I received a pair of the Thigh Society shorts that had a small hole on one of the seams. I contacted customer support and they immediately sent me a new pair and I didn't have to send the other pair b... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I received a pair of the Thigh Society shorts that had a small hole on one of the seams. I contacted customer support and they immediately sent me a new pair and I didn't have to send the other pair b... Mehr ansehen
Unternehmen hat geantwortet
Thigh Society only sells slip shorts. They have a return policy which states that they don't except returns on undergarments with the only caveat being that they will exchange one pair for size. The... Mehr ansehen
Unternehmen hat geantwortet
Very responsive company to communicate with. Excellent product. I purchased the cotton brief. I am curvy hips with a small waist. I really like how the cotton waistband hugs your waist comfortably to... Mehr ansehen
Unternehmen hat geantwortet
I’ve worn the cooling shorties for a little over a year and LOVE THEM so I ordered 2 more pair. But my new shorts were rolling up my thigh which had never once happened before. I emailed and figured I... Mehr ansehen
Unternehmen hat geantwortet
Hat 100 % seiner negativen Bewertungen beantwortet
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What a fabulous company with great customer service. I had an issue on sizing which was my fault and I emailed them. They got back to me right away and resolved my issues right away. I will buy again for sure oh and, the breathable is what I bought and they are so comfortable. Can’t even tell I have them on!
I received a pair of the Thigh Society shorts that had a small hole on one of the seams. I contacted customer support and they immediately sent me a new pair and I didn't have to send the other pair back. That was great customer service and I will continue to purchase from them in the future. I love being able to wear dresses without worrying about uncomfortable thigh rubbing/chafing!

Antwort von thighsociety.com
Excellent customer service! Resolved my issue quickly & efficiently. 5-star fabulous!

Antwort von thighsociety.com
I have nothing but good things to say about the slip shorts. They are so light and very comfortable. The only problem i had was getting the correct size but they graciously sent another pair. I highly reccomend if you just want something under dresses, pants. capris, ext.. if you want to stay cool feeling.

Antwort von thighsociety.com
Very responsive company to communicate with. Excellent product. I purchased the cotton brief. I am curvy hips with a small waist. I really like how the cotton waistband hugs your waist comfortably to support a feeling of confidence and comfort. I have yet to wear them but I am assured with the cotton liner.

Antwort von thighsociety.com
Great customer service — quick on the reply with friendly and helpful corrective actions.

Antwort von thighsociety.com
I love them I bought 2 cooling and one original I wore the cooling pair the day after I got them so great! I want to wear dresses and skirts all the time now.

Antwort von thighsociety.com
UPDATE:
THEY SENT A REPLACEMENT AFTER WRITING THIS REVIEW.
ORIGINAL POST:
Shorts arrived with a hole in it. Have been trying to get in touch with the company for over a week and they have not replied. No phone number listed to call. So far not impressed. For the amount they charge this is very disappointing.

Antwort von thighsociety.com
The item I received had no liner on it for hygiene so I respectfully tried it on over mine. The garment was uncomfortable and I did not like the quality. They said I could not return due to hygiene. When asked if I could get a refund for an item I did not like, they do not do refunds either. Never received a paper copy of my transaction with the item when I received it. I did not want a replacement item, only a refund. Most intimate women items are returnable and/or refundable. I am out $50 and with an item I won't wear. Bad customer policy for return and refund.

Antwort von thighsociety.com
I’ve worn the cooling shorties for a little over a year and LOVE THEM so I ordered 2 more pair. But my new shorts were rolling up my thigh which had never once happened before. I emailed and figured I would just get a “sorry-no refunds” type response but I sure did not! Amy responded very quickly, gave me some hacks to try, and said if those didn’t work we could look into replacing. After a few back and forth emails that were immediately responded to, I have a new pair coming! Excellent customer service!

Antwort von thighsociety.com
Thigh Society only sells slip shorts. They have a return policy which states that they don't except returns on undergarments with the only caveat being that they will exchange one pair for size. They intentionally mislead buyers since they call their products slip shorts, not undergarments, yet the won't except returns on the slip shorts. So why not say no returns on slip shorts.

Antwort von thighsociety.com
Order came very fast. So very comfortable, will be ordering more and telling my friends. Happy Customer!

Antwort von thighsociety.com
The shorts didn't fit me right but the customer service was amazing. They went above and beyond to help me and returned them no problem.

Antwort von thighsociety.com
First time purchaser and I wasn’t sure if I had ordered the correct size. Contacted customer service, who were extremely helpful and then sent a pair in a different size. Above and beyond what I would expect. Thank you.

Antwort von thighsociety.com
WARNING buyer beware
I ordered 2 pairs of slip shorts. The first package got lost at the post office and I contacted customer service asking them to initiate a mail search request with the post office but they didn’t do it. They told me they were sorry and going to expedite a free replacement but it wasn’t free as I already paid for it. The second package did not arrive either. The tracking said it was handed to someone at my address which is a blatant lie as I was home all day waiting for the package. They said they won’t refund my money because you can’t return undergarments but I’m not returning anything because I still don’t have my order after over 20 days. There is no phone number and the email is sus. I would not recommend this company to my worst enemy. I had to file a dispute through my financial institution to get my money back.
I just wanted the underwear but I’m so deflated by this experience. They aren’t even trying to appease me in any way. Total bum out. They did not issue a refund. My bank issued the refund. They said they couldn’t refund my money so in order to appease me they were going to send another two pair for free. Nor will they help me do a search with my local post office to locate the package. They did communicate with me but the support I received was lousy and again BEWARE. SAVE YOUSELF THE HASSLE and shop somewhere else.

Antwort von thighsociety.com
I purchased the Cargo style mainly for travelling and I can't fault the product for comfort, being lightweight and perfect for exercising or under clothing. However, the "wiff wiff" sound of my legs rubbing was not expected and somewhat unwanted. Maybe others won't hear it, but I do and I can't unhear it either.
Kerry (she/her) not Geoff!

Antwort von thighsociety.com
I had an issue with my order and the customer service agent solved the issue! I’ve been buying these for 5 years and they are so great. I wear them for all kinds of situations or times. I wear the longer ones as shorts at home, especially the cooling one in the summer! I wear them with a long t shirt. I wear them to bed and lounging. So amazing wearing them under skirts or dresses. The fit is perfect, even if I get a size above or below my actual size they still fit, they aren’t tight around the waist or dig into your stomach. They are one of my best purchases.

Antwort von thighsociety.com
I had an issue when I ordered where I used Shop and didn’t realize my Shop account had the wrong delivery address on file… it was so close just the wrong address. I contacted customer service and they got back to me quickly, kindly, AND sent me a new package!! Not only that but the product itself is fantastic.

Antwort von thighsociety.com
I purchased some shorts from here several years ago and they were great, but maybe a little thick for summer. I just purchased the cooling shorts and they are great. They fit well and stay in place- I hardly know I am wearing them. Would definitely buy again

Antwort von thighsociety.com
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