Hi Julian,
We appreciate you taking the time to share your feedback, though we're sorry to hear you didn’t have a positive impression of our company.
We understand there are many booths on the market today—some of which may appear visually similar—but we stand firmly behind the superior craftsmanship, service, and support that Thinktanks provides. Unlike most alternatives, we offer a 3-year warranty that covers not just parts, but also workmanship, with white glove delivery and professional installation included to ensure a smooth experience from start to finish.
Our products are not just virtual listings—we invite anyone to visit our showrooms in New York and San Francisco where you can see, touch, and test the booths in person. The images and videos on our website were captured at these physical locations and reflect the real-world quality of what we offer.
Regarding the review section, we value authentic customer experiences and and have reached out directly to our happy customers for Trustpilot testimonials. We’ve had the privilege of working with schools, libraries, startups, and Fortune 500 companies across the U.S.—many of whom are happy to share honest feedback about their experience with Thinktanks.
We respect that our products may not be for everyone, especially those prioritizing cost above service, quality assurance, or ongoing support. But for those who care about durability, warranty protection, and white-glove service, we're proud to deliver value that goes far beyond surface comparisons.
If you'd like to discuss your concerns further or see a booth in person, we’d be happy to help.
—The Thinktanks Team