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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I've been waiting for a year now and should I still be waiting? 1 STAR DO NOT BUY! p.s. I've been trying to contact them but won't respnd and the only they did respond they said it's coming but its de... Mehr ansehen

Bewertet mit 1 von 5 Sternen

DO NOT USE THIS COMPANY! Total scam, wish I had seen these reviews before I ordered. Placed an order end of February for my sons birthday and still not received anything. Bog standard response from c... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Joke of a company. placed an order 26/2/25 and still no items nearlt 6 months later! tried numerous times for a refund but kept getting the same automated response saying as the items are in transit... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ridiculous service Guaranteed delivery by Xmas- 3 weeks later it rocks up- offering me a 15% refund for the trouble - despite the fact obviously last minute gift had to be bought - managing child ex... Mehr ansehen

Unternehmensdetails

  1. Spielwaren- und Spielehersteller

Vom Unternehmen geschrieben

Stress Relief at Your Fingertips: The Stress Shot is designed to provide a unique way to unwind and relax. With our blasters, you can engage your fingers and hands, helping to alleviate stress and tension in a fun and harmless manner. Equipped with the coolest features, our durable design ensures longevity and relaxation.


Kontaktinformationen

1,3

Ungenügend

TrustScore 1.5 von 5

177 Bewertungen

5 Sterne
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2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Never received my parcel

Never received my parcel. Emailed them twice and no response

15. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I’m very sorry to hear that you haven’t received your parcel and that your emails have gone unanswered. This is not the level of service we aim to provide, and I understand your frustration.

We’re currently reviewing our processes to address this issue. To resolve it promptly, please reach out to us directly at support@thestressshot.com. We want to ensure you receive your order or a suitable resolution as quickly as possible.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter.

Bewertet mit 1 von 5 Sternen

Not worth the money!

9. Mai 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I’m sorry to hear that you feel the product isn’t worth the money. Please contact us at support@thestressshot.com so we can address your concerns and find a resolution.

Thank you for your feedback.

Bewertet mit 1 von 5 Sternen

This is made very cheap

This is made very cheap. My nephew came to visit, and it was broken in 20 minutes. My son is very upset. So disappointing! I knew the minute it came in the mail it wasn't worth my money. Horrible product.

1. Juli 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I'm truly sorry to hear about the quality issues with your purchase and the disappointment it caused. This is not the standard we aim for.

Please contact us at support@thestressshot.com. so we can offer a replacement or refund. Your feedback is valuable, and we’ll work to address these concerns.

Thank you for letting us know.

Bewertet mit 1 von 5 Sternen

No bullets with the gun 🤷‍♀️ it took 4…

No bullets with the gun 🤷‍♀️ it took 4 weeks to arrive and there were no bullets with it. And I bought extra bullets and secure posting! Total spent £30. Can’t even be used. Now in process of getting my money refunded from bank. My son used his birthday money! DONT BUY!

10. Juli 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I’m very sorry to hear about the missing bullets and the delay in your order. This is certainly not the experience we want for our customers.

Please accept our apologies for the inconvenience caused. We are currently reviewing our shipping and fulfillment processes to ensure this doesn’t happen again.

To address the issue with your order, please contact us directly at support@thestressshot.com. We want to make this right and assist you in any way possible.

Thank you for your patience and for bringing this to our attention. We value your feedback and will work hard to improve our service.

Bewertet mit 1 von 5 Sternen

Order did not contain all items

Order did not contain all items, and I have emailed them 2x for a refund on the missing portion. No response, just $8 gone.

4. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I'm sorry to hear about the missing items and lack of response. Please contact us at support@thestressshot.com, and we'll resolve this issue immediately.

Thank you.

Bewertet mit 1 von 5 Sternen

Broke the first week my son got it.

Broke the first week my son got it.

8. April 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I’m sorry to hear about the issue with the item. Please contact us at support@thestressshot.com so we can arrange a replacement or refund.

Thank you for letting us know.

Bewertet mit 1 von 5 Sternen

Waiting, Waiting, Waiting still Waiting

I cannot comment on what the guns are like as I am still waiting for them to arrive after nearly a month. These were supposed to be a birthday present for my grandson as he saw them on YouTube. He is very disappointed they didn't arrive in time & at this rate they will be a Christmas present if they show up at all. I have sent 2 emails & all I get is they are in transit. I have ordered things from China before & they have never taken this long.

UPDATE.
After nearly 6 weeks still no sign after a few emails & some of the same cut & paste reply s they finally came back &said there was a problem with the shipment & asked to confirm my address so they could resend them & promised they would arrive within 16 days I told them I wanted a refund as nothing arrived in over a month so how could they make a promise. I got no response about a refund so I logged a complaint with my bank & got a refund right away. My bank said to steer clear of them as they are getting lots of complaints about the company.

Be Warned.

I have contacted you directly. You said you was sending a replacement as there was a problem with the shipment but have heard nothing from you since.

10. Juli 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I apologize for the delay and the inconvenience caused. We understand your frustration. We're reviewing our processes to prevent this from happening again. If there's anything else we can assist with, please contact us directly.

Thank you for your feedback.

Bewertet mit 1 von 5 Sternen

Gun never arrived emailed them.witj no…

Gun never arrived emailed them.witj no reply totally shocking

10. Juli 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I am very sorry to hear about your experience and the lack of communication regarding your order. This is not the level of service we strive to provide.

Please accept our sincere apologies for the inconvenience caused. We take such matters very seriously and want to resolve this for you as soon as possible. Could you please provide us with your order details by contacting our customer support directly at support@thestressshot.com.

Thank you for bringing this to our attention. We appreciate your patience and understanding.

Bewertet mit 3 von 5 Sternen

Average all round.

First order arrived fairly quickly but had items missing. No response to emails at all. Second order took longer took longer to arrive but at least it was all there. Overall my son is happy with his purchases as he saved his chore money for them but personally I think they are overpriced.

3. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you encountered.

We are glad to hear that your son is happy with his purchases, but we are concerned about the missing items in your first order and the delay with your second order. We strive to provide excellent service and it seems we fell short in your case.

We apologize for the lack of response to your emails. We are currently reviewing our communication processes to ensure we can address concerns more promptly.

If there are any outstanding issues or if you need further assistance, please reach out to our customer support team at support@thestressshot.com. We value your feedback and will use it to improve our services.

Thank you for bringing this to our attention.

Bewertet mit 1 von 5 Sternen

i didnt receive my order

i didnt receive my order
#23399
my order was late since 11/05 and until now dont dispatch

10. Mai 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I apologize for the delay with your order #23399. We understand how frustrating this must be for you.

Your order, which was placed on 11/05, should have been dispatched by now. We are currently investigating what went wrong and why your item has not been dispatched yet.

Please be assured that we are prioritizing your case and will update you with the status as soon as possible. In the meantime, if you have any further questions or concerns, feel free to contact our customer support team at support@thestressshot.com.

Thank you for your patience and understanding.

Bewertet mit 1 von 5 Sternen

Never recieved the item I ordered and…

Never recieved the item I ordered and demanded a refund and was given the run around for 3 months. I finally realized it was hopeless and they made out with my money and I was never getting my son's toy!

5. März 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

I am truly sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide.

Please accept our sincere apologies for the inconvenience caused by not receiving your order and the subsequent delay in addressing your concerns. We want to make this right for you and your son.

Could you please provide us with your order details by contacting our customer support directly at support@thestressshot.com. We are committed to resolving this matter promptly.

Thank you for bringing this to our attention, and we appreciate your patience.

Bewertet mit 5 von 5 Sternen

A good gun, delivery slow, but did arrive

I had read reviews on here and was wary about whether my son’s Mega Titan Stress Shot would arrive. I live in the UK and delivery was about a month, but it did eventually arrive. My son has not stopped playing with it and is really happy with both the gun and the ammunition. There is a slight squeak on the trigger but he doesn’t really mind. He says it is really fun to play with, so thank you Stress Shot!

26. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

Hi guys really appreciate the kind review! We have had many complaints recently about our shipping, and we are sorry it took so long to arrive, restrictions at customs control has been a real pain for us and we are working hard to speed up shipping times, thanks for your patience!

Bewertet mit 2 von 5 Sternen

They don't get back to you if you ate…

They don't get back to you if you ate missing items. My son was so excited to finally receive the reaper stress shot but it was shortlived because there were no bullets. I've emailed them the pics of the box etc that they requested and have heard nothing since. It's been over a month. Very poor customer service. Buyer be ware!

18. Mai 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

Hi there Jean! Really sorry about this we have had very high demand and our support staff are very overwhelmed. Could you please provide us with your order number or try and contact support@thestressshot.com again? Once we have the info, we will make sure to reship the ammo with a free blaster to compensate 😊

Bewertet mit 4 von 5 Sternen

Where is the refund

I canceled the order, I’ve got a confirmation of the cancelation but didn’t get a refund or any communication whatsoever. Where is my refund?

Update: it’s fixed.

19. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

Hi Paul sorry to hear this! Could we please have your order number so we can see whats going on? Also please note refunds can take 6-10 working days to process back to your bank, thanks for your patience!

Bewertet mit 4 von 5 Sternen

I bought the revolver and it made…

I bought the revolver and it made having pretend gun fights WAYYYYYY more fun because I had the ability to not only have a gun to shoot that makes an interesting sound but also I’ve been looking for a gun that has an ammunition trick built in ( I’m talking about the gun I bought from Walmart that looked way uglier and didn’t shoot any bullets but only the bullet ejections like there shell. ) only problem was it took 2 weeks (14 days) to get to my house

17. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

Hi Keese thanks for the awesome review! We are sorry about the long shipping time, it is something we are working on diligently!😊

Bewertet mit 1 von 5 Sternen

Really bad company for shipping

Really bad company for shipping
Ordered on the 03/06/24
Then emailed the company on the 13/06/24 and was told 6-16 days for delivery
Tracking DID actually work with royal mail although it says they are still waiting for the package to be dispatched to them and more information will be available when scanned at Royal Mail
Was hoping to get this for my son's birthday on the 19/05 but that's definitely not gonna happen
Amazing that there are no poor reviews on the Stress shot website all 5 stars mmmm not to sure who they pay for the reviews

16. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

Hi there Ben! Really sorry about the bad experience with us, could you please provide your order number so we can look into this? UK customs have recently began restricting parcels more often, which can lead to longer delays, we are sorry that this has happened to you, and once we have further information, we can reship with some extra freebies or refund you as compensation, thanks for letting us know!

Bewertet mit 1 von 5 Sternen

Sham company

Sham company, purchased before Xmas 2023, it is now June 2024, didn't send product, multiple emails back and forth with promises of sending the stress shot and now won't even return our emails. Buyer beware, avoid like the plague!

16. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

Hi there! This is totally unacceptable from our end, and we are so sorry that this has happened, i will speak to the support team to understand how they let this happen, however could we also ask for your order number? We will look into this immediately and refund you, so please provide the information asap, thanks

Bewertet mit 1 von 5 Sternen

Opgelicht !!!

Opgelicht !!!
Ik heb nooit iets ontvangen en krijg geen gehoor. Pistool besteld voor me zoon ze verjaardag .maar een totale teleurstelling dus voor ze verjaardag.
Hier niets bestellen mensen!!!!
En nou sturen ze doodleuk een reactie via trustpilot dat ik me order nr kan doorgeven.
Iets wat ik al 2 keer gedaan heb en waar nooit op gereageerd is.
En via deze weg reageren ze wel.
Na alle mails die verstuurd zijn .
Schaam jullie kapot.
En dit is het order nr 21162

12. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

Hallo daar Jan! Het spijt ons echt van de slechte ervaring met ons. Kunt u uw bestelnummer doorgeven zodat we dit kunnen onderzoeken? De douane voor verzending is onlangs begonnen pakketten vaker te beperken, wat tot langere vertragingen kan leiden. Het spijt ons dat dit u is overkomen, en zodra we meer informatie hebben, kunnen we opnieuw verzenden met wat extra gratis geschenken of u terugbetalen als compensatie, bedankt voor uw toestemming wij weten het!

Bewertet mit 5 von 5 Sternen

It arrived in 7 days

It arrived in 7 days, (yes literallly).haven’t opened it yet but the bag is kinda cold
(Probably because it’s sat outside for 3 days, it is now the tenth, it arrived on the 7th)
I m gonna open it and see if it’s what the reviews are saying.

10. Juni 2024
Bewertung ohne vorherige Einladung
The Stress Shot-Logo

Antwort von The Stress Shot

Glad to hear it! Hope you enjoy it!

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