phone with a new service plan. Ting is, without a doubt, one of the best mobile phone services while providing the best value in their phone plans.

24. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Support

Ting has excellent customer service. Their support team is always super helpful and was always able to quickly resolve any issues that came up.

24. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have ting service

I have ting service, I referred my girlfriend.We both love it, and tell everyone we know.
Outstanding customer service

24. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Customer Service

I had questions about setting up my phone and sim card. They were able to walk me through the process. Customer service was very friendly.

8. März 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

Thanks Jason. Glad it was a seamless experience for you.

Bewertet mit 2 von 5 Sternen

Penny wise and pound foolish

I've been with Ting for several years. The pricing is good and I have paid in full each month, but this is another company that is penny wise and pound foolish. They disconnected my phone service after being late for payment by one week and said the account would be sent to collections in 15 days. With so many financial institutions requiring 2-factor authentication via SMS code confirmation it becomes impossible to transfer funds if you need to do so in order to make the payment. Most stable companies don't shut off your phone service after being 7 days late and companies run by smart people don't lose longterm customers because they are a few days late making payment. Keep this in mind if you decide to use Ting, because you can easily end of stuck trying to access applications, funds, etc. and being blocked from doing anything financially related. The lower cost isn't worth the hassle.

24. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great pricing

Great pricing. Great service. Great phone selection. Great networks. Not much else to say. Been with them for over five years and no one can beat them on any level. Saving $70.00 a month minimum.

19. Februar 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

That's a great deal of savings there monthly. Appreciate you sharing those very nice words and your overall savings. Thanks for being with Ting Mobile.

Bewertet mit 5 von 5 Sternen

No complaints here

Ting has always provided me exceptional service and great coverage.

19. Februar 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

Short, succint and appreciated. Thank you!

Bewertet mit 4 von 5 Sternen

I'd give five stars

I'd give five stars, if we had better coverage. Not that your coverage is any worse than most around here - but I don't want to mislead that there are *no* issues. But that is really my only issue.

18. Februar 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

Thanks Cricket. We're beholden to the networks on which our platform operates as we own no tower infrastructure ourselves. That said, we can definitely look into your specific scenario more closely and see what's possible - that is, if its just a matter of signal strength in your area or if your device is perhaps not communicating in a way that is expected. Please let us know if you'd like us to diagnose further. Thank you for the good words regardless. We'll aim to help you however we can.

Bewertet mit 5 von 5 Sternen

Ting has been the most seamless

Ting has been the most seamless, easy cellular provider to deal with that I have ever encountered. +1, would recommend :)

18. Februar 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

Really appreciate that Clint. Thank you for being a Ting Mobile customer.

Bewertet mit 5 von 5 Sternen

I love Ting mobile

I love Ting mobile. I have had no problem setting up any of my phones over the years. I have very good coverage and when I need help I get to speak to a real live person. That is a big plus. Their customer service has been courteous and efficient. And most importantly, my phone bill is not a horror show of outrageous charges. It is all very straightforward- I pay for what I use and nothing else. These guys are a keeper.

18. Februar 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

Thank you. We aim to be all those things to our customers, especially courteous and efficient. Appreciate the kind words and for being a customer of Ting Mobile.

Bewertet mit 5 von 5 Sternen

Grateful for all the good service

I haven’t had to contact you in awhile, but you have always been expert helpers when I didn’t understand my phone. Thank you for all the help.

18. Februar 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

No news is good news! Glad we've kept up our end of the bargain and offered you great service Theresa. Thank you for being our customer.

Bewertet mit 5 von 5 Sternen

I have been with Ting for 5+ years

I have been with Ting for 5+ years. It's been great!! Saved so much money, rates are great.

17. Februar 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

We're glad, that you're glad! Hope you've done something that's meaningful to you with all the extra money. Thank you for being our customer Dawn.

Bewertet mit 5 von 5 Sternen

Ting has been exceptional

Ting has been exceptional! Especially at the beginning when setting up our phones for WiFi calling was not going smoothly. Customer support persisted giving hours of time to solve the problem.
We have 3 phones and 2 plans since fall of 2021 and the service has been flawless! Kudos to Ting and their support staff. I highly recommend Ting.

17. Februar 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

Thank you so much for sharing that experience. Our customer support experts are really fantastic at what they do and we are glad that your experience matches that. We appreciate your trust in our service.

Bewertet mit 5 von 5 Sternen

My Experiences with Ting

Ting's customer service, tech support, phone options for sale & pricing couldn't be better! Two phones and nearly 10 years later, I'm a satisfied customer and couldn't be happier! Thank you Ting!

17. Februar 2022
Bewertung ohne vorherige Einladung
Ting Mobile (by DISH Wireless)-Logo

Antwort von Ting Mobile (by DISH Wireless)

10 years! One of our Ting originals. We so appreciate the trust and confidence you've placed in our service for so many years. Thanks for sharing this Gema and we hope to continue offering you great service for years to come.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr